USE CASES
Leverage the Nexmo Platform to innovate your business communications
Voice Broadcast
Reach customers with marketing or other broadcast messages with outbound phone calls and optional IVR feedback.
How it worksPasswordless Authentication
Replace static passwords with single use codes sent over SMS, voice or push.
How it worksSimple IVR
Add a simple Interactive Voice Response (IVR) script to your existing applications.
How it worksMobile App Promotion
Invite website visitors to download your app by requesting a link to the app store via SMS.
How it worksCustomer Notification and Engagement
Alert customers via SMS and give them an opportunity to engage by replying or calling back.
How it worksPrivate Voice Communication
Connect users by phone without disclosing their phone numbers to improve privacy and avoid off-platform transactions.
How it worksTwo-Factor Authentication
Verify users by reaching their mobile device with SMS or voice codes.
How it worksSpam and Botnet Prevention
Block bots and bulk account creation with phone verification for new users.
How it worksSocial Invites
Enable your app to go viral by incorporating SMS invitations with links to the app store.
How it worksVoice-Based Critical Alerts
Enable worldwide delivery and receipt of critical alerts via phone calls.
How it worksPhone Number Validation
Validate customer phone numbers to ensure reachability and to distinguish mobile from landlines.
How it worksFraud Detection and Step-Up Verification
Detect possible fraud and trigger step-up authentication when needed
How it worksCustomer Service via Social Media
Provide customer service via Facebook, WeChat or the social network of your customers' choice.
How it worksBooking Management via Social Media
Book flights, lodging, or any ticket via social media, including managing entire customer journey.
How it worksLoyalty Management via Social Media
Foster customer loyalty using the social platforms that are important to your customers.
How it worksSMS Customer Support
Enable your mobile customers to open support tickets and engage via SMS.
How it works800 Number Replacement
Replace toll-free numbers with smart local numbers to reduce costs and improve service.
How it worksAdvertising Campaigns with Inbound Call Whisper
Use a call whisper to tell your call center agent which campaign the call concerns before they greet the caller.
How it worksTHE NEXMO EXPERIENCE
Quality, Support, Scalability