Dr. Axe Support Center
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FAQs at checkout
Health-related Questions
Order Placement and Shipping
PROMO CODES
Subscribe & Save Program
Product Questions
Omega D3
Green Superfood
Healing Protein
NUMA Essential Oils FAQ
Burstfit/BurstFit Fire
Live Probiotics
Collagen Protein
Axe Organics
- Bone Broth Collagen
- Bone Broth Protein
Program Support
Adrenal Cortisol Solution
Healing Leaky Gut
Essential Oils Transformation
The Secret Detox
Burstfit Metabolism Makeover
Bone Broth Protein Challenge
Institute of Nutritional Leadership
Hassle Free Returns
FAQs
Subscribe & Save
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Table of Contents
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Store & Order Help
FAQs at checkout
Health-related Questions
Order Placement and Shipping
PROMO CODES
Subscribe & Save Program
Product Questions
Omega D3
Green Superfood
Healing Protein
NUMA Essential Oils FAQ
Burstfit/BurstFit Fire
Live Probiotics
Collagen Protein
Axe Organics
- Bone Broth Collagen
- Bone Broth Protein
Program Support
Adrenal Cortisol Solution
Healing Leaky Gut
Essential Oils Transformation
The Secret Detox
Burstfit Metabolism Makeover
Bone Broth Protein Challenge
Institute of Nutritional Leadership
Hassle Free Returns
FAQs
Subscribe & Save
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Store & Order Help
FAQs at checkout
Health-related Questions
Order Placement and Shipping
PROMO CODES
Subscribe & Save Program
Product Questions
Omega D3
Green Superfood
Healing Protein
NUMA Essential Oils FAQ
Burstfit/BurstFit Fire
Live Probiotics
Collagen Protein
Axe Organics
- Bone Broth Collagen
- Bone Broth Protein
Program Support
Adrenal Cortisol Solution
Healing Leaky Gut
Essential Oils Transformation
The Secret Detox
Burstfit Metabolism Makeover
Bone Broth Protein Challenge
Institute of Nutritional Leadership
Hassle Free Returns
FAQs
Subscribe & Save
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Glossary
Store & Order Help
FAQs at checkout
- I can't sign-in to my account. How do I place my order?
- I'm trying to place an order online but keep getting this error: Street address and postal code do not match
- I don't trust the internet, is my credit card and other personal information safe?
- How do I return my Numa oils?
Health-related Questions
- Can I take the Axe Naturals supplements during pregnancy or while nursing?
- Can I give Axe Naturals supplements to my child?
- My health issues are complex, how can I get specific health advice or supplement dose advice from Dr. Axe?
Order Placement and Shipping
- How do I return an item?
- How long will it take for my parcel to arrive? How can I track my package?
- Where do I place an order?
- I have changed my mind about my purchase but it hasn't arrived yet. What do I do?
- How do I add something to the order I just placed?
- Tracking Says My Package Delivered But I Can't Find It
- How do I change the address on my order?
- When will I receive my order?
- How do I apply to become part of your Wholesale program?
- How do I track my package?
- How do I manage my Reward Points?
- Do you offer affiliate programs?
- Do you offer Wholeseller options?
- The item I want to order is currently sold out, what can I do?
- My item is on backorder, when should I expect it?
PROMO CODES
- How do I use my promotion code?
- I had a promotion code to use and I forgot, can you refund my account?
- I received an email with a promotion for a product but I cannot find that discount on the store
- Do you have any discounts on your products or programs?
Subscribe & Save Program
- How do I manage my Subscribe and Save account?
- How do I skip my next order or change the quantities of items on upcoming orders?
- How do I cancel my Subscribe and Save account?
- My Subscribe and Save item is backordered or out of stock. What can I do?
- How do I log in to my Subscibe and Save Account?
Product Questions
Omega D3
- Are the gel caps Kosher?
Green Superfood
- How much caffeine is in one serving of the Green Superfood product?
- Where do I find the nutrition information for Axe Naturals supplements?
- Is this product Organic and made from non-GMO ingredients?
- Which Products are Guten Free?
Healing Protein
- What is the difference between the multiple Whey Proteins?
- Can I use Healing Protein if I am lactose/dairy intolerant?
- What is the "Natural Flavor" listed on the Healing Protein ingredient label?
- I see that the item I want to purchase is out of stock, when can I order it?
NUMA Essential Oils FAQ
- NUMA Essential Oils
- Why should I use NUMA over other well-known essential oil brands?
