Guides & Manuals

• OfficeSuite Administrator Guide
• OfficeSuite User Guide for Broadview Phones
• OfficeSuite User Guide for Polycom Phones
• OfficeSuite Installation Diagram
• Voicemail Instructions
• OfficeSuite Dental Quick Start Guide
• OfficeSuite Fax Quick Reference User Guide
• OfficeSuite Bandwidth Recommendations
• Customer-provided Polycom VVX Phone Guide- Installation via Provisioning Server
• Customer-provided Polycom VVX Phone Guide – Installation via Configuring File Upload

Call Center Services

• Call Center Services Contact Center Reference Guide 
• Call Center Services eQueues Reference Guide 
• Call Center Services Extension Call Recording Reference Guide

Cordless Phones

• Advanced Cordless Handset Operations Manual
• Advanced Cordless Phone Set Up Video
• Cordless Handset User Guide
• Cordless Handset and Base Station User Guide
• Cordless Desk Phone User Guide
• Cordless Desk Phone and Base Station User Guide

OfficeSuite PC Console

• Install Guide
• User Guide 
• Quick Reference Guide 

Instructional guides for more products and services are available within MyOfficeSuite.

Videos

• Guided Tour of OfficeSuite for New Users
• Self Installation Videos
• OfficeSuite Overview and Benefits

Installing Broadview Phones 

• Color Touch Screen LCD Phone 
• Backlit 48-key LCD Phone 
• Backlit 24-key LCD Phone
• LCD Phone 
• Slim Phone 
• 24-key Phone 

Installing Polycom Phones

• Polycom 100 Series Phone 
• Polycom 200 Series Phone 
• Polycom 300 or 400 Series Phone 
• Polycom 500 Series Phone 
• Polycom 600 Series Phone

Apps

• MyOfficeSuite Mobile App for IPhone
• MyOfficeSuite Mobile App for Android
• MyOfficeSuite Desktop App‐ Download for free in the MyOfficeSuite Portal 
• Voicemail App for IPhone
• Voicemail App for Android
• PC, Mac and Mobile Softphones require licensing, talk to your rep or contact us
• OfficeSuite PC Console

OfficeSuite HD Meeting

• Overview
• Quick Start Guide 
• User Manual
• Bandwidth Recommendations
• Room Connector User Guide

OfficeSuite for Salesforce

• Employee User Guide
• Administrator Guide
• XML Installation File (requires activation)

Training

Phones & Equipment

View step-by-step training for each of our phone models and headsets here

MyOfficeSuite Portal

• MyOfficeSuite Portal Training

Voicemail

• Configuring Your Voicemail
• Voicemail Distribution Groups

IP Address

• Changing your IP address

Helpful Links

• Support
• Speed Test
• Check IP Address- Remote Worker
• Basic Troubleshooting

Have more questions? Visit community.broadviewnet.com for all the answers or contact us at anytime!