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Every company has data that it must keep secure — whether that data is about confidential innovations, strategic plans or sensitive HR issues — keeping all of your data safe from inadvertent or purposeful leaks needs to be simple, quick and reliable. Google for Work already helps admins manage information security with tools such as encryption, sharing controls, mobile device management and two-factor authentication. However, sometimes user actions compromise the best of all of these controls; for example, a user might hit “Reply all” when meaning to send a private message with sensitive content.

Starting today, if you’re a Google Apps Unlimited customer, Data Loss Prevention (DLP) for Gmail will add another layer of protection to prevent sensitive information from being revealed to those who shouldn’t have it.

How Gmail DLP works

Organizations may have a policy that the Sales department shouldn’t share customer credit card information with vendors. And to keep information safe, admins can easily set up a DLP policy by selecting “Credit Card Numbers” from a library of predefined content detectors. Gmail DLP will automatically check all outgoing emails from the Sales department and take action based on what the admin has specified: either quarantine the email for review, tell users to modify the information or block the email from being sent and notify the sender. These checks don’t just apply to email text, but also to content inside common attachment types ― such as documents, presentations and spreadsheets. And admins can also create custom rules with keywords and regular expressions.


Check out the DLP whitepaper for more information including the full list of predefined content creators, and learn how to get started. Gmail DLP is the first step in a long-term investment to bring rule-based security across Google Apps. We’re working on bringing DLP to Google Drive early next year, along with other rule based security systems.

As we round out the year, let’s take a look at what we did in 2015 to enhance the security, privacy and control you have over your information.

  • To verify the good work we do on privacy, we were one of the first cloud providers to invite an independent auditor to show that our privacy practices for Google Apps for Work and Google Apps for Education comply with the latest ISO/IEC 27018:2014 privacy standards. These confirm for example, that we don’t use customer data for advertising.
  • To make security easier for all, we've expanded our security toolset:
    • We introduced Security Keys to make two-step verification more convenient and provide better protection against phishing. For admins, we released Google Apps identity services, which allows secure single sign on access with SAML and OIDC support and we delivered device (MDM) and app (MAM) Mobile Management across Google Apps.
    • We launched Postmaster tools to help Gmail users better handle large volumes of mail and report spam.
    • For Google Cloud developers, the Cloud Security Scanner allows you to easily scan your application for common vulnerabilities (such as cross-site scripting (XSS) and mixed content).
    • For those who want the power and flexibility of public cloud computing and want to bring their own encryption keys, we announced Customer-Supplied Encryption Keys for Google Cloud Platform.
    • To give more transparency on how email security, even beyond Gmail, is changing over the years we published the Safer Email report.
  • We introduced new sharing features, alerts and audit events to Google Drive for Google Apps Unlimited customers. For example, administrators can now create custom alerts and disable the downloading, printing or copying of files with Information Rights Management (IRM). New sharing settings give employees better control within their organization unit and now admins can let them reset their own passwords.
  • Google Groups audit settings allow better tracking of Groups memberships. For all, the launch of google.com/privacy gives better control over personal data and Android for Work makes it easier to keep personal and work data separate on employee devices.

Companies are moving to the Cloud for all kinds of reasons, but Security and Trust remain critical and predominant differentiators between providers. That’s why millions of businesses trust Google to do the daily heavy lifting in security ─ preventing, testing, monitoring, upgrading and patching, while working towards the future. Because Google was born in the cloud, we’ve built security from the ground up across our entire technology stack, from the data centers to the servers to the services and features we provide across all of your devices. No other Cloud provider can claim this degree of security investment at every single layer.

While 2015 was a great year, there’s a lot more in store for 2016. To learn more about how our technology is evolving, please join us at the Enigma conference in San Francisco on January 25th to discuss electronic crime, security and privacy ideas that matter.

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(Cross-posted on the Official Gmail Blog.)

Our calendars should help us make the most of our time  scheduling meetings at work, remembering brunch with friends, and keeping track of all our other commitments. But often our to-do list is elsewhere, separate from the Calendar that organizes our day, and we end up overcommitted or miss something important because we forgot to check our list.

Now there's a single way to manage your day: starting this week, you can create Reminders in Google Calendar to keep track of your to-dos alongside your scheduled events.

