“Qualitative research” is used to explore users’ reasons, opinions, and motivations–building an interview guide is a crucial step in this process. In this...

The customer journey–how a user moves from “need” to “end goal”, and how users interact with your product–comprises many different steps, or touchpoints....

Want to master user experience (UX) design? Here are details of three of Paul Boag's recent courses, in which he distils some of the lessons he's learned...

This article will explore how we can better understand accessibility and people through the use of ‘diverse personas’ in our design process, helping us make...

The Material Design language was created to address issues with flat design on smaller screens by providing visual cues to interactive elements. In this...

Adobe XD allows you to design and prototype for apps; anything from wireframes, to multiscreen experiences. Let’s see what it offers, in sixty seconds!

What exactly is a customer journey map, why is it useful, and how do you go about creating one? In our new short course, Everything You Need to Learn About...

Many designers who call themselves user experience designers are nothing of the sort. The problem lies in confusion over the difference between “user...

In the previous article we talked about what “Remote Usability Testing” is, and covered the pros and cons. In this article I’ll give you some practical...

What is “Remote Usability Testing”? When would you use it, and what are the potential pitfalls? In this article we’ll cover all these questions and more....

In this post I’m going to explain how you can run usability testing sessions remotely, or in-house, to validate your designs and deliver the best possible...

Turn your great idea into a great app! In this two-part series, you'll learn how to plan, design, wireframe and prototype the perfect Android app.