Your October 2024 UK Seller Update
Check out the latest UK updates to help elevate your business.
Your 2024 Seller Update roundup
Sellers, we’ve come a long way in 2024. Keep reading for a roundup of this year’s updates.
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Community Activity
New buyer protection fees for sellers
I sell small items at£3.99 and offer free postage by Royal Mail economy letter rate. New buyer protection fees will add 91p to each item, and need to send via tracked will cost more than I can sell for. Tracked not available for letters If I continue...
placing listings on hold
we have hundreds of Christmas cards listed but don't want them showing all year as they put us over our listing limit so each one costs us every month but as it is time consuming to list we want to shelve them until near next Christmas, any ideas how...
This is going to mean the end for many small private sellers. "Buyer Protection Fee"
https://www.ebay.co.uk/help/buying/paying-items/buyer-protection?id=5594 75p plus 4% buyers fee, so something which was priced at £5 will be £5.95 in February.
Resolved! The feedback system is not fit for purpose, I need to rant about Ebay
I've sold 1000 of this item, loads of positive feedback and it works fine. I get a neutral feedback saying "Not sure if it will.work . But for the money worth a try" Customer is an idiot, that's fine and expected but when I try to get this nonesense ...
Resolved! THE EBAY OF 2025 - WHAT TO EXPECT AS A SMALL PRIVATE SELLER - SHOULD I STAY OR SHOULD I GO ?
Just as the title says... Apparently a few disturbing/concerning changes to eBay coming in January & February 2025... 1) eBay Managed Shipping. 2) Payment Holds until delivery of a sold item has been confirmed. So I'm a bit confused about number 1 - ...
How to download Evri VAT invoices on orders older than 3 months?
Does anyone know how to access Evri postage label invoices for orders older than three months? Currently, I can access invoices for the past three months by going to Orders > Postage Labels > Actions, but this option is limited to the most recent thr...
Going from Private seller to having a shop
I'm thinking of opening a shop.Would I lose my feedbacks if I do please?RegardsMick
Help ! Item delivered but not showing as delivered, so I can't do a SNAD
Help - I received an item from a private seller, supposed to be sent R.M. Tracked 48 - actually sent 2nd Class Standard Parcels - but not showing as delivered. So I'm not getting an Ebay option to request a return based on SNAD (defective). I could a...
My buyer has not paid and will not contact me.
I listed a car for sale, it was immediately sold for the asking price. The buyer asked for my postcode, which I provided, but he has not paid or made further contact. What should I do?
Upcoming ‘Buyer Protection Fees’
I’m a member for 14 years - I have today complained fiercely to EBay with regards to 4% + 75p charge on each item purchased as we all know this is a Back Door way of recovering the Seller Fees which were scrapped recently - Buyers already have adequa...
Benefits of running a shop on Ebay
Hi,Over the past year I have been selling on some of my own personal vintage items on Ebay, and am now looking to establish an online business. Am exploring the various platforms, and am on here asking experienced business sellers for their honest op...
Buyer cancelled order why do I have to pay
Ive sold an item for around £635 and the buyer cancelled the order and now to refund the buyer it says I have to pay £97 out of my own money?!?!?? WHY?!?!???it says I have to refund them but I haven’t even received the money because it’s on hold,it s...
Will buyers see the buyer protection fee when purchasing from a private seller ?
I do hope the buyer protection fee will be visible to a buyer purchasing from a private seller. A buyer has the right to know what they are paying for. As for me, I believe it unethical to have to pay for the privilege to buy !
Negative Feedback Removal - buyer sent back the wrong item.
I sold an item (a dashcam for a car) on eBay, and the buyer contacted me saying they were unhappy. I offered a partial refund on 18/11/24, which the buyer accepted. After a month of use (exactly 30 days), the buyer requested a full refund. While I’m ...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
Non uk seller
So the seller advertised as "UK based, postage via Royal Mail, 2 - 3 days delivery"Spurious tracking details issued, alleging the package was picked up by Evri on 30th December.....nothing further regarding the parcel having been shipped.Further delv...
Is there anyway of actually speaking to a human at Ebay??
I've had an email saying my account has been permently suspended, but here's the thing... I've never bought anything on Ebay and I've never sold anything on Ebay. I don't remember my password and the account won't let me re-set it so i can't "check m...
Unbelievable but true.
ordered an item from a seller that I have previously ordered from in the past on several occasions. Never any problem and received the items. This time they posted an order through Royal Mail via Amazon. When I checked on the tracked delivery it says...
the end of 99p listings?
was watching a live video on youtube where they talked about the new fees such as the fees on postage so will we see less people starting at 99p and do more bulk listings
Resolved! New "Payment" system. Not easy to find "Withdraw" button
Ok, give up, how do I get my money?
Buyer Protection Fees UK 2025 + consumer rights
This appalling decision by eBay to charge buyers for sales from private sellers at a flat rate of 75p and 4% of the sale price means they are actually charging more than the fees that private sellers were paying - a cynical greed driven motive. They ...
Combined postage
I am getting really sick and tired of people wining multiple items then not paying for hours after and then you contact them and all of a sudden they respond with can you combine postage! I even write it on my notes tell them to discuss it with me be...
Good riddance Ebay.
The new buyers protection fee makes selling low value items unviable. Good riddance, I am done with ebay.
Product recall
I brought a hairdryer a few months ago. It's been recalled due to catching fire with the plug, now I've contacted the seller and he's now silent and hasn't got back to me what do I do with regards to sending back or getting my money back
Variation listings - Issues editing /adding photos
Hi, I think there seems to be an issue in adding/editing photos in variations listings. Every time I click on the photo, nothing comes up to allow me to crop or edit it. Not only that all the variation sections of where you can add the photos to them...
Changes again to payouts again
Why can't ebay leave a things alone they changed the payout so you had to request it now they are holding payment until an item has been delivered and verified Have I got this right and can we still post an item ourselves or are we expected to purcha...
No transaction fees for private sellers
So eBay are introducing another bonus for private sellers & as usual offering business sellers ziltch with insincere platitudes such as "better protection against fraudulent buyers". They say that by encouraging new sellers it will help business sell...
Ebay's new Buyers' protection fee from the 4th Feb
I'm a private seller. Items I sell are between £2.90 - £10. Is It just me or will ebay's new Buyers' protection fee from the 4th Feb make it near impossible to sell competitively. A few months ago Ebay got rid of Sellers' fees for private sellers, wh...
Resolved! One Word....
'Sausages'. Do carry on.:-)
Your funds will be available for payout once we receive delivery confirmation
Hi I've just received this message contacted ebay and is being sent to everyone That's me I'm done no more ebay for me bye bye We are making changes to the way we process payments on eBay. Going forward, we’ll make your funds available for payout wit...
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Latest Announcements
Klarna is now available on eBay
As we head into the busy shopping season, we’re excited to announce that Klarna is now available on eBay - giving buyers more ways to purchase your items, from a service they know and trust.
Seller protections for deliveries impacted by severe weather conditions November 2024
Following on from our recent post on deliveries impacted by severe weather conditions in November 2024, we wanted to give you an update.
Parcelforce price changes on eBay label platform
Parcelforce pricing will be updated on the eBay label platform effective from 19 December 2024.
New EU labelling requirements for tyre listings
We’re helping you roll into winter with our new EU tyre labelling features. Here’s how you can add energy labelling information to your tyre listings.