Reminders stick around
You might already create calendar entries to remind you to call the doctor or pick up groceries on the way home. But while those entries come and go, Reminders stick with you over time so you can track them until they are actually done. If a Reminder isn't completed, it will appear at the top of your Calendar the next day. And the next. When you do finally call the doctor or pick up those necessities, just swipe the Reminder away ... and you're onto the next to-do.
Reminders help with the details
Another way Reminders are more useful than events is that Calendar adds things like phone numbers and addresses automatically. So if you add a Reminder to make call or run an errand, the number or address will be right there when you need it. Just like Inbox by Gmail, Calendar uses information from your contacts, as well as Google's knowledge graph to provide this extra bit of help.
Reminders work across Google
You can also create Reminders from Inbox, Keep, and Google Now. This means you can create a Reminder when you're checking your email and it will show up on your calendar right away. Plans change? Just move the Reminder to a better time. Or if your hands are full, you can record your Reminders in Google Now 一 like, "Ok Google, remind me to buy birthday candles" 一 then mark it as done later in Calendar.
Reminders will be rolling out this week with the latest versions of Calendar on Google Play and the App Store. And don't worry, we're working on bringing Reminders to the web as well.

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Editor's note: Today’s post comes from Ian Cook, head of IT at charity: water, a non-profit organization that provides clean and safe drinking water to people in developing nations. Learn about how the organization is using Chromebox for meetings to keep the team connected, from its New York City HQ to onsite in Cambodia. 

At charity: water, our mission is to bring clean and safe drinking water to every person on the planet. We have a “100 percent model,” which means every dollar donated goes directly to the field to fund clean water projects. This is made possible by a small group of passionate and dedicated supporters who cover all of our operating costs: everything from staff salaries, to flights to the field, to the ink in our printer.

At charity: water transparency is one of our core values, and with the help of Google we maintain transparency in two major ways. We use the Google Maps APIs to show every supporter exactly what we've done with their donation by giving them the GPS coordinates, photos and community information of the exact projects they made possible. We also rely heavily on tools like Chromebox for Meetings to communicate with our global team; our headquarters is in New York, but we have staff that work remotely in Europe, Asia, and Africa.

We switched to Chromebox for Meetings after testing different products, and gathering feedback from our employees. They found Chromebox for Meetings to be the best solution: powerful, easy to use and seamlessly integrated with Google Apps. When we moved into a new, custom office space, we opted to include screens connected to Chromebox for Meetings in all nine of our conference rooms.

We like when technology enables, rather than interrupts, our natural flow of working. At any time, more than half our conference rooms are booked for virtual meetings, allowing us to connect instantly with colleagues around the world. We even have a 48-inch TV mounted at standing height on a media cart, which we move into the common area for company wide meetings. Remote employees can join via Hangouts and participate as if they were standing beside their colleagues. In fact, our first UK-based employee is connected with our New York City headquarters on Google Hangouts almost every day.

With simpler video conferencing, we’ve improved work-life balance by giving everyone, from interns to executive staff, more flexibility to work from anywhere at any time. Chromebox for Meetings is easy to scale and mobile-friendly, which is important since travel is core to what we do. Using Hangouts in conjunction with Chrome device management also allows us to help out employees with IT issues in real time, which is essential for a global team that often works remotely. I can share screens and fix problems whether at the office, at home or on the road.

Our team’s made up of excited, passionate people, running a non-profit much like a fast-paced technology startup. We need tools that help us work more collaboratively, even when a number of our team members are dispersed across the globe. We’ve even started an initiative to hire the best talent for the job, regardless of physical location. We wouldn’t be able to do this without powerful video conferencing technology and work tools that enable mobility. With Chromebox for Meetings and Google Apps, we can work better at achieving our mission while maintaining the transparency that’s at the core of our values.

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(Cross-posted on the Gmail Blog.)

With the holidays approaching and emails coming in at a furious pace, we can all use a little help. Inbox is already on hand assisting you with the next step, organizing your trips, and even suggesting reminders.

But when you're checking email on the go, it can be cumbersome and time-consuming to reply to all or even some of them. What if there was a way for your inbox to guess which emails can be answered with a short reply, prepare a few responses on your behalf and present them to you, one tap away?

