Issue 4299  has been merged into this issue.

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I think the number of reviews is an extremely important part of the data for a place. Especially since the average rating is not computed until the place receives 6-10 reviews. Please implement this ASAP!

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My company often gets clients who ask for a full Google review feed on their websites. Can you please implement such parameters or pagination through which I can access full Google Place API's reviews. 

 Issue 5650  has been merged into this issue.

Just a heads up, it seems there is an undocumented property "user_ratings_total". It seems to be there at least on the js library when calling getDetails()

Here's where I found that:
http://stackoverflow.com/questions/22475962/google-places-api-number-of-ratings 

It seems the user_ratings_total has been removed from the places details. Wondering if this would be added back into the place details or if there is another way to access this information.

Looks like user_ratings_total was removed on purpose. It was definitely a useful field. Would be great to see it added back in some form.

https://code.google.com/p/gmaps-api-issues/issues/detail?id=9824

Another vote to bring back user_ratings_total. 

I would also like to retrieve the total number of reviews. Basically I would like the undocumented "user_ratings_total" result key to be formalized and guaranteed to be returned.

Thanks.

user_ratings_total was a very useful piece of information. Without it, the average rating loses its context. I really hope it'll be re-introduced in some form.

Two major update in json less than 6 month and need to rebuilt code twice... Don't know why to delete user_ratings_total...+1 to re-introduce user_ratings_total... waiting I start to build my own verified review system like AFNOR NF Z74-501... need stability for my customers Thx Norman for this post (origin : https://code.google.com/p/gmaps-api-issues/issues/detail?id=9824)

+1 for reinstating user_ratings_total for all the reasons cited

user_ratings_total was a very useful piece of information. Without it, the average rating loses its context. I really hope it'll be re-introduced in some form.

please, add user_ratings_total back.

Please add user_ratings_total back to the API.

user_ratings_total is a very important field for users to determine if the rating is meaningful or not.

For instance - if provided two restaurants, one rated 4.7 by 2 people and another rated 4.6 by 200 people, which one will you want to give a try? Removing the user_ratings_total, two restaurants 4.7 vs 4.6, which one will you want to give a try then?

Without user_ratings_total, the rating itself simply loses its context. There no base that users can judge if the ratings is trustworthy at all.

So, please seriously consider adding the field back.

 Issue 9853  has been merged into this issue.

Another vote to bring back user_ratings_total. thank you

Another vote to bring back user_ratings_total. thank you

1 vote to bring it back

This has my vote.

Reinstate user_ratings_total, this totally has my vote

Gentlemen, seriously, please bring back user_ratings_total, my clients became unhappy, when it stopped working out of the blue recently

Google is curiously silent

Another vote to bring back user_ratings_total. thank you

Please reinstate user_ratings_total field. 

Another vote to bring back user_ratings_total. thank you

Another vote to bring back user_ratings_total. thank you

please bring user_ratings_total back

+1 to bring this back. Including this seems like a logical and necessary choice, as the rating data without the total review count data is essentially without value.

Since we can't get all reviews, at least we can have user_ratings_total. Thanks

Another vote to bring back user_ratings_total. thank you

Another vote to add back the user_ratings_total attribute to the API.

Please add back the user_ratings_total attribute to the API.

Please add user_ratings_total back

Removing this field broke our application Google feed for the 2nd time, thanks Google. We used to get rating and total review count from Google+ pages for businesses. Google removed that, which broke our feed from Google. We switched to using the Google Places API, and user_ratings_total. Then Google removes that as well, again breaking the feed from Google. We pull from 4 other sites, and never have this kind of feed breakage due to some change on their end.

Just as others, yet another vote to bring back user_ratings_total. Really does not make sense why Google would remove this and obscure the amount of reviews from third parties.

please bring back USER_RATINGS_TOTAL

Please add user_ratings_total back

The lack of user_ratings_total is crucially affecting the experience of our users since the field has been removed and no user add their places anymore as the total rating is not visible. Could someone confirm if this will be restored and if not what can we do on the API level to get such a number?

