GFACE Account Required To raise a support ticket you need to login with your GFACE account. Don’t have one? Signup on GFACE.com
RSS Feed
Latest Updates
Dec
12
Item delivery delayed
Posted by Frank . on 12/12/16 16:09

Dear players,

 

some of you have been contacting us regarding the delivery of items you redeemed from the Warface xmas calendar or other promotional events.

 

Please note that the delivery of any item redeemed via the launcher or website can take up to 36 hours, and that Customer Support is not able to speed up the delivery process.

 

We apologize for any inconveniences caused.


Read more »



Nov
25
Auction House - Items removed from listing
Posted by Frank . on 25/11/16 15:33

Due to the recent issues with the auction house, we have limited the number of items that are allowed to be sold on the auction house for the time being until we can be sure these issues will not reappear.

 

These items are currently temporary disabled and CAN NOT be sold:

 

Assault Rifles / Machine Guns:

·         FY-47

·         LMG3

 

Shotguns

·         FAS-12

·         Richmond 870 RIS

 

Submachine Guns

·         GU7

 

Sniper Rifles

·         SVK Jungle

·         TWM

·         RBA SR58 SPR

 

Pistols

·         Q-92

·         STCC

·         S18G

·         Shark-443

 

Melee Weapons

·         Classic Soviet Knife

·         Black Hawk

·         Cleaver

·         Kukri Machete

·         ICE-AXE

·         Jagdkommando

 

Weapon Skins

·         Python Anubis Skin

·         VIPER Anubis Skin

·         SMG-19 Wisent Anubis Skin

·         FY-103 Anubis Skin

·         Everest Anubis Skin

 

We will let you know once those items can be sold again, until then we ask for your patience.


Read more »



Nov
15
THE CLIMB - low framerate and stuttering
Posted by Henry S. on 15/11/16 14:36

We have received reports that some players experiencing performance issues since the patch 1.2 update.

This is due to the latest Oculus runtime that forces ASW (Asynchronous SpaceWarp).

What happens is that now every time Oculus detects that there is any drop below 90 FPS (eg 89.9 FPS) it slows down to 45 FPS and interpolates.

The issue is not caused by the patch 1.2 update!

Crytek is in contact with Oculus regarding this issue!


Read more »



Nov
3
Fake Warface pages offering free Kredits
Posted by Mickael . on 03/11/16 14:52

WARNING

The following phishing pages are currently online. Their purpose is to steal your account login credentials!

Known Warface phishing pages are:

wf-vips.ml

wf-action.esy.es

warface-pin-kod.ru

warface-sale.ml

wf-gift.cf

steam-warface.tk

warface-luckyshot.tk

warfacebonus.cf

wf-open.ml

wf-gift.pw

go4wf.tk

wf-zona.cf

warface-christmas.tk

 

As soon you log in, you give away your account credentials. Crytek will close all compromised accounts permanently !

 

Warface is financed through the sale of Kredits ONLY!

Why would we (Crytek) offer free Kredits then ?

Well, we don't! We do not offer free Kredits! There are no such things as free Kredits!

 

If you get offered free Kredits - don't believe it. The only official site is https://www.warface.com

 

If you are concerned about the security of your account, please RESET YOUR PASSWORD


Read more »



Oct
27
Warface Halloween Pack on Steam - PLEASE READ !
Posted by Henry S. on 27/10/16 14:46

Warface Halloween Pack / DLC

The new and time limited Warface Halloween DLC offer is available here

 

Important:

  • It’s a time limited offer = only available during HALLOWEEN !

  • That DLC is only given to the 1st realm the player visit after purchasing it.

  • Only ONE of this DLC can be purchased per player.

  • Once the DLC has been assigned to one Realm-Profile, it can't get changed or moved to another Realm!

    Example:
    • You have profiles setup on NA, EU and TR.
    • You purchase this Halloween DLC
    • You visit your NA profile first (to play on the NA realm)
    • Now you won't be able to use this DLC on your EU or TR profile

 

There can be a small delay between purchasing the DLC and seeing the items in your Inventory!

Make sure your Steam account is bound to your correct GFACE/Warface account!


Read more »