Well, starting later this week, Inbox will do just that with Smart Reply.
Smart Reply suggests up to three responses based on the emails you get. For those emails that only need a quick response, it can take care of the thinking and save precious time spent typing. And for those emails that require a bit more thought, it gives you a jump start so you can respond right away.
There's actually a lot going on behind the scenes to make Smart Reply work. Inbox uses machine learning to recognize emails that need responses and to generate the natural language responses on the fly. If you're interested in how Smart Reply works, including how researchers got machine learning to work on a data set that they never saw, you can read more about it on the Google Research Blog.

And much like how Inbox gets better when you report spam, the responses you choose (or don't choose!) help improve future suggestions. For example, when Smart Reply was tested at Google, a common suggestion in the workplace was "I love you." Thanks to Googler feedback, Smart Reply is now SFW :)

Smart Reply will be rolling out later this week on both Google Play and the App Store in English. If you've got a lot of emails on your plate, now's a great time to try Inbox and get through them faster than ever.



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Whether you’re planning your next event, mapping out the best route to visit clients, or sharing the location of your food truck with fans, Google My Maps makes it easy to put your world on a custom map. Starting today, you can access My Maps right from Google Drive on your Google Apps account, so it’s even easier to create, find and share your custom maps. Here are some examples:
Jessica owns a food truck and every Thursday she decides her location based on fan votes. She creates a Google Form and posts it online, gathers votes and can lay them all out on one map to find the most popular location.
Shannon is gearing up for her company’s annual conference. This year, with the help of Google Apps Script, she created a Drive folder for each attendee with their tickets, event information and a custom map with event details and their hotel.
Martin is the delivery coordinator for a multi-chain electronics store. He creates My Maps laying out the most efficient routes for all the deliveries. He drops each map into his team’s shared Drive folder, so each driver can access everything they need, from maps to delivery lists, all in one place. Once Martin assigns routes, drivers can use any device to simply search the folder for the right map.
My Maps is also helpful in the classroom to teach kids about explorers like Lewis and Clark, and to plan out your weekend hike. Whatever your needs, Google My Maps—now accessible in Google Drive—makes getting things done that much easier.

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(Cross-posted on the Google for Education Blog.)

Last month we announced Education on Air — our free online conference taking place May 8-9, 2015 — and asked what you wanted to hear about. Today we released the schedule of sessions, based largely on what we heard from you. We’ll emphasize innovation — 44% of you voted for this — as well as how to empower students and use Google tools effectively. It was clear from our second poll that you also want practical examples, so our speakers will go beyond theory and share their specific advice for enacting change.


Here’s a look at what you can expect over the two-day conference:

Friday, May 8: Leading for the future

Tune in from 10 a.m. to 3 p.m. ET to hear from educators, business and policy leaders, students and researchers, whose keynotes will challenge you to innovate and improve education. In our kickoff session, panelists will tackle the question “What are the skills of the future?” and will touch upon results from an Economist Intelligence Unit survey. You’ll also hear panels of different perspectives about some hot topics for educators, including how technology is transforming learning and how students are guiding their own learning.

In addition to these panels, our keynote speakers will share their personal passions for the future of education. You’ll hear from Actor, Education Advocate, and Host of Reading Rainbow LeVar Burton, Google Senior Vice President of People Operations Laszlo Bock, education leader and Order of Canada honoree Michael Fullan, and Sir Michael Barber, chief education advisor to Pearson and former Chief Adviser to the Secretary of State for Education during the first term of British Prime Minister Tony Blair. Educators and school leaders like Ryan Bretag, education researcher and Chief Innovation Officer of Illinois’ District 225, and students like Brittany Wenger (2012 Google Science Fair winner) will also share their perspectives.

Saturday, May 9: Shaping the classroom today

Over 100 sessions will be led by educators from 12 countries and 29 U.S. states, all specifically designed to offer practical advice and examples. Whether you’re interested in the track for educators, administrators, IT or “anyone,” we invite you to join for the sessions that are most interesting to you.

