Time for Google to have consumer-facing customer service
It's nearly impossible to contact Google for help. No direct email. No phone support. Not even chat. You're basically on your own.
Inside Walt Mossberg's office: Seven products that changed everything
Including the first computer he ever owned.
Qualcomm's Paul Jacobs joins Dropbox board
The file-sharing company has faced declining valuation amid a fast-changing market and needs help navigating the tougher times.
Amex Marketing Executive Tops Twitter CMO List
Leslie Berland is well regarded in Silicon Valley for her tech effort at card giant Amex.
Yahoo to Hold Consumer Product Event in NYC This Week
According to sources, Yahoo is holding an event in New York midweek to unveil a new consumer product (the Re/code invite is apparently lost in the mail!). While it’s not clear what that product might be, sources said it was mobile in focus. That...
If You've Been Waiting for Apple's iOS 9 Software You Will Read This
Apple releases a consumer beta of the upcoming iOS 9 software for iPhone and iPad.
Whipclip Raises $40 Million in Bid to Dominate Legal Video Clipping
The Los Angeles-based company has about 25 content partners.
Spark Capital Expands SF Presence, Adding Former Twitter Exec Kevin Thau as GP
Every time a fund is raised, a VC gets his wings.
Five Things You Didn't Know You Needed to Know About CES
No, the Adult Entertainment Expo no longer overlaps with the International CES.
Demand Founder Raises $20 Million at a $100 Million Valuation for Legal TV-Clipping Startup Whipclip
The inspiration for the service? The epic rant by the Seattle Seahawks' Richard Sherman.
Stripe Hires Top Google Ops Exec Claire Johnson to Lead Business Operations
A big hire for a small company.
To Delete, or Not to Delete? If Only We Could.
Deleting Web and mobile app accounts can be comically difficult. This needs to change.
Dropbox Loses High-Profile Design Head Soleio
The one-named exec posted his plans on Facebook, for which he designed the "Like" button.
Confirmed: Yahoo to Buy Mobile Analytics and Ad Platform Flurry
Another mobile buy by the Silicon Valley Internet giant, in an attempt to stay relevant.
Time to Monetize Messenger? PayPal's President David Marcus Jumps to Facebook to Run Messaging Unit.
This signals a potentially big shift in payments strategy.
Venrock's Marissa Campise Is New SoftBank Capital Partner
A high-profile add to a high-profile firm.
Cloud-tastic: Microsoft Handily Beats Street Earnings Estimates in Q3
Silver lining for new CEO Satya Nadella.
Former Yahoo Exec Chandrasekaran Joins India's Bharti Airtel
Anand Chandrasekaran, the exec who just left Yahoo after he did its recent deal with Yelp, is joining Bharti Airtel as chief product officer. The well-regarded techie will join the India telecom giant to “lead product conceptualization, design and...
Nest Issues Consumer Safety Notice, Halts Sales of Smoke Alarm
Company notices the alarm can be turned off inadvertently.
TiVo’s Longtime VP of Consumer Sales Heads to Dropcam
Fourteen-year TiVo sales executive Doug Bieter has left the company for a role as vice president of sales at San Francisco startup Dropcam. Bieter was the DVR-maker’s vice president of consumer sales and marketing, having started at San Jose-based...
Next-Gen Cable Provider Layer3 TV Raises $21 Million in Funding
The Boston-based startup calls itself a "next generation cable provider."
Founders Fund Raises $1 Billion in Fifth Fund
The Founders Fund said it had closed its fifth venture capital fund of $1 billion. The new fund will be led by partners Ken Howery, Luke Nosek, Brian Singerman, Peter Thiel, Lauren Gross, Geoff Lewis and Scott Nolan. The firm said it will be...
You Are Being Crushed by Data and Losing the Consumer
Market to me -- not to those like me -- and deliver it at the time and place that best suits me. If you don't, you'll lose me, because someone else will deliver.
Surface, Xbox Charts and Other Numbers From Microsoft's Q2
You want some financial charts and such? Bokay!
