The State Health Insurance Assistance Program (SHIP) meets the most universal needs of Medicare beneficiaries. Needs such as understanding their health insurance benefits, bills, and rights. Trained staff and volunteer counselors in all 23 counties and Baltimore City provide in-person and telephone assistance.
Topics Covered
- Medicare Part A: Hospital Insurance
- Medicare Part B: Medical Insurance
- Medicare Part C: Advantage Plans
- Medicare Part D: Prescription Drug Plans
- Financial Assistance for Low-Income Beneficiaries
- Billing Issues, Appeals, Denials, and Grievances
- Medicare Fraud and Abuse
- Volunteer Opportunities
- Free Community Presentations
Find your Local SHIP Office
To Volunteer with Your Local SHIP Office
The Maryland Department of Aging receives funding for this program from the Centers for Medicare & Medicaid Services, the State of Maryland and local governments. SHIP counseling services are confidential and free of charge.
SHIP FAQ and Resources
The State Health Insurance Assistance Program (SHIP) meets the most universal needs of Medicare beneficiaries. Needs such as understanding their health insurance benefits, bills, and rights. Trained staff and volunteer counselors in all 23 counties and Baltimore City provide free, in-person and telephone assistance. Trained counselors can provide assistance with:
- Medicare Part A: Hosptial Insurance
- Medicare Part B: Medical Insurance
- Medicare Part C: Advantage Plans
- Medicare Part D (Prescription Drug Plans)
- Financial Assistance for Low-Income Beneficiaries
- Billing Issues, Appeals, Denials, and Grievances
- Medicare Fraud and Abuse
- Volunteer Opportunities
- Free Community Presentations
For some, it offers a chance to give something back to their community. For others, it provides an opportunity to develop new skills or build on existing experience and knowledge. See some of our SHIP volunteer stories under the "Video Library" tab.
State Health Insurance Assistance Program (SHIP)
Senior Medicare Patrol (SMP)
Centers for Medicare and Medicaid Services
How SHIP Helped Me
Medicare & You
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Contact Person: Bernice Hutchinson, Program Manager,