Showing posts with label users. Show all posts
Showing posts with label users. Show all posts

16 April 2015

Drive app installs through App Indexing

Posted by Lawrence Chang, Product Manager

You’ve invested time and effort into making your app an awesome experience, and we want to help people find the great content you’ve created. App Indexing has already been helping people engage with your Android app after they’ve installed it — we now have 30 billion links within apps indexed. Starting this week, people searching on Google can also discover your app if they haven’t installed it yet. If you’ve implemented App Indexing, when indexed content from your app is relevant to a search done on Google on Android devices, people may start to see app install buttons for your app in search results. Tapping these buttons will take them to the Google Play store where they can install your app, then continue straight on to the right content within it.

App installs through app indexing

With the addition of these install links, we are starting to use App Indexing as a ranking signal for all users on Android, regardless of whether they have your app installed or not. We hope that Search will now help you acquire new users, as well as re-engage your existing ones. To get started, visit g.co/AppIndexing and to learn more about the other ways you can integrate with Google Search, visit g.co/DeveloperSearch.

11 November 2013

Google Play App Translation Service

Posted by Ellie Powers, Google Play team

Today we are happy to announce that the App Translation Service, previewed in May at Google I/O, is now available to all developers. Every day, more than 1.5 million new Android phones and tablets around the world are turned on for the first time. Each newly activated Android device is an opportunity for you as a developer to gain a new user, but frequently, that user speaks a different language from you.

To help developers reach users in other languages, we launched the App Translation Service, which allows developers to purchase professional app translations through the Google Play Developer Console. This is part of a toolbox of localization features you can (and should!) take advantage of as you distribute your app around the world through Google Play.

We were happy to see that many developers expressed interest in the App Translation Service pilot program, and it has been well received by those who have participated so far, with many repeat customers.

Here are several examples from developers who participated in the App Translation Service pilot program: the developers of Zombie Ragdoll used this tool to launch their new game simultaneously in 20 languages in August 2013. When they combined app translation with local marketing campaigns, they found that 80% of their installs came from non-English-language users. Dating app SayHi Chat expanded into 13 additional languages using the App Translation Service. They saw 120% install growth in localized markets and improved user reviews of the professionally translated UI. The developer of card game G4A Indian Rummy found that the App Translation Service was easier to use than their previous translation methods, and saw a 300% increase with user engagement in localized apps. You can read more about these developers’ experiences with the App Translation Service in Developer Stories: Localization in Google Play.

To use the App Translation Service, you’ll want to first read the localization checklist. You’ll need to get your APK ready for translation, and select the languages to target for translation. If you’re unsure about which languages to select, Google Play can help you identify opportunities. First, review the Statistics section in the Developer Console to see where your app has users already. Does your app have a lot of installs in a certain country where you haven’t localized to their language? Are apps like yours popular in a country where your app isn’t available yet? Next, go to the Optimization Tips section in the Developer Console to make sure your APK, store listing, and graphics are consistently translated.

You’ll find the App Translation Service in the Developer Console at the bottom of the APK section — you can start a new translation or manage an existing translation here. You’ll be able to upload your app’s file of string resources, select the languages you want to translate into, select a professional translation vendor, and place your order. Pro tip: you can put your store listing text into the file you upload to the App Translation Service. You’ll be able to communicate with your translator to be sure you get a great result, and download your translated string files. After you do some localization testing, you’ll be ready to publish your newly translated app update on Google Play — with localized store listing text and graphics. Be sure to check back to see the results on your user base, and track the results of marketing campaigns in your new languages using Google Analytics integration.

Good luck! Bonne chance ! ご幸運を祈ります! 행운을 빌어요 ¡Buena suerte! Удачи! Boa Sorte!

13 May 2013

All Google Play Developers Can Now Reply to User Reviews

Posted by Ellie Powers, Google Play team

There are a lot of great things a developer can do to promote their app, but the best way for your app to take off is when a really happy user tells their friend about your app, who tells their friend, who tells someone else — you get the picture.

That’s why it’s always been a priority for us to strengthen that conversation between developers and their users. Google Play is now connected with Google+, and by associating reviews with an identity, the quality of reviews has increased tremendously (in addition to letting users find reviews they trust).

