Surface Support
Popular topics
- Get to know Surface Studio
- Get to know Surface Book with Performance Base
- Install Surface and Windows updates
- Surface won’t turn on, Windows won’t start, or the battery won’t charge
- Cracked screen and physical damage
- Restore or reset Surface
- Troubleshoot docking stations for Surface Pro and Surface 3
- What to do if Surface is running slower
My Surface
- Safety and Regulatory Information
- Register a new product
- Check warranty status for a product
- Make an in-store appointment
- How to get service for Surface
- How to prepare your Surface for service
- Check service status
- Downloadable user guides
Power cords
Microsoft recalls power cords for Surface Pro, Surface Pro 2, and Surface Pro 3 devices purchased before March 15, 2015. Please click here for more details.
Surface support for business
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