What is Piwik?
How is Piwik different to Google Analytics and other web analytics tools?
How does Piwik work?
Is there an online demo available?
Can Piwik manage multiple user accounts?
How do I track several websites, domains and multiple subdomains in Piwik?
How do I define and track Goal conversions?
How do I improve accuracy of visitors' Country detection, and enable Cities and Regions tracking?
How do I track Ecommerce orders, details of purchased products and abandoned carts on my website?
How does Piwik ensure Privacy of my Analytics data, and Privacy of my website Visitors?
How does Piwik track downloads?
What are Outlinks, Clicks or Unique clicks?
Does Piwik track visitors without Javascript? Does Piwik track search engine bots or other spider / robots?
Can I use Piwik and Google Analytics / Yahoo! Analytics / WebTrends etc. at the same time?
When is the next release of Piwik? What is the release schedule?
How do I know when new versions are released?
How long is each release of Piwik maintained for?
Which browsers are officially supported?
Is there a Glossary or lexicon of all terms used in Piwik?
Where can I get support?
How much does Piwik cost?
Is there any Data Limit in Piwik? Is it possible to keep all historical data?
Does Piwik track visits from Mobile devices (iOS, Android, BlackBerry, Palm Pre, low end mobile phones, etc.)?
Can I use Piwik and provide analytics Hosting service? What are the requirements for Piwik Hosted as a service?
How can I sponsor a bug to be fixed, or pay for a new feature to be created?
Can I rebrand or sell or reuse or re-license or include Piwik in my product, company, or website?
Does Piwik work on high traffic websites? What is the performance like with millions of pages views per month?
Can I customize the Piwik logo in the reports, emails and login screen?
Can I get the data from the Piwik API web services and publish, reuse, process this data in a non GPL software?
Does Piwik work in a load balanced environment? How do I setup Piwik for high scale tracking?
Has Piwik won any Award?
Where does the name Piwik come from?
What is the relationship between the Piwik project and the Piwik PRO business?
How do I pronounce Piwik?
Who is the team behind Piwik?
Where do I find Video Tutorials teaching how to use Piwik?
How do I install Piwik?
What are the requirements for installing Piwik?
Is there a Video that explains how to Install Piwik?
Do I need to create a MySQL database?
How do I find out which version of PHP I have?
My Web host supports PHP4 or PHP<5.3 by default. How do I enable PHP5.3+?
Do I need to use PHP on my websites to use Piwik?
Is Piwik compatible with Nginx?
Is Piwik available as one click installation in cPanel, Softaculous, Installatron, Webmin or other tools?
Is Piwik compatible with Windows, IIS or Apache, or Microsoft Web Platform Installer?
Is Piwik compatible with Microsoft SharePoint and provide SharePoint analytics reports?
How do I configure Piwik when the server is installed behind a proxy?
How do I install Piwik on Debian GNU/Linux servers?
How do I specify to use Mysql on a custom port or to connect Mysql over a socket?
How can I reinstall Piwik? Can I keep the existing data?
I want to migrate Piwik and move it to a new domain or a new subdomain URL, with the same MySQL server. How should I proceed?
How can I move Piwik from one server to another, also migrating the data from one mysql server to another?
How do I use Piwik from the official Git repository?
How do I use the database to store session files, instead of storing sessions in files?
How do I use another database like Postgresql, SQLite, Oracle? Will you support Nosql databases like Hadoop, Mongodb?
How do I uninstall Piwik?
How do I install Piwik using TokuDB table engine in a Mysql or MariaDB database?
How do I backup Piwik data and files?
How do I enable unicode characters (Japanese, Chinese, Russian, Hebrew, Arabic, etc.) in graphs in PDF/HTML reports and Piwik Mobile graphs?
What version of Piwik do I have?
What should I do when I want to update Piwik to the latest version?
How do I backup my MySQL database?
How do I restore my MySQL database?
How do I enable Maintenance mode (to display a maintenance message in Piwik, and disable tracking) prior to updates?
What should I do when the upgrade failed with "Syntax error or access violation: 1142 INDEX command denied to user"
After the update, I get sql errors, I would like to try the update again. How do I force Piwik to re-upgrade the database from a past version?
How do I upgrade a large Piwik instance without losing any tracking data?
I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions?
How do I migrate a particular website in Piwik to a different Piwik installation?
How do I make Piwik faster?
How do I import Google Analytics data in Piwik?
How do I White Label Piwik, to change the Logo, the Colors, add custom widgets, etc.
How do I exclude traffic from an IP or a range of IP addresses?
How do I exclude URL query parameters from the URLs tracked, and from Pages reports?