Another voice to add the user_ratings_total

Not sure why the user_ratings_total was removed, and would like to add it back

It doesn't seem like Google cares about this, sorry guys/gals.

I can't believe that this information is not available... wow google...

this is a must number for API

Bring back user_ratings_total!

really need this number for my academic research, please bring back user_ratings_total, t hank you.

+1 user_ratings_total
I don't get what the holdup is.
Google, please add review count, Yelp has one but I rather use Google Places API
https://www.yelp.com/developers/documentation/v2/search_api

Any verbal response from Google team member would be greatly appreciated on adding this feature

Anyone have a phone number to call on this? I don't understand why there are so many requests and no action on adding these back to API data. 

Did anyone call in and ask what the status is on it?

Thank you,
Alex

Call Google funny... They clearly do not seem to care. They removed it for a reason, not on accident. It seems to be missing from search as well. It only shows on maps now. I am sure Google is aware, and they seem to really not care. It seems they removed it as it was starting to be used and becoming known. Less than 6 months between comment about the undocumented property, to when it was removed.

we really need it, bring it back please.

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Is there any info on _why_ this figure isn't being included? Seems harmless but very useful - I'm certainly in need of it!

This info is very important. Please implement again.

this should be a must. We need it.

this is extremely required. Please can this be implemented asap.

This issue opened for more than 5 years while other new ones already accepted so correct me if I'm wrong but it looks like that it's not going to be changed.

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Kinda silly that this wasn't included in the API. Please add it.

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Please add this feature!

+1 for adding in user_ratings_total

+1 for adding in user_ratings_total, Please bring back user_ratings_total!

Please re-add this ASAP!!!!

Couldn't agree more that the number of reviews is highly important in validating the weight of the overall rating. If I see a five-star overall and can't see the number of reviews behind it, I won't bother trusting it. Too bad for all the businesses who chose Google as their platform for collecting reviews.

Yes, +1 for re-adding ['result']['user_ratings_total']

Another +1 me too vote to bring back user_ratings_total

Another vote to bring back user_ratings_total please.

Another vote here.

Another vote here. Thanks.

Fix it , I will be happy !

Another vote here

Another vote here as well.

The lack of google team input on this issue (for/against/context/whatever) is frustrating considering that it's been asked for since 2012

Another vote here.

The total number of reviews seems like a no-brainer.  Is there a reason it isn't currently included?

Another vote, I need this information to establish the precision of the rating!

Another vote. Please. 

Yes, Google your users and customers need the number of reviews. 

Another vote. Thank you.

Another vote. Please provide this valuable info for your customers. 

Another vote here

I do not think Google will ever bring this back. They are seeming to go a different direction. I cannot wait for Google to get their act together. I do not believe Google even cares. No matter how many voice bring it back, its gone and they do not care.

What should we do? Not rely on Google, but come up with other means as I did some time ago. Use your API Key to get a Google Map for a given location. Then use REGEX to scrape the page for the reviews. I have been doing this for a few months and its working fine. Till they change the format, and I will update my regex.

Here is my code in Java you can use similar REGEX in any language.

// Get the starts reviews
stars = Pattern.compile("\"],[0-9.]+,\"").matcher(line);
reviews = Pattern.compile("\"[0-9,.k]+ reviews\"").matcher(line);

// Filter out anything but numbers, decimal, k for thousands.
stars.group().replaceAll("[^0-9.]+","");
reviews.group().replaceAll("[^0-9.,k]+","");

Happy Friday! Thanks allot Google!!!!!

The world needs this feature. Are you listening Google?

Another vote here. Thanks.

please add the total number of votes back in as it is an essential information to present it to the users when we are showing Google rating. 

please bring it back. :)

please add this parameter back into the response