Do WCAG/WAI need to considere feasibility ? #171

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goetsu opened this Issue Mar 24, 2017 · 3 comments

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@goetsu
goetsu commented Mar 24, 2017

Hi,

I just want to open a debate here.

First I want to make clear that I think most of new guidelines are perfectly logical in term of users needs.
But I'm really concerned about WCAG 2.1 setting the bar way too high and way to fast in term of feasibility for dev / design / project manager.
I mean vast majority of people are still struggling to implement basic WCAG 2.0 success criteria.
From what I see in my professional activity, I'm 100% confident that some of the new level A and AA SC will :

  • never be done even for some of my customer that are currently AA WCAG 2.0 compliant
  • or will be done using "alternative version" because it has way to much impact on the "regular" design / content / code.

I know that WAI itself do not force anyone to implement WCAG but laws do (or try to) and will at some point enforce 2.1

Maybe we can't have a more progressive approach when level of new SC are chosen like setting them in AAA for 2.1, then AA in 2.2, and having a public roadmap clearly specifying that. This way, people will have time for discover, understand, teach and see how they can achieve them knowing that at some point they will have to do it.

Otherwise we can also have a more clear statement that WCAG 2.0 will not be replaced by 2.1 and that only 3.0 will be considered as a new version that replace 2.0.

@johnfoliot
@FionaHolder

I do agree. At risk of offending some of the people that have clearly worked very hard defining all the additional SC, it feels like because there has been so long since any new SC were considered, everyone is trying to add so much to this version its just not feasible for developers.

It's already very difficult to convince stakeholders to implement WCAG 2.0 without an explicit requirement from the client to do so. This will become hugely more difficult with WCAG 2.1 and I'm concerned that in an attempt to make WCAG better, fewer sites will actually bother with it at all, which is obviously worse.

@alastc
alastc commented Mar 24, 2017 edited

The short answer (IMO) is yes, WCAG does need to consider feasibility as a key factor.

Just remember where WCAG 2.0 was in 2006, when I first looked at the draft I (insert expletive here) a brick. I'm not saying it's in the same state, but two things happened during the review process:

  1. The SCs were refined to consider edge (and not-so edge) cases, and made more feasible by focusing them more on what really mattered.
  2. The ways of fulfilling them became clearer and (to people outside the process) easier.

The 'understanding' and techniques have not been drafted yet (at least for the SCs I'm managing), that obviously needs to happen and it might allay some fears then.

However, the main things is that we need to identify the use-cases & scenarios which are reasonable and should not be covered (or should be covered when they are not).

Some of the SCs are plugging interface gaps/changes since 2008 and are fairly straightforward (e.g. contrast for graphics). Some are extending the concept of adaptation by users (e.g. linearisation & adapting text). Some overlap with usability fairly heavily (e.g. some of the COGA SCs).

Overall the new SCs should not add more of a burden than the 2.0 ones, apart from there just being more of them. Where you see undue burden without a solution, please do comment.

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