We’re happy to announce today that all developers on Google Play can now reply to user reviews. You can reply to user reviews in the Google Play Developer Console, and your replies are shown publicly below the corresponding user review on Google Play. Users receive an email notification when you reply and can either reply to you directly by email, or update their review if they choose to do so -- though keep in mind that users are not obligated to update their reviews. You can also update your reply at any time.

Developers who have been using this feature have told us that the following best practices are most effective in improving their apps and building strong relationships with their users:

  • Check reviews frequently, and involve people from all parts of your organization
  • Identify and prioritize bugs based on user impact
  • Let users know when their problems are resolved
  • Reply constructively to both negative and positive reviews
  • Refer users to documentation or other support channels
  • Get ideas about new improvements or features
  • Thank the users who are your biggest advocates

Before replying to user reviews, it is important to review the posting guidelines to be sure that you are using this feature in compliance with Google Play’s policies at all times. The reply to each user’s review will be public, so prospective users will see if you provide consistently high quality customer support. Read the posting guidelines, and start connecting with users today.

Conversations are meant to be two-sided, and facilitating discussion between developers and users will ultimately yield better apps, to the benefit of everyone.

05 October 2011

Google Play Featured-Image Guidelines

By Natascha Bock, a Product Marketing Manager on the Google Play team

If your app is selected for featuring on Google Play,our editorial team uses your 1024 x 500 “Featured Image” to promote the app on tablets, phones, and the Web. The image can be used on the home page on all versions of Google Play (Web, tablet and phone), on your product page in the Web and tablet versions, and on current and future top-level Google Play pages on phones.

Creating a Featured Image that will do a great job of highlighting your app requires special design consideration, and localizing your featured image for your key markets is highly recommended.

Not Really Optional

While many promotional assets are listed as “optional” for publishing in Google Play, we strongly recommend treating them as required. To start with, a Featured Image is required if your app is to be featured anywhere within Google Play. They’re a good idea anyhow; they enhance your product page, making your game or app more attractive to end-users (and more likely to be considered for featuring by our editorial team).

There’s nothing optional about the size, either; it has to be 1024 x 500 pixels.

Do’s and Dont’s

Your graphic is not an ad, it’s a teaser. It’s a place for bold, creative promotional images.

Vivid background colors work best. Black and white are problems because those are the backgrounds used by the mobile-device and Web versions of Google Play.

Limit Text to your app name and maybe a few additional descriptive words. Anything else will be unreadable on phones, anyhow.

Do: Make the graphic fun
and enticing./td>
Don't: Create a text-heavy
advertising-style graphic.
Do: Use colors that stand out on
black or white backgrounds.
Don't: Let the graphic fade into
the background.
Do: Promote your brand prominently. Don't: Overload the graphic with details.
Do: Localize your image as needed
for different languages.

Scaling

Your image has to be designed to scale; it will need to look good both in a full-size Web browser and on a little handset. You can rely on the aspect ratio being constant, but not the size. Here’s a tip: Try resizing your image down to 1 inch in width. If it still looks good and conveys your brand message, you have a winner.

On the Web:


On a tablet:


On a big phone:


On a small phone:

More Dont’s

  • Device imagery is tempting, but becomes dated fast, and may be inappropriate if your user’s device looks entirely different.

  • In-app screenshots are inappropriate because your product page already includes a place for these.

  • Just using your app icon is a failure of imagination. You have more room; put it to good use!

Consider the Context

Given the size of the form factor, the phone is the most challenging channel for your image. At right we have both the “good” and “bad” sample images in that context:

Localize your Featured Image, videos, and other promotional assets

Android's user base is global. To help you reach all of these users effectively, Google Play lets you provide a separate featured image for each language that you support, as well as separate screenshots and promotional videos. You can add your localized images and videos in the Developer Console.

Localizing your featured image is highly recommended as a powerful way to get your message across to users around the world. It goes hand-in-hand with localizing your app's description and other details and it's built-in string resources.

Don’t Forget

A 1024 x 500 Featured Image is required for feature placement consideration. Don't miss out on the opportunity!