How do I set the time zone for my reports?
How do I specify the currency used in the Goals revenue reports?
How do I specify which websites to load by default in Piwik?
How do I specify the date used by default in Piwik reports?
How do I add more than the default 5 custom variables?
How do I control the categories tree structure in the Page URLs and Page titles reports?
How do I add more than the default 5 custom dimensions?
How do I track impressions and clicks and CTR of image banners and/or internal banner ads or text ads?
After the top 500 or top 1000 rows, Piwik automatically groups pages, keywords, websites, etc. under the label "Others"; How do I force Piwik to not limit the data?
How do I view Piwik application logs?
How do I force the reports to be re-processed from the logs?
How do I force Piwik to use SSL (https) for improved security?
How to track error pages (404 pages) in Piwik? Which URLs are 404 and which referers lead to these pages?
How do I track visits on my intranet?
How do I generate fake data (generate visits, actions, conversions, etc.) in Piwik?
How do I accurately measure the time spent by visitors on my pages, including the time spent on the last page of their visit?
How do I automatically login my users in Piwik when they go from my CMS to Piwik?
How do I enable users to login into Piwik inside an iframe?
How do I include Piwik reports within an Iframe?
How do I specify the URL that users should be redirected to, when they logout of Piwik?
How do I delete all statistics for a given website, or for all websites?
How do I configure my Piwik server to allow cross domain requests? (CORS)
How do I set some of my website directories or pages to not be tracked?
How do I delete old visitors statistics for a given website and/or date?
How do I get reports for a custom date range?
How do I search within reports?
How do I change the default email address "From:" in PDF reports emails?
How do I change the default email address “From:” in password reset emails?
How do I send Piwik emails using Gmail SMTP server?
How do I track a Phonegap app with Piwik?
How do I force Piwik to only track Page URLs that belong to my website?
On a Windows server using IIS, the pages "Default.aspx" and "default.aspx" are tracked as different pages, but they are the same. How do I force Piwik to record them as the same page?
How do I track the URL Hash tags so that the #hash appears in the Page URLs report, and in Visitor Log?
How do I track my RSS/Atom feed subscribers?
How do I momentarily disable Piwik User Interface and/or Piwik visitor Tracking?
How do I enable "Unique Visitors" metric for Yearly reports and for Custom Date Ranges?
How do I setup Piwik to track multiple websites without revealing the Piwik server URL footprint which appears in the Javascript code in all websites?
How do I get the number of active unique users to my app?
How do I enable third party tracking cookies, as well as the existing first party cookies?
How do I customize the Piwik Campaign parameters pk_campaign and pk_kwd?
How do I configure outgoing (forward) proxy in Piwik (eg. squid)?
How do I exclude / ignore my traffic from Piwik?
I forgot my password or username, how do I reset my password?
How do I change the Super User's password when password recovery emails are not sent?
How do I exclude from statistics all requests with a specific User Agent?
How do I find the visitor IP Addresses?
How do I select IP addresses or Visitor ID directly from the database?
How do I make Piwik report data public and viewable by anyone?
How do I select all users within a range of IP addresses?
How do I record tracking data in the past, and tell Piwik to invalidate and re-process the past reports?
How do I improve accuracy of "Time spent on page" and "Visit duration" metrics?
How do I remove from Piwik the links to "Professional Services" or "Piwik Consultants"?
How do I improve the detection accuracy of Unique visitors and Returning visitors?
How do I create new visit on demand, so that several users using the same computer or browser are counted separately?
How do I create new visit whenever a user visits my website using a new campaign or a new website referrer?
How do I get the GeoIP databases to improve accuracy of Country detection, and detect visitors' Cities and Regions?
How do I install the GeoIP Geo location PECL extension?
How do I install the GeoIP module for Apache for accurate Geo location data?
How do I install the GeoIP module for Nginx?
How do I apply accurate geolocation to old visits, tracked before I enabled geo location?
How do I get company and ISP information using GeoIP databases?
How do I make "Transitions" feature work faster on high traffic websites?
How do I see the pages that most visitors landed on? How do I access the top pages people use before leaving the websites?
How do I track and measure how my Piwik service is being used?
How do I tell Piwik to track Unique Visitors based on the Visitor ID cookie, instead of using IP Address?
How do I enable tracking for visitors that have disabled Javascript?
How do I verify the cryptographic PGP signature of Piwik packages?
How do I customise the JavaScript Tracker code on all websites at once?
How do I take notes of particular events influencing my traffic?
How do I get the Visitor Geo Location data from the Visitor IP?
