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General
Getting Started
- How can I get a User Name and password?
- Why do you use bitcoin?
- How can I get bitcoin?
- What is the conversion rate? How much is 1 btc worth?
- What is Bitcoin?
- What is Betcoin?
- How can I play once I get my bitcoin / litecoin?
- How can I get bitcoin?
- What web, mobile and desktop versions do you offer?
- How can I setup 2 Factor Authentication (2FA) on my Betcoin.ag account?
- I am not getting the email to verify my current IP address.
Deposits & Withdrawals
- Why was my withdrawal canceled?
- How long do withdrawals take to be received by me?
- How can I withdraw my bitcoin & litecoin?
- How can I deposit and play once I get my bitcoin?
- What is the conversion rate for litecoin?
- Why is my withdrawal taking so long?
- What are the minimum and maximum deposit and withdrawal amounts?
- Withdrawal Policy
- Why don't you accept Peercoin, Dogecoin, ____coin?
- Why hasn't my deposit been credited to my account?
- Pending, Confirmed & Complete Deposit Status
- Why does my deposit say UNCONFIRMED after 2 days?
- What is the minimum deposit for litecoin?
Casino
Poker
Getting Started
- Do you have disconnection protection?
- What are the poker room rules?
- How can I play poker on my Mac or without downloading the poker client?
- How do I start playing poker?
- Can I play without downloading the Software?
- What freerolls and bonuses do you currently offer?
- I clicked the link to validate my email and have not received the validation email.
- What is the difference between my username and nickname?
- Freerolls on Demand
- How can I change to a four color deck?
- I recently won chips in a freeroll and when I play ring games it says I don't have real money.
- Why am I being charged more when I play in tournaments?
- Why do I have two different usernames?
- Betcoin Poker Terms of Service
- Betcoin Poker Disconnection Policy
- Privacy Policy
- Why am I being asked for my nickname again?
- Solution to Windows 10 and Poker Client
- How to Upgrade Betcoin for Windows 10?
- Everytime I attempt to open the poker client, another browser opens with this URL in it...? res://ieframe.dll/http_ 400_webOC.htm# Can anyone help me out to get it to stop doing that?
Tournaments
- What are your tournament rules?
- What does the bc_ mean in front of my name on the poker tables?
- I won a ticket to a tournament, how do I use it?
- How does the exchange rate work with buying into WPN tournaments which are in dollars (USD)?
- How does it work when I buyin to WPN tourneys?
- Jackpot Poker
- Satellite and Ticket Sytem Explained
Sportsbook
Dice
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