SysAid

@sysaid

SysAid is an all-in-one IT service management tool that integrates all essentials directly into ONE service desk and asset management platform.

Регистриран през май 2009 г.

Потребителят @sysaid е блокиран

Наистина ли искаш да видиш тези туитове? Това няма да разблокира @sysaid.

  1. преди 15 минути

    Do you have a poor understanding of the difference between incidents + problems? This might help.

  2. преди 2 часа

    When it comes to reporting the important thing is to ensure you include info that your stakeholders need.

  3. преди 3 часа

    "A great proactively communicates with their users to help keep them informed" –

  4. преди 4 часа

    Do you even know how your users actually feel about the services you deliver?

  5. преди 4 часа

    You may know and understand your SLAs, but what about your customers?

  6. преди 5 часа

    When you tear up everything up + tell ppl to start working differently, you’re bound to stir up opposition.

  7. преди 6 часа

    The largest of companies need to have formalized teams , but what about smaller teams?

  8. преди 7 часа

    Top tip from : Ensure that each + every one of your KPIs can be measured.

  9. преди 19 часа

    In unexpected circumstances a good will need to break the rules.

  10. преди 20 часа

    "You need to pay attention to the business impact of whatever it is you're working on" –

  11. преди 21 часа

    The ’s fundamental responsibilities don’t end when you put the phone down after a call.

  12. преди 22 часа

    Don't forget: a conversation is worth a thousand statistics.

  13. преди 22 часа

    In this blog we explain how to get the most out of limited resource.

  14. преди 22 часа

    If you want to know what isn’t working properly + how to fix it, ask the people doing the job.

  15. преди 23 часа

    Tip to better meet customer expectations: Understand what people expect

  16. преди 24 часа

    Here are some examples of KPIs a could use to indicate whether they're achieving the objectives.

  17. преди 24 часа

    "While the roles are different between the incident + problem teams, it doesn’t mean the people have to be."

  18. 9.02

    3 tips for building a ecosystem that keeps your end users satisfied.

  19. 9.02

    Have you considered gamifying your metrics to help motivate your team to hit their KPIs?

  20. 9.02

    Do you know what the role of the ECAB is when it comes to change management? explains.

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