Counter Threat Operations Center
Secureworks' Managed Security Solutions are delivered from five resilient Counter Threat Operations Centers (CTOCs). The CTOCs represent the next generation in Security Operations Centers and establish a more forward-leaning capability further integrating intelligence to guide action. The CTOCs integrate seamlessly to provide continuous operations, with all locations staffed and fully functional 24/7. State of the art video conferencing and voice communication technologies, as well as instant communication tools, enable tight collaboration between our certified team of Security Analysts, Senior Intrusion Analysts and Counter Threat Unit™ researchers.
CTP Portal
US: 1-877-838-7960
International: +1 (404) 235-1044
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Teraguard Portal
Providence SOC: 1-888-456-3210
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Report a Vulnerability
To protect businesses and organizations across the globe, it is critical that the broader community of IT and security professionals report vulnerabilities as soon as they are recognized.
Lifecycle Policy
The Secureworks Lifecycle Policy is designed to ensure customers have appropriate hardware and firmware deployed at all times to enable Secureworks services.