Presenters will discuss tools and techniques that you can implement easily, affordably and immediately. Many sessions highlight how Google tools like Google Apps, Earth, Chromebooks and Android tablets can support learning and help educators save time. Others will relate to themes including collaboration and community, computer science and STEM, creation and creativity, digital citizenship, literacy and professional development.

Here’s a flavor of the range of sessions:


Visit the Education on Air site to see the full line-up of sessions and make sure to register; because even if you can’t join us live, if you register we’ll notify you when the recordings are available to view.

We hope to “see” you there!

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Editor's note: Our guest blogger this week is Marc Crandall, Head of Global Compliance at Google for Work. A lawyer and long time Googler, Marc focuses on regulatory matters involving privacy and security.

We regularly hear from our customers that assessing data protection compliance in various countries around the world can be challenging. Protecting the privacy and security of our customers’ information is a top priority, and we take compliance very seriously. That’s why we've been working hard to make things a bit easier for you.

We recently launched a new legal and compliance section of the Google Admin console where Google Apps administrators can find pointers to useful information, such as security and privacy certifications, third-party audits and data center and subprocessor information. This will be helpful to everyone, from those who manage their own domain to legal, security and privacy compliance specialists.

Another important resource for Google Apps for Work customers is our data processing amendment, which we’ve offered to customers since 2012. Customers that use our products for Work and for Education are often subject to data protection and compliance regulations. To help address this, in addition to our commercial agreements, we offer a data processing amendment that describes Google’s specific data protection commitments for your Google Apps information.

If you operate in a regulated industry, having Google’s data protection obligations in writing helps demonstrate to regulators that we take significant and concrete steps to protect your information. For customers subject to laws implementing the European Union’s Data Protection Directive, our data processing amendment also contractually binds us to remain enrolled in the U.S Department of Commerce Safe Harbor Program. And we indicate that Google Apps customers may opt-in to model contract clauses with Google.

While the data processing amendment does not affect the functionality of Google Apps, we believe customers with regulatory compliance considerations will find the amendment useful. You can access the data processing amendment from within the Admin console.

Millions of organizations use Google for Work today — they come from all sectors and more than half of our customers operate outside of the United States. You rely on Google to provide strong data protection capabilities, in compliance to your specific needs. With these tools in place, we hope to make it easier for you and third parties to verify that. For more information, visit our Google for Work and Google for Education trust site.

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With just the phone in your pocket, you can email your boss in Gmail and then ask your kids when they’ll be home using Hangouts. You can follow up with a new client in Salesforce and pull up your tax documents in Drive. Everything you do, whether it's for work or your personal life can all be done from the device you always have by your side. That’s pretty powerful and can save a lot of time. But with great power comes great responsibility, and keeping that information secure requires some attention — whether it’s keeping your tax documents private to yourself or your email conversations secure within your company.

That’s why last week we made Android ready for work — making it easier for the more than one billion Android users out there to access the apps they need to be productive on their phones and tablets. Today we wanted to highlight the ways Google Apps Mobile Management let’s you take full advantage of Android for Work.

If you use Google Apps you already have a Mobile Management provider

Phones get lost. Tablets stolen. People leave the company. Things happen. We believe you should have the tools to keep your work data safe, and that this safety should just be built in to the applications you choose. That’s why mobile device management — across Android and iOS — is included with Google Apps and Google Drive for Work. Apps Mobile Management allows admins to see what devices are connected, require device passwords and remotely wipe data when necessary.

Security that’s easy to manage

As the domain administrator, with today’s launch, you can now choose the level of data separation that works for your organization. Whether it’s a personal device or a corp-issued one, with Android for Work, you can have all your employees create a Work Profile that isolates and protects work data from other activity on their phone. Or make it a choice, and let employees continue to switch accounts within Gmail and other Google mobile apps, while using the Work Profile for non-Google work related apps. Either way, all their work information is encrypted and can be remotely wiped.

The Work Profile keeps all work approved apps separate from the rest of the phone.

Easy to use

Google Play for Work makes it easy for employees to see what apps are approved by their company and install the apps they want onto their device. Once an admin enables Android for Work, anyone can choose to use the Work Profile, even if not required to. So their own information stays private while the company can enforce Mobile Management policies for work accounts if needed.
Install work apps from Google Play for Work and keep them on your homescreen.
With Google Apps Mobile Management, you can have choice and security at the same time. Your employees can choose the device they’re comfortable with that helps them get work done, and you have peace of mind that company information is secure. Android for Work and Apps Mobile Management is available for all Google Drive for Work and Google Apps for Work, Government and Education organizations. Learn more in the Admin Help Center.


