Cisco Support via Mobile
Latest News
2016 Mobile Spotlight Awards
- 5/2016: Congrats Francesco Molino on winning the May Mobile Spotlight Award
- 4/2016: Congrats Suresh Hudda on winning the April Mobile Spotlight Award
- 3/2016: Congrats Nadev on winning the March Mobile Spotlight Award
- 2/2016: Congrats Peter Koltl on winning the February Mobile Spotlight Award
- 1/2016: Congrats Marcelo Almeida De Morais on winning the January Mobile Spotlight Award
CTS Mobile Application v3.16 Released
On September 6th, we released new versions of the Cisco Technical Support mobile application for iOS and Android clients. Among the enhancements include:
- Simplified mobile push notification flow - once a push notification is tapped, you no longer have to confirm whether or not you want to open the app (reduced steps)
- Added the VCS Service Checker tool which can help identify Jabber login issues, inbound call failures, phone registration failing and XMPP federation. The tool consists of checking if the services (SIP, H323, XMPP, collab-edge) are available in your network.
Our next release targeting early October will include several enhancements including a new section dedicated to Cisco Validated Designs.
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Announcements
Actions
Overall leaderboard for all contributions in all communities across mobile devices
| Rank | Username | Points |
|---|---|---|
| 1 |
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40 |
| 2 |
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30 |
| 3 |
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28 |
| 4 |
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20 |
| 5 |
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10 |
Tech Support Mobile App
Download the Cisco Technical Support mobile application from the app store on your mobile device
- View, update, and create Support Cases and RMAs
- Access product support documentation, downloads and community content
- Research software bugs fixes
- Scan serial number barcodes to view support coverage information
- Add contract expiration reminders to your calendar
Popular Discussions
Jabber 10.5.1 for Android won't connect to phone services
Last Reply October 30, 2014
Cisco Jabber for Windows Phone
Last Reply October 21, 2014
iPad App - can't edit comments
Last Reply July 16, 2012
Ask the Expert:Using The Cisco Technical Support Mobile App to Resolve Your Technical Issues
Last Reply February 19, 2013
Mobile App Challenge 5/20/2013 - 5/31/2013
Last Reply July 17, 2013
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Popular Documents
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iPad App for Cisco Support Community : Now Available
Last Reply April 20, 2012
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March 2011 iPhone Weekly Challenge
Last Reply June 9, 2011
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Version History for iOS (iPhone/iPad)
Last Reply October 19, 2016
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Mobile User Spotlight Awards
Last Reply March 4, 2014
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Version History for Android
Last Reply October 19, 2016
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