Integrate speech analytics and text search with powerful speech-to-text, natural language processing, and classification APIs to analyze sales and support call recordings in your CRM, Support and Service Management systems. Ensure regulatory compliance, investigate transaction disputes, and minimize litigation risk. Don't only rely on agents for tagging case records. Improve call classifications, make search and retrieval of calls easy.

Take your app-enabled IoT hardware and toys to the next level by integrating Machine Learning, Natural Language Processing, and other powerful data-driven capabilities to your apps. User management, policies, image analysis, speech-to-text, and text analytics provide powerful functionality for building next generation experiences. Giving emotion and human-like reasoning to the Internet of Things just got real. See an example here.

Being customer-centric or building a sales, support and organization culture that is tuned to your customers satisfaction is key ingredient for business success and survival. No matter what solution you're using to capture key customer insights and their Net Promoter Score, you can easily extend your solutions with further intelligence and actionable insights using Natural Language Processing, Classification, and Conceptual Search APIs.