FARFETCH REVIEWS
Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.
Farfetch scored 4.7 / 5 based on 17236 Reviews
Based on the reviews from the last 2 months
Today
Ordered From: Browns
Reviewed by: FL
Review
Very fast delivery and orders perfectly packed.
Today
Ordered From: Gigi Tropea
Reviewed by: Bin Sun
Review
No reviews submitted
Today
Ordered From: TwentyOne St. Johns Wood
Reviewed by: FL
Review
Very fast delivery and orders perfectly packed.
Today
Ordered From: Tessabit
Reviewed by: Valencia Chang
Review
No reviews submitted
Today
Ordered From: Gore
Reviewed by: Colette
Review
The top is lovely, but unfortunately it is too big.
Today
Ordered From: Lindner Fashion
Reviewed by: Anna Lewington
Review
Excellent and very polite service from Farfetch staff. Thank you.
Today
Ordered From: Boutique Mantovani
Reviewed by: Colette
Review
No reviews submitted
Today
Ordered From: Stefania Mode
Reviewed by: Alaa AlAradi
Review
No reviews submitted
Today
Ordered From: Boutique
Reviewed by: elizabeth martens
Review
No reviews submitted
Today
Ordered From: Actuel B
Reviewed by: Didier
Review
Frais de livraison trop élevé.
Farfetch Customer Promise
At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember
Fast shipping
We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.
Fast response
We will answer your query within 1 business day
Free returns
We will collect your return free of charge and deliver it back to the boutique
Listen and resolve
We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way
Safe & secure shopping
Need help?
If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:
+1 (213) 550-3798
Click here to send us an email
Or you might find the answer to your question on our Frequently Asked Questions page.