Looking back at sprint share

In November GDS hosted sprint share, an event that brought together people in departments working on the transformation programme. The event provided an opportunity for colleagues to discuss what they had learnt so far whilst delivering the exemplars. Here is …

Transforming our customer experience

An ‘online patent renewal service’ may not sound gripping to all readers, but it is transformational, improving the experience of both Intellectual Property Office (IPO) customers and the people who handle their patent applications alike. It’s a mini revolution for …

Sharing ideas at SPRINT

Kalbir Sohi HMRC product manager, shares thoughts on attending sprint share just over a week ago - Much of what we do in working in digital transformation across government starts with user needs and the latest GDS SPRINT event was clearly designed …

Sprint share

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Today we’re in Birmingham at ‘sprint share’ with 150 colleagues from across departments who are working on the digital transformation programme and delivering the 25 exemplar services. Some of the cross programme topics discussed today have included governance, user research, …