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To get the most out of Google Wifi, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

How can we help you?

What's Google Wifi?

Introducing Google Wifi
How many Wifi points do I need?
What is a mesh network?
How Google Wifi works with OnHub
Wi-Fi basics

Getting started

Setting up Google Wifi
Where to place your Wifi points
Downloading the app
What can the Google Wifi app do?
What the light means
Hardwire Wifi points and other devices
Common setup issues

Features

Network check
Family Wi-Fi
Priority device
Guest Wi-Fi
See Wifi points and connected devices
Network Assist channel selection
IFTTT
On.Here
Philips Hue lights control for anyone in the home
More Features

Network settings

Bridge mode
Factory reset
WAN settings
Port forwarding/Port opening
DHCP IP reservation
Set a custom LAN IP
Using the 2.4 and 5GHz bands
Change your DNS
See Wifi point details
Edit device names
Adjust light brightness
UPnP
Remove Wifi point from Google Account
Email notification settings

Fix a problem

Common setup issues
Getting your Google Wifi or OnHub back online
Re-adding a mesh Wifi point
Fix Double NAT / Two Wi-Fi networks are running at the same time
Slow Wi-Fi
Wifi point is offline / light is amber
Devices incompatible with Google Wifi
Google Wifi is choosing a crowded channel
Can't find device in Family Wi-Fi
Devices are connected to another router’s Wi-Fi network
Inaccurate network check results
Restart modem
Restart Wifi point
Recovery mode
Why did my local IP network change to 192.168.85.0/24?
On.Here error
Getting your Wifi points back online
PPPoE issues during setup

More information

Tech specs
Release notes
Where to buy Google Wifi
Google Wifi products
Warranty and safety information
Open Source Licenses
Terms of Service
Need help? Find answers to your Google Wifi questions
Contact the Google Wifi Support Team

Google Wifi and your privacy

Google Wifi and your privacy
Google Wifi app permissions for Android
Google Wifi security features

Chat Now

Chat with a member of the Wifi Care team

Say hello to Google Wifi

  • How to set up Google Wifi

Check out how Google Wifi works to help you

  • How OnHub keeps your Wi-Fi fast
  • OnHub, now with IFTTT

Watch OnHub in action

  • OnHub Field Test #1: Fantasy Football vs. Slumber Party
  • OnHub Field Test #2: Can a kid set it up?
  • OnHub Field Test #3: Can a router give Wi-Fi to two countries at once?

More about OnHub

  • OnHub: a router for the new way to Wi-Fi
  • OnHub Makers: Make Your Home Internet Look Like Your Home
  • OnHub: A Closer Look
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