Contact Us

Contact Us

As part of our commitment to outstanding client service, we are available to help with your financial needs in a way that is convenient for you-whether by email or phone or in person at one of our Preferred Banking Offices.

Company Directory

  • Customer Care Center
    Phone
    From outside the US and Canada

    (415) 288-7598
    View Dialing Instructions (PDF)

    Email
    Today:
    5:00 a.m. – 9:00 p.m.
    Open
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.

    Preferred Banking Offices

    Map of First Republic Bank locations in San Francisco, CA

    Locations

    Find business hours for a Preferred Banking Office near you.

    View Locations

    Customer Care Center

    Phone
    From outside the US and Canada

    (415) 288-7598
    View Dialing Instructions (PDF)

    Email
    Open
    Today:
    5:00 a.m. – 9:00 p.m.
    • Standard Hours (Pacific)
      Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.

    Preferred Banking Offices

    Map of First Republic Bank locations in San Francisco, CA

    Locations

    Find business hours for a Preferred Banking Office near you.

    View Locations

  • ATM & Debit Card Support
    Phone

    • (800) 392-1407
      Automated Banking Service and 24/7 Card Support inside the US and Canada

    card activation/pin change

    (800) 331-0478

    For 24/7 support outside the US and canada

    (415) 288-7598
    View Dialing Instructions (PDF)

    Lost or Stolen Cards

    If your First Republic ATM Card, ATM Debit Card or Business Debit Card has been lost or stolen, or if you suspect there has been unauthorized use of the card, please call immediately. 

    Available 24/7

    ATM & Debit Card Support

    Phone

    • (800) 392-1407
      Automated Banking Service and 24/7 Card Support inside the US and Canada

    card activation/pin change

    (800) 331-0478

    For 24/7 support outside the US and canada

    (415) 288-7598
    View Dialing Instructions (PDF)

    Lost or Stolen Cards

    If your First Republic ATM Card, ATM Debit Card or Business Debit Card has been lost or stolen, or if you suspect there has been unauthorized use of the card, please call immediately. 

    Standard Hours (Pacific)

    Available 24/7

  • Banking Online Support
    Phone
    Today:
    5:00 a.m. – 9:00 p.m.
    Open
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.

    Banking Online Support

    Phone
    Open
    Today:
    5:00 a.m. – 9:00 p.m.
    • Standard Hours (Pacific)
      Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.
  • Business Support Services
    Phone
    Today:
    5:00 a.m. – 5:30 p.m.
    Open
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 5:30 p.m.
    • Tues:
      5:00 a.m. - 5:30 p.m.
    • Wed:
      5:00 a.m. - 5:30 p.m.
    • Thu:
      5:00 a.m. - 5:30 p.m.
    • Fri:
      5:00 a.m. - 5:30 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Business Support Services

    Phone
    Open
    Today:
    5:00 a.m. – 5:30 p.m.
    • Standard Hours (Pacific)
      Mon:
      5:00 a.m. - 5:30 p.m.
    • Tues:
      5:00 a.m. - 5:30 p.m.
    • Wed:
      5:00 a.m. - 5:30 p.m.
    • Thu:
      5:00 a.m. - 5:30 p.m.
    • Fri:
      5:00 a.m. - 5:30 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Corporate Online Support
    Phone
    Today:
    5:00 a.m. – 7:00 p.m.
    Open
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 7:00 p.m.
    • Tues:
      5:00 a.m. - 7:00 p.m.
    • Wed:
      5:00 a.m. - 7:00 p.m.
    • Thu:
      5:00 a.m. - 7:00 p.m.
    • Fri:
      5:00 a.m. - 7:00 p.m.
    • Sat:
      6:00 a.m. - 5:00 p.m.
    • Sun:
      Closed

    Corporate Online Support

    Phone
    Open
    Today:
    5:00 a.m. – 7:00 p.m.
    • Standard Hours (Pacific)
      Mon:
      5:00 a.m. - 7:00 p.m.
    • Tues:
      5:00 a.m. - 7:00 p.m.
    • Wed:
      5:00 a.m. - 7:00 p.m.
    • Thu:
      5:00 a.m. - 7:00 p.m.
    • Fri:
      5:00 a.m. - 7:00 p.m.
    • Sat:
      6:00 a.m. - 5:00 p.m.
    • Sun:
      Closed
  • Customer Service for Existing Loans
    Phone
    Postal Mail

    First Republic Bank
    Attn: Loan Servicing
    111 Pine Street
    San Francisco, CA 94111

    Important: All notice of error or information requests associated with your First Republic mortgage loan must be sent to the address above.

