1. There is always someone smarter than you. 2. Humility is the greatest companion to knowledge. 3. Don't explain what you don't understand. 4. Process can be more important than product. 5. Perfection is the enemy of productivity. 6. In the final analysis, you work for yourself. 7. Unvoiced expectations are the cause of most problems between people. 8. Doing this will put you ahead of 95-percent of your competition: show up on time, follow through on commitments you make, be scrupulously honest.