Microsoft Perspectives on the Digital Insurer
Download Microsoft’s Perspectives on the Digital Insurer – where we share our views on digital transformation in the Insurance industry, through a combination of customer…
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Insurance Solutions
Microsoft helps unlock digital experiences for the insurance industry through omni-channel delivery, customer analytics and engagement platforms, and mobile digital workstyles. We help you liberate data and democratize analytics to support better decision making. And we help you release business agility with on-premises and cloud approaches to modernizing core systems for optimized operations.
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Pillars
Engage your customers
Microsoft supports the insurance industry with a complete customer management platform to enable consistent digital experiences across multiple channels—including call centers, direct channels, and mobile applications. The captured insights from those channel interactions and big data sources better enable producers.
Learn how to engageEmpower your employees
Microsoft supports the insurance industry with productivity, mobility, and customer analytics solutions to fuel growth, improve customer retention, and differentiate products and services in the market—by enabling the workforce to drive customer intimacy, improve sales performance, and meet regulatory and compliance requirements.
Learn how to empowerOptimize your operations
Microsoft supports the insurance industry with on-premises and cloud-based analytics platforms to support carriers in managing risk, differentiated by low cost, scale, and simplicity of use. Microsoft provides a true end-to-end offering encompassing enterprise data management, advanced analytics, and dynamic user visualization. Microsoft solutions enable the democratization of data so users have self-service access while IT retains full control over the data.
Learn how to optimizeTransform your products
Microsoft supports the insurance industry with a mission-critical platform that supports the requirements of the most demanding core systems, on-premises or in the cloud, at a lower total cost of ownership while enabling carriers to identify and develop differentiated products and services.
Learn how to transformLatest Customer Stories
Blog Posts
Bringing bots to insurance
Dennis Vanderlip, Microsoft Insurance Industry Director
At Microsoft, we believe that the future of customer experience management lies in a cloudfirst approach and involves four distinct layers...
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RMS: Risk manager reduces its own risks by protecting data…
Microsoft Financial Services
RMS, a risk modeling company, uses Azure infrastructure services—Azure Virtual Machines, Azure Virtual Network, & Azure Storage—to host its DR environment.
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Swiss Re: A Pioneering insurance model
Microsoft Financial Services
Recognizing that resilience requires finding new business models, Swiss RE is transforming the insurance industry with digital technologies.
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Harnessing the Power of Analytics in Insurance
The Record
Insurers have an opportunity to identify and act upon new insights within their business to improve loss ratios and boost sales with better customer service.
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Upcoming Events
Webcast: Reinventing productivity in financial services
In today’s financial services sector, empowering employees has become a key element of organizational design rather than a reactive tweaking of the status quo.
Empowering insurance risk modeling
The Microsoft cloud is helping insurers to manage increasing demands, including regulatory demands, in ways that deliver immediate value to the business and its customers.