- Are NUMA essential oils certified organic?
- Do my NUMA products ship through USPS?
- Other oils on the market carry CPTG labeling. Can the same be said of NUMA?
- Do any stores carry NUMA or can I only buy online here?
- How many drops come in each bottle of NUMA essential oils?
- Is there an expiration date for my NUMA essential oils?
- May I ingest NUMA essential oils?
- What does NUMA stand for?
- Why do my NUMA products ship out differently than my Axe Store products?
Burstfit/BurstFit Fire
- How is BurstFit training different from other workout routines?
- Is a BurstFit routine similar to High Intensity Interval Training?
- I'm interested in doing Burstfit, but will just doing cardio or aerobic training achieve the same results?
- How do I decide between BurstFit vs. BurstFit Fire?
- Is strength training involved with Burstfit?
- I'm interested in Burstfit. How do I know if this type of exercise is right for me?
Live Probiotics
- How are the Soil Based Organic Probiotic strains sourced?
- What is the best time of day to take the probiotics?
- I have many food allergies and sensitivities. Can I take your supplements?
- Do the Probiotics need to be refrigerated?
- Where do I find the ingredient list and nutrition information for Axe Naturals supplements?
Axe Organics
- How is Axe Naturals Green Superfood different from the new Axe Organics Green Superfood?
- How is Axe Naturals Vitamin D different from the new Axe Organics Vitamin D?
- What are the main benefits of the men’s/women’s multivitamins vs. the previous multivitamins?
- Is the Sprouted Fiber considered Vegan?
- Do you I need both Probiotics and Digestive enzymes?
- Can you take multiple supplements at the same time? Do they have any interactions with my current perscription medications?
- What third party certification do you use for your organics?
- I have digestive system issues. What products would be best for me?
- If I am already taking Leaky Gut Repair do I need to take the digestive enzyme?
- Where are the ingredients sourced?
- Bone Broth Collagen
- How do I use Bone Broth Collagen Protein?
- Where do I find the ingredient list and nutrition information for supplements?
-Is glutamine a safe ingredient in supplements?
- Are the supplements safe for my pet?
- I am currently taking a prescription mediaction. Is this product safe to take?
- Does NUMA utilize indigenous sourcing?
Program Support
Adrenal Cortisol Solution
- What does the Adrenal Cortisol Solution program include?
- How do I contact support for this Adrenal Cortisol Solution program?
- Do I get physical material for the Adrenal Cortisol Solution program?
- I'm having trouble loading my program. Do you have any Tech Tips?
- How do i know if this is the right program for me?
- Can I do this program if I have another health concern?
- I missed the webinar, can I rewatch it?
- Do I need specific supplements before I can start this Adrenal Cortisol Solution program?
- How do I submit my health questions to Dr. Axe directly?
- I follow an alternative diet (vegan, vegetarian, etc.). Are the Adrenal Cortisol Solution meal plans compatible with my preferences?
- I accidentally purchased Adrenal Cortisol Solution twice! Can someone help with my account?
- I think I have leaky gut too. Should I follow the Adrenal Cortisol Solution program or Healing Leaky Gut?
- I missed the webinar! How can I rewatch it?
Healing Leaky Gut
- What does the Healing Leaky Gut Program involve?
- What if I can't start Healing Leaky Gut Program right away?
-I have limited funds for food and supplements. Can I still find this Healing Leaky Gut Program useful?
- Will I receive DVDs and books with my purchase of Healing Leaky Gut?
- Since this is a digital program, which devices can I use to access it?
- Since the program is digital, how long will I have access to the information?
- I follow an alternative diet (vegan, vegetarian, etc.). Are these meal plans compatible with my preferences?
- I have health issues I would like to discuss with Dr. Axe before beginning the Healing Leaky Gut program. Where may I submit my questions?
- I’ve purchased the program but cannot access my account. Can someone please help?
- I accidentally purchased this program twice. Help! How do I get that second charge refunded?
-I purchased your program but am not convinced it’s for me. What do I do now?
- I'm having trouble getting pages to load. Do you have any tech tips to help me get this information?
-I missed the Healing Leaky Gut Webinar. Can I watch that again?
Essential Oils Transformation
- How do I cancel my program membership?
-I want to purchase the Essential Oil Transformation program, but what if I can't start the program right away?
-Which essential oils does Dr. Axe recommend?
