Percona Store

Open Source Database Support and Services

Shop now for Percona’s highly responsive, effective and affordable support and service options, including MySQL Standard Support, MongoDB Standard Support and a MySQL Health Audit. Percona has some of the best reviews and one of the highest renewal rates in the industry. We can help you increase your uptime, be more productive, reduce your support budget, and implement fixes for performance issues faster.
All purchase terms will begin on the next US business day (GMT -5) following the Agreement Effective Date.
A MySQL Health Audit will be scheduled with the next available consultant, typically within 30 business days.

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MySQL Standard Support

Percona Server for MySQL, MySQL Community, MariaDB

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MySQL Standard Support

Percona Server for MySQL, MySQL Community, MariaDB

Percona Standard Support is a highly responsive, effective, affordable option that ensures the continuous performance of your MySQL® Community, MariaDB® and Percona Server for MySQL deployments – on-premises or in the cloud. Our user-friendly support team is accessible 24x7x365 online or by phone to help keep your databases running optimally. Our support increases your uptime, makes you more productive, reduces your support budget, and implements performance issue fixes more quickly.

This per-month, per-server subscription provides 24x7 support for the number of production servers purchased using Percona Server for MySQL, MySQL Community, and/or MariaDB. Please refer to our support policies for more information.

The following are also included in the subscription:

30 Minute Response Time on Severity 1 (Urgent) Issues
Percona TokuDB
Standard HA (High Availability)
Enterprise Ready Tools Support (Hot backup, Audit, Etc.)
Login Support and Screen Sharing (Percona Support Access Methods and Standard Screen Tools)
Installation and Upgrade Consultation
Phone/Chat/Web Support
10 Named Customer Contacts

For Enterprise, Premier and Enterprise-Wide Support Options please contact us.

Please choose your plan:

Single

$225

1 server per month

Choose

G5

$400

Starting at 2 servers per month

Additional $200/each, up to 5

Choose

G10

$1050

Starting at 6 servers per month

Additional $175/each, up to 10

Choose

G10+

For 10+ servers please contact us for pricing

Total: $225 /month

For annual pricing options and discounts please contact us.

I agree to the terms and conditions for MySQL Standard Support

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MongoDB Standard Support

Percona Server for MongoDB and MongoDB Community

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MongoDB Standard Support

Percona Server for MongoDB and MongoDB Community

Percona Standard Support is a highly responsive, effective, affordable option that ensures the continuous performance of your Percona Server for MongoDB or MongoDB® deployments – on-premises or in the cloud. Our user-friendly support team is accessible 24x7x365 online or by phone to help keep your databases running optimally. Our support increases your uptime, makes you more productive, reduces your support budget, and implements performance issue fixes more quickly.

This per-month, per-server subscription provides 24x7 support for the number of production servers purchased using MongoDB or Percona Server for MongoDB. Please refer to our support policies for more information.

The following are also included in the subscription:

30 Minute Response Time on Severity 1 (Urgent) Issues
Standard HA (High Availability)
Enterprise Ready Tools Support (Hot backup, Audit, Etc.)
Login Support and Screen Sharing (Percona Support Access Methods and Standard Screen Tools)
Installation and Upgrade Consultation
Phone/Chat/Web Support
10 Named Customer Contacts

For Enterprise, Premier and Enterprise-Wide Support Options please contact us.

Please choose your plan:

Single

$225

1 server per month

Choose

G5

$400

Starting at 2 servers per month

Additional $200/each, up to 5

Choose

G10

$1050

Starting at 6 servers per month

Additional $175/each, up to 10

Choose

G10+

For 10+ servers please contact us for pricing

Total: $225 /month

For annual pricing options and discounts please contact us.

I agree to the terms and conditions for MongoDB Standard Support

Add to Cart

Percona MySQL Health Audit

Percona Server for MySQL, MySQL Community, MariaDB, Percona XtraDB Cluster, MySQL Galera, MySQL Replication, MariaDB Galera Cluster®

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Percona MySQL Health Audit

Percona Server for MySQL, MySQL Community, MariaDB, Percona XtraDB Cluster, MySQL Galera, MySQL Replication, MariaDB Galera Cluster®

A full audit is designed to perform a full in-depth review of a database master-slave pair.

During a full audit we review, document and recommend changes on the full database server stack from hardware, to schema, to queries.

Our goal is to point out inefficiencies, find problems before they occur, and make sure your database is in the best position possible to handle future load.

What is Reviewed:

Hardware
OS
Server Level Metrics & Stats
MySQL Configuration
MySQL Level Metrics & Stats
Database Schema
Historical Metrics
Queries running in the system

What is delivered:

Comprehensive report
Call to review the report results

What is covered:

Percona will perform the full in-depth review of:

Standard replication: one pair master-slave
MySQL/Galera: one node of the cluster for read/write operations

Total: $3,500.00

I agree to the terms and conditions for Percona MySQL Health Audit

Add to Cart

Percona Store

Open Source Database Support and Services

MySQL Standard Support

MongoDB Standard Support

Percona MySQL Health Audit

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