Support

If you're looking for some help with our platform, one of our apps, packaging apps yourself, or portable software in general, you've come to the right place. In addition to the common questions below, you can Search our Website for information about your specific question. You can also make posts in our Community Forums and use our Live Chat.

PortableApps.com Platform Issues

For questions with the PortableApps.com Platform's installation and use

• Installing the PortableApps.com Platform
• Using the PortableApps.com Platform
• Adding PortableApps.com Format Apps to the PortableApps.com Menu
• Adding Other Apps to the PortableApps.com Menu
• Renaming Icons In the PortableApps.com Menu
• Hiding Icons In the PortableApps.com Menu
• More Topics: Changing languages, portable fonts, portable wallpaper, backup/restore, etc...

There is also a PortableApps.com Platform Support Forum

Portable App Issues

General information about installing, updating, and uninstalling all our apps

• Downloading a Portable App
• Installing a Portable App
• Using a Portable App
• Upgrading a Portable App
• Disabling a Portable App's Splash Screen
• Uninstalling a Portable App
• Let us know that an app is out of date

AntiVirus and AntiSpyware False Positives

Some false positive reports occasionally pop up in different antivirus products in conjunction with software. This is partially due to the compression and portablization techniques used and partially due to a failure of some antivirus companies to fully test their virus definition updates before sending them out to users. If you encounter a false positive, please test the file in another antivirus product before reporting the issue to us in the forums to ensure that it's not an error in their software. Several companies make available online scanners for individual files, so you won't even have to install software (MetaDefender.com, Jotti). You can also use ClamWin Portable. Thanks for your help.

App-Specific Support