    Today:
    5:00 a.m. – 9:00 p.m.
    Open
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Customer Service for Existing Loans

    Phone
    Postal Mail

    First Republic Bank
    Attn: Loan Servicing
    111 Pine Street
    San Francisco, CA 94111

    Important: All notice of error or information requests associated with your First Republic mortgage loan must be sent to the address above.

    Open
    Today:
    5:00 a.m. – 9:00 p.m.
    • Standard Hours (Pacific)
      Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • First Republic Securities Company
    Phone
    Today:
    6:30 a.m. – 5:00 p.m.
    Open
    Standard Hours (Pacific)
    • Mon:
      6:30 a.m. - 5:00 p.m.
    • Tues:
      6:30 a.m. - 5:00 p.m.
    • Wed:
      6:30 a.m. - 5:00 p.m.
    • Thu:
      6:30 a.m. - 5:00 p.m.
    • Fri:
      6:30 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    First Republic Securities Company

    Phone
    Open
    Today:
    6:30 a.m. – 5:00 p.m.
    • Standard Hours (Pacific)
      Mon:
      6:30 a.m. - 5:00 p.m.
    • Tues:
      6:30 a.m. - 5:00 p.m.
    • Wed:
      6:30 a.m. - 5:00 p.m.
    • Thu:
      6:30 a.m. - 5:00 p.m.
    • Fri:
      6:30 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Foreign Exchange
    Phone
    Today:
    9:00 a.m. – 5:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      9:00 a.m. - 5:00 p.m.
    • Tues:
      9:00 a.m. - 5:00 p.m.
    • Wed:
      9:00 a.m. - 5:00 p.m.
    • Thu:
      9:00 a.m. - 5:00 p.m.
    • Fri:
      9:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Foreign Exchange

    Phone
    Closed Now
    Today:
    9:00 a.m. – 5:00 p.m.
    • Standard Hours (Pacific)
      Mon:
      9:00 a.m. - 5:00 p.m.
    • Tues:
      9:00 a.m. - 5:00 p.m.
    • Wed:
      9:00 a.m. - 5:00 p.m.
    • Thu:
      9:00 a.m. - 5:00 p.m.
    • Fri:
      9:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Private Wealth Management
    Phone
    Today:
    8:00 a.m. – 5:00 p.m.
    Open
    Standard Hours (Pacific)
    • Mon:
      8:00 a.m. - 5:00 p.m.
    • Tues:
      8:00 a.m. - 5:00 p.m.
    • Wed:
      8:00 a.m. - 5:00 p.m.
    • Thu:
      8:00 a.m. - 5:00 p.m.
    • Fri:
      8:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Private Wealth Management

    Phone
    Open
    Today:
    8:00 a.m. – 5:00 p.m.
    • Standard Hours (Pacific)
      Mon:
      8:00 a.m. - 5:00 p.m.
    • Tues:
      8:00 a.m. - 5:00 p.m.
    • Wed:
      8:00 a.m. - 5:00 p.m.
    • Thu:
      8:00 a.m. - 5:00 p.m.
    • Fri:
      8:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Self-Service Automated Banking System
    Phone
    There are no charges for accessing our Automated Banking System. However all terms, conditions and fees outlined in the Account Disclosure do apply.

    Available 24/7

    Self-Service Automated Banking System

    Phone
    There are no charges for accessing our Automated Banking System. However all terms, conditions and fees outlined in the Account Disclosure do apply.
    Standard Hours (Pacific)

    Available 24/7

  • Headquarters

    111 Pine Street
    San Francisco, CA 94111

    (415) 392-1400
    (800) 392-1400
    (415) 392-1413 (Fax)