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Editor's note: Today’s guest blogger is Mats Randleff, IT Director for Stockholm, Sweden-based Polygon Group, a global provider of property damage restoration, temporary humidity control and property performance services. 

When disaster strikes, Polygon Group is often the first call companies make to help restore their facilities and critical documents. We also provide services like humidity control to prevent property damage, and consult on business continuity and disaster recovery plans. Nearly two-thirds of our 2,800-employees are mobile, so we can be on the spot for our customers whenever we’re needed.
Every minute counts when companies are trying to get back to business after a fire or flood, so our field technicians need reliable communication tools. We used various email systems across our 300 offices, but they needed rigorous IT support to stay up and running. We looked to the cloud for a single system our entire workforce could use and considered Microsoft 365 and IBM SmartCloud (since we’d been using Lotus Notes), but Google Apps stood out as a single, secure system with all the functionality we needed.

We believed our employees would quickly embrace Google tools, since Android was already our most widely used platform for mobile devices. When we tested Google Apps with 50 managers throughout Polygon and saw a 95% satisfaction rate, we wasted no time rolling out Apps to more than 1,900 users worldwide. We worked with Avalon Solutions, a Google Apps Premier Partner in the Nordics, who performed the successful migration and roll-out to our global team.

Since moving to Apps in spring 2013, we’ve achieved significant cost savings. We’ve reduced travel expenses because our workers use video-conferencing on Hangouts to meet rather than coordinate costly and time-consuming in-person meetings. IT support costs are down, too. In fact, compared to our previous Lotus Notes environment, our cost per user is about 50% less – which translates to about $480,000 in annual savings.

Global cooperation has also improved, particularly because group managers have embraced Google Sites as a strategic tool. They’ve created sites for business systems used to report on each group’s operational performance. Managers can monitor financial metrics, key performance indicators, and other information in a single environment that’s easy to use and share. We plan to create sites for our country management teams to track business performance for each region.

Google Apps opens up new ways of working at all levels within Polygon, from managers to field technicians. What began as a search for a new email system has evolved into a complete overhaul of our communications. Today, thousands of Polygon employees across more than a dozen countries communicate and collaborate with ease using Google Apps. The greatest benefit for us is that we now can provide a faster, more effective response to businesses in the challenging and courageous position of overcoming natural disaster.

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Have you ever felt like your inbox was someone else’s to-do list? Requests, project updates and action items stream in all day. You move between your computer and the phone in your pocket to try to manage, and instead of focusing on the most important things, you find yourself focusing on the most recent things. No matter the device, email should feel like a time saver, but instead it feels like a chore.

This is why we created Inbox by Gmail, to help you focus on the things that matter to you. Since we launched five months ago, one of the biggest pieces of feedback we’ve received is that Google Apps customers want access to Inbox at work. That’s why we're excited to kick off the next phase of our journey: collaborating with you to bring Inbox to work.

Even before the first invitations went out to use Inbox for your own email, Googlers have been using it to get more done at work. Whether it’s snoozing the expense report notification until after the big presentation, or adding a reminder to schedule lunch with a favorite client, Inbox helps put email on your terms. And since Inbox was built on the same infrastructure as Gmail, it meets the same high security standards you expect from email.
Of course, every company and every person is different, so we want to get more input on how Inbox will work at your company. Starting next month, we’ll begin enabling Inbox for a small group of Google Apps customers to learn about their needs, challenges and use cases.
  • Do you want to use Inbox as your primary email at work?
  • Are employees at your company heavy mobile users?
  • Most importantly, do you want to partner with Google on user studies to help build the new work Inbox?
If you answered “yes, yes and yes!” then email [email protected] from your Google Apps for Work administrator account to apply for an invitation to the early adopter program. To start, we plan to work very closely with the early adopter companies, so not everyone that applies will be accepted right away, but the program will continue to expand over the coming months.

