What is StumbleUpon?
StumbleUpon is an application that lets users surf the best of the web by “stumbling” to sites that match their…
Who uses StumbleUpon?
StumbleUpon can be used by anyone, anywhere, on any internet connected device. Over 35 million people across the globe use…
How do I create an ad to run on StumbleUpon?
StumbleUpon Ads is a native advertising platform that does not use traditional ad units such as banners or text links.…
How do I see what my ad looks like on StumbleUpon?
An ad on StumbleUpon is your full web page shown below the StumbleBar. For example, an ad for spot.com would…
Where does my ad appear on StumbleUpon?
Your ad appears during a user’s stumble session. Each time they click the “Stumble” button on their StumbleBar, we recommend…
How do StumbleUpon users know that my page is an ad?
Sponsored stumbles look and behave just like any other stumble but are indicated with a Sponsored label in the StumbleBar.…
Can StumbleUpon users rate and share my ad as they do with organic pages?
Yes, stumblers can interact with paid and organic pages in exactly the same way. This means that sponsored stumbles can…
Does StumbleUpon optimize my campaign?
Yes, your campaign is automatically optimized to serve to stumblers that are most likely to be receptive to your page.…
Is there a frequency cap on my ad?
Stumblers will only see a given URL once, making every visit to that URL unique. You can re-reach stumblers by…
What sort of reporting does StumbleUpon Advertising offer?
Your dashboard will report on the number of stumbles (paid, unpaid, and earned), campaign score (ratio of thumbs-up to thumbs-down),…
How does pricing work?
StumbleUpon Ads operates on a cost per visit basis with every stumble being a visit to your webpage. The campaign creation…
Is it true that I can earn free visits in addition to those I pay for?
Yes, great content gets rewarded! While we cannot guarantee that your page will receive earned stumbles, it is common for…
Can I create a StumbleUpon Advertising account to promote my site?
Yes, you can! Head over here to create a StumbleUpon Advertising account and create your first campaign.
Is there a minimum spend requirement to advertise on StumbleUpon?
There is no minimum spend requirement. StumbleUpon Ads can accommodate budgets of all sizes. If you’re a brand, agency, or…
I set up a StumbleUpon Advertising account but did not receive a verification email. What do I do?
Please allow a few hours for the email to come through and be sure to check your spam folder. If…
I forgot my StumbleUpon Advertising password. What do I do?
Click the forgot password link on the login page to reset your password.
My StumbleUpon Advertising account was suspended. What do I do?
Please contact us if you feel your account was locked in error and we will review your case.
Campaign Creation Tutorial
Please refer to our Campaign Creation Guide for a walkthrough of the campaign setup process. Still have questions? Answers to…
I am getting an error when I submit the URL for my campaign. What do I do?
Re-type the URL string to make sure you haven’t mistyped or copy/paste it from your address bar to ensure the…
Can I create many variations of a campaign for the same URL?
Yes, many of our advertisers have multiple campaigns for the same page.
Can I make campaigns for many URLs quickly?
If you plan to create campaigns for many URLs, all with the same targeting criteria, the template feature allows you…
Do my campaigns go through a review process?
Campaigns submitted by new advertisers undergo a review process which normally takes a few hours on weekdays. Established advertisers will…
How do I add funds to my StumbleUpon Advertising account?
Click on the Funds tab located on the homepage of your StumbleUpon Ads dashboard. Here you can add funds to your…
How am I charged?
StumbleUpon Advertising is a prepay platform. When you add funds to your account, campaigns will draw from the balance deposited.
I’m having payment problems. What can I do?
If you’re having trouble with your payment it is likely a problem between the card processor and your card provider.…
Can I get a receipt?
You will receive an email receipt each time funds are deposited into your StumbleUpon Ads account. You can also see a…
Do you offer invoicing?
We offer invoice billing for advertisers consistently spending $10K+/month. Please contact us if you qualify and would like to be…
How do I apply for a refund?
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Why is my campaign not receiving any traffic?
First, ensure that your account has a balance since campaigns cannot run without funds in the account. Next, check that…
How do I stop a campaign?
Any active campaign can be stopped via the Manage tab by clicking the pause or archive icon. You can also…