Lord & Taylor Review

Lord & Taylor (lordandtaylor.com) is an extremely popular department store which competes against brands like Macy's, Target and Sears. Compared to its peers, Lord & Taylor ranks as one of the top-performing brands in its category, with an overall ranking of #8 out of 97 total brands.

To review and rank Lord & Taylor, we spent approximately 80 hours reviewing the top 97 department stores based on 350 data points such as military discount policies, free shipping policies and customer service (see the full criteria list).

  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • Apple Pay: Does each store accept Apple Pay? Can I use Apple Pay at each store?
  • Authentic products: Does each store sell real and authentic products? Does they sell fakes?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Black Friday hours: What are each store's Black Friday hours? What time does each store open on Black Friday?
  • Price matching: Does each store have a price matching policy? Does each store price match? Who does they price match with?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • Sales: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Student discounts: Does each store offer student discounts? Does each store give discounts to students with a valid student ID or email?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Senior discounts: Does each store offer discounts to senior citizens? Does each store have a senior discount policy?
  • Birthday discounts: Does each store offer discounts or freebies on your birthday? Does each store give birthday discounts?
  • International shipping: Does each store ship internationally? Does each store ship to countries outside the US?
  • Loyalty programs: Does each store offer a loyalty program? Does each store have a loyalty or rewards program?
  • Affiliate programs: Does each store have an affiliate program? Has anyone used it? each store affiliate program? Does each store work with affiliates?
  • Competitor coupons: Does each store accept competitors' coupons? Can I use competitor coupons at each store?
  • Coupon stacking: Can you stack coupons at each store? What are their coupon stacking policies? What are each store's coupon stacking policies? Are you able to stack coupons at each store?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • PayPal: Does each store accept PayPal? Does each store take PayPal for payment?
  • Google Pay: Does each store accept Google Pay? Does each store take Google Pay as a payment option?
  • Mobile apps: Does each store offer a mobile app for iPhone, iPad, or Android? Does each store have an iPhone app or Android app? Does they have an iPad app?
  • Social media pages: Where can I find each store's Facebook, Instagram, Twitter and other social pages? List of each store's social media pages?
  • Debit & prepaid cards: Does each store accept debit cards, prepaid cards, or Visa gift cards? Does each store take debit cards? How about prepaid cards or Visa gift cards?
  • Promo codes: Does each store ever offer promo codes? Does each store's website support discount codes?
  • Customer reviews: each store reviews? What does people say on Yelp, Reddit, BBB, and Glassdoor? each store customer reviews? How is each store rated on BBB, Yelp, Glassdoor, or Reddit?
  • Affirm financing: Does each store accept Affirm financing? Does each store take Affirm as a financing option?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Bread financing: Does each store accept Bread financing? Does each store use Bread as a financing option?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • Contact information: How does I contact each store? How to contact each store?
  • Teacher discounts: Does each store offer discounts to teachers and educators? Does each store have a teacher or educator discount policy?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Black Friday ad: Where is each store's official Black Friday deals page this year? Where is each store's Black Friday Ads page?
  • Cyber Monday ad: Where is each store's Cyber Monday ad this year? Does each store have an official Cyber Monday page?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?
  • Amazon Pay: Does each store accept Amazon Pay? Can I use Amazon Pay at each store?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?

Lord & Taylor's strengths are:

Lord & Taylor's active discount codes (view all details):

Get 40% Off
PARTY
Get 30% Off
FRIENDS
Get 20% Off
MARCH
Get $25 Off
BONUS
Get 70% Off
190325
Get Code
APRIL

Lord & Taylor's active sales & deals:

  • Amazon is offering discounts on select Lord & Taylor items today.

Compare Lord & Taylor vs. top competitors (view all):

Lord & Taylor FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Pricing & Discount Policies

Customer Service Features

Financing Options

Website Features

Marketing Programs

Compare Lord & Taylor with Similar Brands

Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more

2019 department store top 10 rankings

Get Lord & Taylor
12 discount codes >
Rated 4.0 - 40 reviews
lordandtaylor.com

About Lord & Taylor

Lord & Taylor is a large company operating the e-commerce site lordandtaylor.com. Lord & Taylor sells its products and services in the department stores industry. Lord & Taylor is a less active brand when it comes to discounting and offering coupons. Lord & Taylor has good ratings among shoppers on Knoji, with 40 ratings and an average rating of 4.0 stars. Lord & Taylor scores very well compared to other brands in the department stores industry, providing 18 e-commerce features to better serve its customers.