How do I disable the update notification email when a new Piwik version is released?
How do I access a real time counter of visitors currently on my site?
How do I create Custom Segments of Visitors and apply the segments to filter my report's data?
How do I monitor that Piwik service is up and running?
How do I configure Piwik Tracking for high reliability?
How do I configure Piwik to use Redis for better scalability?
How to configure Redis as a shared cache in a load balanced environment?
How do I configure Redis for session handling in a load balanced environment?
How do I submit a feature request for Piwik?
List of Piwik plugins
How do I install a new plugin?
How do I install a new Theme?
What is the Piwik Marketplace?
How do I get started building a plugin for the Piwik platform?
How do I report a bug in a plugin?
Where can I get the Media Analytics?
What does Media Analytics do?
Where do I get more information about this plugin?
Who develops & maintains the Media Analytics plugin?
What about the quality of this plugin?
Which Piwik version is required for this plugin?
Which media players are currently supported?
I use a different media player that is not supported by the Media Analytics plugin, what can I do?
Which browsers are supported?
How are video & audio loops handled?
Are YouTube playlists analytics provided?
Which metrics do I get out of Media Analytics?
Which analytics reports are provided by Media Analytics?
How do I view the detailed video analytics for a particular video?
Is it possible to see an evolution of my media consumption?
Is it possible to segment data by media usage?
Can I export Media Analytics reports and embed them somewhere else?
Will the reports be shown in the Piwik Mobile app for Android and iOS?
Does playing a media keep the visit session of a visitor alive?
How often is the current progress of a media updated when a visitor is playing it?
Why are some media titles "Unknown"?
Can I exclude URL parameters that are shown in the media resource report?
How is the grouped media resource report different to the media resource report?
How do I change the interval of how often the real time reports are updated?
What is a media "impression" and "impression rate"?
What does the metric "Time to initial play" mean?
How do I see a map showing from where my audience is?
How do I see how visitors are consuming and using my media?
How do I get aggregated reports for weeks, months, year and custom date ranges?
Why do some visitors have triggered many pause and resume events?
How do I get started tracking Media Analytics data?
Can I disable the tracking of individual videos and audio?
How do I disable the tracking of all media for a specific site?
How do I customize the tracking of my media?
Does Media Analytics work with a single webpage application?
Can I track live event streaming videos?
Does the video tracker and audio tracker add a lot of data to the Piwik JavaScript tracker?
Can I fetch Media Analytics reports via the Piwik HTTP Reporting API?
Do I get access to the raw data that was tracked?
Can I be alerted by email or text message, when any of my video or audio gets significantly more (or less) views?
Under what license is the Media Analytics tracker released?
How do I exclude employees or partners views and clicks from the video and audio analytics reports?
Is there any data limit to how many videos can be tracked or how many events?
Does Piwik support clickpath or clickstream analytics?
Are Piwik reports in real time?
I have custom needs for a new Piwik functionality, such as a new custom plugin or a new report. Who can build for me a quality solution to solve my requirements?
How is a 'unique visitor' counted in Piwik?
How is a 'visit' defined in Piwik?
What is an 'Entry page'?
What is an 'Exit Page'?
What is the 'super user' in Piwik?
What is the 'admin' permission in Piwik?
What is the 'view' permission in Piwik?
What is the token_auth and where can I find this token to use in the API calls?
How do I find the website ID, also called idSite or Site ID?
Can I install Piwik on one server and track visits on websites that are hosted on other servers?
How long does the Piwik archiving process take for high traffic websites - or hundreds of websites?
How many users are registered on my Piwik?
Is the Piwik Javascript Tracking Code XHTML 1.0 compatible?
Why are there sometimes 0 visits, but some conversions recorded, for example for a Keyword, a Website or a Custom Variable?
Piwik attributes conversions to the last seen referrer by default. How do I credit conversions to the first referrer instead?
A search engine is counted as a website referer. How can I add the search engine to Piwik?
What is "page title not defined" in the Page titles report?
What is "page url not defined" in the Pages report?
In the Providers report, what does "Unknown" mean?
What does "Keyword not defined" mean in the Referers > Search Engines keywords report?
Can I help translate Piwik into my native language, or improve the existing translation?
Does Piwik support IPv6 protocol?
Does the Piwik Tracking tag work on https (SSL) pages?
Does Piwik support Google Analytics campaign parameters (utm_campaign, utm_medium, utm_source, utm_term)?
What is a Product SKU in the Ecommerce Analytics report?
What is the difference between Custom Dimensions and Custom Variables?
When I enable "Purge old logs" in the Privacy settings, how do I make sure that no historical data is lost?