-Do I get a book or physical assets with this Essential Oils Transformation program?
-Since this is a digital program, what device can I use to access it?
-How can I ask Dr. Axe my personal health questions?
-Help! I am having trouble accessing my account.
-I accidentally purchased the Essential Oils program twice. How can I get a refund for the second charge?
-I purchased your program but am not convinced it is for me. Can I get a refund?
- I missed the webinar! How can I rewatch it?
The Secret Detox
- Secret Detox FAQ
- US order and International Orders
-Do I need to wait for my binder in order to start the Secret Detox program?
-Will I get to ask Dr. Axe my personal health questions in this Secret Detox program?
-What if I don't have time to start the Secret Detox program immediately?
-I have limited funds for food and supplements. Will this Secret Detox program will be possible?
-How long will I have access to the Secret Detox program?
-I have health questions I would like to ask Dr. Axe. Where can I submit those questions?
-I cannot access my Secret Detox program online. Can someone help?
-I'm having trouble accessing my online account. HELP!
- I already enjoy and follow Dr. Axe’s other programs and use his recipes. How is The Secret Detox different?
- I want to purchase The Secret Detox, but what if I can't start the program right away?
- Will I receive DVDs and books with my purchase?
- Which devices can I use to access the digital component of The Secret Detox program?
- I follow an alternative diet (vegan, vegetarian, etc.). Are these meal plans compatible with my preferences?
- Dr. Axe mentions BurstFit as the recommended form of exercise during the Detox. I have health/joint issues that may keep me from participating in high-intensity, high-impact exercise. Will I still benefit from this program?
- I have health issues I would like to discuss with Dr. Axe before beginning The Secret Detox. Where may I submit my questions?
- I’ve purchased the program but cannot access my account. Can someone please help?
- I’m waiting to be accepted into the exclusive motivational group. Why have I not been accepted?
- I accidentally purchased this program twice. Help! How do I get that second charge refunded?
- I purchased your program but am not convinced it’s for me. What do I do now?
- I'm having trouble getting pages to load. Do you have any tech tips to help me get this information?
Burstfit Metabolism Makeover
Metabolism Makeover FAQ
Bone Broth Protein Challenge
Bone Broth Protein Challenge FAQ
Institute of Nutritional Leadership
Institute of Nutritional Leadership FAQ
-Can I still sign up for this Institute of Nutritional Leadership program?
-I have already been through the Institute of Nutritional Leadership program but need my certificate of completion.
- I'd like more information on the Healing Leaky Gut Program
- I'd like more information on the Essential Oils Transformation Program
- I'd like more information on the Metabolism Makeover Program
- I'd like more information on the Adrenal Cortisol Solution Program
Hassle Free Returns
- Hassle Free Return Process
FAQs
- Do you ship outside of the United States?
- I live in the United Kingdom (UK). How do I place an order?
- Where else can I purchase items?
- I live in Canada. How do I place an order?
- I live in Australia. How do I place an order?
- I live in New Zealand. How do I place an order?
Subscribe & Save
How do I edit my monthly order?
- How do I add a supplement to my monthly order?
Organic, Gluten Free, Non-GMO Customer Service!
Refine
Store & Order Help
FAQs at checkout
Health-related Questions
Order Placement and Shipping
PROMO CODES
Subscribe & Save Program
Product Questions
Omega D3
Green Superfood
Healing Protein
NUMA Essential Oils FAQ
Burstfit/BurstFit Fire
Live Probiotics
Collagen Protein
Axe Organics
- Bone Broth Collagen
- Bone Broth Protein
Program Support
Adrenal Cortisol Solution
Healing Leaky Gut
Essential Oils Transformation
The Secret Detox
Burstfit Metabolism Makeover
Bone Broth Protein Challenge
Institute of Nutritional Leadership
Hassle Free Returns
FAQs
Subscribe & Save
Store & Order Help
Product Questions
Program Support
Hassle Free Returns
International Orders
Subscribe & Save
Popular Articles
-Help! I am having trouble accessing my account.
- I see that the item I want to purchase is out of stock, when can I order it?
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- The item I want to order is currently sold out, what can I do?
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New Articles
- How do I log in to my Subscibe and Save Account?
- My Subscribe and Save item is backordered or out of stock. What can I do?
- How do I cancel my Subscribe and Save account?
- How do I skip my next order or change the quantities of items on upcoming orders?
- How do I manage my Subscribe and Save account?
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Updated Articles
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