Lord & Taylor's Features Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Lord & Taylor offers free shipping on all qualifying orders. Get free delivery on your order from Lord & Taylor, program exclusions apply. See details on their free shipping policy page. Lordandtaylor.com free shipping >>
Free Returns & Exchanges:
Yes
Lord & Taylor offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Lord & Taylor returns & exchanges policies >>
International Shipping:
Yes
Lord & Taylor offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Lord & Taylor international shipping policies >>
Payment Options
Debit & Prepaid Cards:
Yes
Lord & Taylor accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Lord & Taylor debit & prepaid card support >>
PayPal:
Yes
Lord & Taylor accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Lord & Taylor PayPal support >>
Apple Pay:
Maybe
It appears that Lord & Taylor may not accept Apple Pay currently. Lord & Taylor Apple Pay support >>
Amazon Pay:
No
It appears that Lord & Taylor may not accept Amazon Pay currently. Lord & Taylor Amazon Pay >>
Google Pay:
Maybe
It appears that Lord & Taylor may not accept Google Pay currently. Lord & Taylor Google Pay support >>
Pricing & Discount Policies
Promo Codes:
Yes
Lord & Taylor supports a promo code box on their website. Check the Lord & Taylor promo codes page for the latest coupon codes from Lord & Taylor. Lordandtaylor.com promo code support >>
Sales:
Yes
Lord & Taylor runs a clearance and promotions page on their website. Check the official Lord & Taylor sales page for the latest discounted prices and sales directly from Lord & Taylor Lord & Taylor availability of sales and promotions >>
Black Friday Ad:
Yes
Lord & Taylor offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Lordandtaylor.com Black Friday ad >>
Cyber Monday Ad:
Maybe
Military Discounts:
Yes
Lord & Taylor offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for Lord & Taylor on their military discounts page. Lordandtaylor.com military discount policies >>
Official Coupons Page:
Maybe
It appears that Lord & Taylor may not offer official coupons page currently. Lord & Taylor official coupons page >>
Student Discounts:
Maybe
It appears that Lord & Taylor may not offer student discounts currently. Lord & Taylor student discounts >>
Price Matching:
Yes
Lord & Taylor has a price matching and price adjustment policy. Get discounted pricing from Lord & Taylor if you find a lower price on another website. See program details on their official price matching page. Lord & Taylor price matching policies >>
Senior Discounts:
Yes
Lord & Taylor offers special pricing and coupons for senior citizens. Get freebies, special coupons, and save up to 30% on purchases for seniors at lordandtaylor.com. See program details on their senior discounts page. Lord & Taylor senior discount policies >>
Birthday Discounts:
Maybe
It appears that Lord & Taylor may not offer birthday discounts currently. Lord & Taylor birthday discounts >>
Competitor Coupons:
Maybe
It appears that Lord & Taylor may not accept competitor coupons currently. Lord & Taylor competitor coupons >>
AARP Discounts:
No
Coupon Stacking:
Maybe
Black Friday Hours:
Maybe
It appears that Lord & Taylor may not offer Black Friday hours currently. Lordandtaylor.com Black Friday hours >>
Customer Service Features
Contact Information:
Yes
Lord & Taylor offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Lord & Taylor contact information availability >>
Money-back Guarantee:
Yes
Lord & Taylor offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Lordandtaylor.com money-back guarantee policy >>
Gift Cards:
Yes
Lord & Taylor offers gift cards and discounted gift cards during special promotional events. Find gift cards for Lord & Taylor. with their gift card program. See policies and program details on their gift cards page. Lordandtaylor.com gift cards >>
Loyalty Programs:
Yes
Lord & Taylor offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Lordandtaylor.com loyalty programs >>
Social Media Pages:
Maybe
It appears that Lord & Taylor may not offer social media pages currently. Lordandtaylor.com social media pages >>
Customer Reviews:
Maybe
It appears that Lord & Taylor may not offer customer reviews currently. Lordandtaylor.com customer reviews >>
Financing Options
Affirm Financing:
Maybe
It appears that Lord & Taylor may not accept Affirm financing currently. Lord & Taylor Affirm financing >>
Afterpay Financing:
Maybe
QuadPay Financing:
No
Sezzle Financing:
No
Klarna Financing:
Maybe
It appears that Lord & Taylor may not accept Klarna financing currently. Lord & Taylor Klarna financing >>
Bread Financing:
Maybe
It appears that Lord & Taylor may not accept Bread financing currently. Lordandtaylor.com Bread financing >>
Website Features
Website Security & Privacy:
Yes
Lord & Taylor offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Lord & Taylor website security & privacy >>
Mobile Apps:
Maybe
It appears that Lord & Taylor may not offer mobile apps currently. Lordandtaylor.com mobile apps >>
Marketing Programs
Affiliate Programs:
Yes
Lord & Taylor offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Lord & Taylor affiliate programs >>
View all features

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