How many Custom Variables can I set to visitors and/or page views?
How can I become an official Piwik Consultant?
Privacy policy: How do I update my privacy policy to explain Piwik Analytics?
How do I let visitors opt-out from tracking?
What are the cookies created by Piwik JavaScript Tracking client?
How do I disable all cookies for a visitor?
When cookies are disabled by a visitor, how does it impact Piwik reports accuracy?
What data does Piwik track?
How does Piwik detect unique and returning visitors? (with User ID, Visitor ID from cookie and/or fingerprint)
Which HTTP request headers are used by Piwik?
Is the Piwik JavaScript Tracker CSP (Content Security Policy) compatible and how do I set it up?
When the Piwik server is unavailable (down) how does this affect my websites loading speed and tracking data collection?
Piwik and phpMyVisites
How do I use the console tools in Piwik? Which console tools are available in Piwik by default?
What other free/libre software projects does the Piwik team create and maintain?
What are Premium plugins? How do they differ from open source/free plugins?
Does Piwik have a professional services team who can assist with on-site training, implementation and/or software customizations?
What is A/B testing?
Where can I get A/B Testing?
Where do I get more information about this plugin?
Who develops & maintains the A/B Testing plugin?
What about the quality of this plugin?
Does A/B Testing work as a standalone product?
Which Piwik version is required for this plugin?
What are examples of A/B tests?
I do not have any experience with A/B testing yet, will I still be able to use it?
Which browsers are supported by the Piwik JavaScript A/B Testing framework?
Which browsers are supported to manage experiments?
We are already using an A/B Testing framework, can we keep using it?
Is any of the tracked data shared with another party?
Where can I create, edit or manage my A/B test experiments in Piwik?
Can I perform redirects to compare entirely different pages or layouts?
How do I decide which variation within my experiment is the most successful?
How do I know which of my variation was the most or least successful?
How do I embed an experiment into my project?
Can I run an experiment only on a subset of my users?
Can I change the traffic allocation between variations?
I want to run an experiment that needs changes on the server and in JavaScript, is it possible?
Is it possible to run experiments on an Android or iOS mobile app?
How do I run an experiment in a marketing campaign such as a banner ad, search marketing ad or an email marketing campaign?
When do I typically need A/B tests?
Is it possible to segment Piwik reports by A/B test experiments and variations?
Is it possible to apply other segments (such as Country or Marketing campaign) to the A/B tests reports?
Is it possible to schedule an experiment to start and finish at a certain date and time?
For how long should I run an A/B test experiment?
Is it possible to change the confidence threshold / statistical significance needed to decide a winning variation?
Is it possible to define on which webpages an experiment should be activated?
How is chosen which variation a user gets to see? Is a request to the Piwik server needed?
How do we ensure a user always sees the same variation when visiting the website multiple times?
Can I create experiments via the Piwik HTTP Reporting API?
Can I fetch experiment reports via the Piwik HTTP Reporting API?
Do I get access to the raw experiments data that was tracked?
Under what license is the JavaScript A/B testing framework released?
How do I monitor changes to A/B tests experiments?
Does the A/B testing framework add a lot of data to the Piwik JavaScript tracker?
How do I exclude employees or partners views and clicks from affecting my A/B tests results?
Is it possible to create an unlimited number of A/B test?
Is it possible to use an unlimited number of variations within an A/B test?
All visitors have the same IP address and Provider. How do I track individual IPs?
Piwik tracks far fewer visits than other web analytics tools, but tracks the same number of pageviews.
The Real Time Visitors World Map is not showing data.
Piwik doesn't track any visits and pages, and shows "There is no data for this report" in all reports.
Visits from search engines or campaigns are not recorded, Piwik shows "There is no data for this report" for all Referrers reports.
Piwik doesn't track Downloads and Outlinks on my website.
Piwik doesn't detect accurately the Country and/or Continent of my visitors.
Piwik is slow! It takes a long time to load widgets, reports and pages.
I get 'Oops... there was a problem during the request.' or 'Internal Server Error' or '500 error' or the 'White screen of death'. How do I proceed?
Piwik does not track visits on SSL / HTTPS pages.
Statistics from Piwik and my other web analytics tool (log analyzer, webalizer or javascript based) are different, why?
After I updated Piwik, it stopped working (blank page, widgets not loading, error message, etc.). How can I fix this?
How do I configure my server to let Piwik serve HTML files?
The graphs (pie chart, bar chart, evolution graph) are not showing in my Piwik.
The sparklines (small graphs) are not showing in my Piwik.
Piwik reporting UI doesn't have any css style or, the menu text appears on a white background, or I get JavaScript errors in the Piwik UI. How to fix this display problem?
How do I configure Piwik on a server without Internet?
When tracking visits on an intranet website, Piwik assigns all page views to a few visitors who have very high page views count. How to fix it?
The Piwik Javascript code shows a red cross (on IE) or a broken image icon instead of the 1*1 transparent Pixel, what is the issue?
How do I configure Piwik when mod_security (or CA SiteMinder) is enabled?
Almost all reports and dates are working fine except one or a small number of days/weeks/months/date ranges which display zero visit. How do I fix this issue and restore the missing data?
The numbers from Transitions don't match other numbers shown in Piwik. Why?
How do I check that my Piwik SSL Server is correctly configured?
How do I delete historical Piwik data? (purge old logs and/or old processed reports)
I would like to import an existing Users database (login, password, emails) in Piwik, but the usernames and passwords are more permissive than what Piwik allows. How do I disable the checks on the Logins & Passwords?
Piwik doesn't show me when new updates are available, and the SEO plugin doesn't work.
"Segmentation fault Error". Piwik reporting or via cron crashes with Segmentation Fault error. What to do?
I get the error message: "Fatal error: require_once() [function.require]: Failed opening required XYZ in /path/piwik/XYZ.php on line X". How can I get Piwik to work?
How do I fix the error "Parse error: syntax error, unexpected T_STRING in ..."
How do I solve issue 'An error occurred: Cannot connect to the database'?
What should I do when I get the error message: SQLSTATE[HY000] [2002] Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (11)
I get the error "Warning: gzuncompress() [function.gzuncompress]: data error" when looking at my Piwik reports.
Emails sent from Piwik use the email address @defaultHostnameIfEmpty.example.org, how do I specify my domain name instead?
Piwik reports this error and fails: "Fatal error: Allowed memory size of X bytes exhausted (tried to allocate X bytes)". What should I do?
Piwik reports this error and doesn't continue: "Fatal error: Maximum execution time of 30 seconds exceeded in ..."
How do I fix the error "Mysql Server has gone away"?
Graphs in PDF/HTML reports and/or Piwik Mobile do not display characters correctly in my language (display squares instead).
When I use force_ssl=1, I get "Too many redirects". Also when I use https, CSV/PDF reports and graphs don't work.
I get the error Warning: Unexpected character in input: '\' (ASCII=92) state=1
Why am I getting a warning about an untrusted hostname?
When included in an IFrame, Piwik reports do not load. How do I allow Piwik reports to load from within an iframe?
I get the error: Table piwik_log_x is marked as crashed and last (automatic?) repair failed.
How do I reset the visualisations settings stored for a specific user, or for all users?
How do I correctly track my very long Page URLs and Page Titles without truncating any characters?
I'm a developer, how do I enable logging (and / or SQL profiling) in Piwik?
I get the error message: "Fatal error: Class 'not found in ...". What's wrong?
How do I fix the error 'Unable to find the wrapper "https" - did you forget to enable it when you configured PHP?'
How do I disable the OPTIMIZE queries which take too long on my server?
How do I get LOAD DATA INFILE to work on my server?
How do I make sure Search engines robots do not index Piwik server?
How do I fix the error 'Fatal error: Maximum function nesting level of '100' reached, aborting!'?
I get: PHP Fatal error Call to undefined function imagecreatefrompng()
How do I report a bug in Piwik?
What is Piwik Server Log Analytics?
When Should I use the Log Analytics Python Script?
Pros and Cons of Using Log files Instead of JavaScript Tracking
Can I import data Using Piwik Server Log Analytics and using the standard Piwik JS at the same time?
How do I reprocess all websites, all dates and all periods, after initial import of logs?
How do I replay the traffic to Piwik and ingest logs of piwik.php requests?
How do I import log files when my Piwik server is protected by HTTP authentication?
Does Piwik Mobile support SSL when SNI is in use?
Which devices are currently supported?
Are Kindle Fire devices supported?
I do not have access to Google Play Store, can I download the app directly?
The app does not seem to work.
The app crashes on start
How to add ‘Basic Auth’ protection to a Piwik installation?
Graphs in Piwik Mobile do not display characters in Chinese, Japanese, Russian, etc.
Why are there no graphs displayed on my device?
Why are there no “Visitor icons” displayed on my device?
What if I lose my phone?
How do I report a suggestion or a bug in the Mobile app?
How is Piwik Mobile 2 built?
In which direction will Piwik Mobile develop in the future?
Why am I getting an error "HTTP 414 Request-URI Too Long"?