Inbox wasn’t created to reinvent email, Inbox was created to help you reinvent the way you get things done. This means we need to understand more about how things get done (or don’t) today. And with your feedback, who knows, we could reinvent the way people work.

Note: Only the Google Apps administrator can apply for entry to the Inbox for work early adopter program.

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90,000 hours. That’s the amount of time the average person spends working during their lifetime. To put that in perspective, if you spend 90,000 hours watching movies and did nothing else — no sleep, no breaks — you would be watching for 10 years non-stop.

Since you spend so much time at work, we want you to have the latest Google Apps updates when they're available to make working easier. That means your apps have the latest tools, security updates and speed improvements — as soon as they’re ready. And that applies across the Docs editors as well. So as a busy 2014 comes to a close, we want to highlight a few of the new ways get things done with Docs, Sheets, Slides, Drawings and Forms.

Work with any kind of file
You come across all types of files all day. The last thing you want to worry about is what software you need in order to view or edit these files. For this reason, we made it so you can open and edit Office files directly in Google Docs, Sheets and Slides, on your desktop, phone or tablet.

Make suggestions
Editing files in real-time with others is a great way to work together across the Docs editors, and many of you asked for the ability to suggest changes in other peoples’ documents, rather than making edits directly. Now you can do just that with Suggest Edits in Docs. Make suggestions that can be accepted or rejected with a single click. And when you convert a Word file to Docs or vice versa, your tracked changes will convert as well.
Work on any of your devices.
We created new mobile apps for Docs, Sheets and Slides across Android and iOS, where you can edit your documents, presentations and spreadsheets on the go. While working in the cloud means you have access to your documents on any of these devices, you can still access or create documents even if you don’t have a data or WiFi connection.

Edit your images directly
Sometimes the best way to convey a thought is visually and you need your images to look just right, which is why we made it easier to edit and adjust images. You can now crop your images, even masking the crop to specific shapes, and add borders in Docs, Slides and Drawings. Plus, you can connect objects and images in Slides and Drawings, recolor and change opacity of images in Slides, and even add effects.

Get things done faster
We want to help you take care of your common tasks. And you know what lots of people make in documents? Bullet lists. So now, just type an asterisk (*) and it will automatically become bullets in Docs and Slides. Nobody likes having to do the same thing twice (unless you’re Santa) so just copy and paste your charts between different spreadsheets in Sheets. For all the regression lovers out there, you can also add trendlines, and to further visualize trends, you can add miniature charts, or sparklines, into individual cells.

Get answers to your surveys
Forms is a great way to gather information, and across 2014, we added lots of new ways to ask questions and get answers. You can customize themes in Forms to add your own flare and create short URLs that are easier to share. There are also lots of new question options, like limiting one response per person and shuffling the answer order.

Add tons of functionality from 3rd parties
Add-ons for Docs, Sheets and Forms are tools created by developers that help you do those extra things you need help with, whether it’s printing mailing labels or adding MLA-approved citations, right from your document.

Let there be tables
You can add borders and backgrounds to your tables, and merge cells together to get your tables to look just how you want. And when you convert your legacy files to Docs, the table cells and borders will still be there so you can keep working.
And let everyone, including blind and low-vision users, get work done
Across Docs, Sheets, Slides, Drawings and Forms, it’s much easier to use a screen reader, with better text-to-voice verbalization and improvements to keyboard navigation. You can now use braille support to read and enter text in Docs, Slides and Drawings. And you can collaborate easier with others in Docs, Sheets, Slides or Drawings because screen readers announce when people enter or leave the document, and you’ll hear when others are editing alongside you.

We’ll continue to make a ton of updates behind the scenes to ensure everything keeps running faster and smoother next year. Four cheers (Docs! Sheets! Slides! Forms!) for a happy work life in 2015.

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Mike: How do you foster the close collaboration we see among Minnesota teachers?

Mark: I think a lot of our collaboration comes from the tradition among Minnesotans of a strong work ethic. People are willing to put in the time to help their communities.

Ben: Minnesota is an education-forward state. There’s a large community of people who have connected over the years at various events and online who share a passion for changing education.

Sean: Teachers are a special breed of folk. They give themselves over to making a difference in others’ lives. The thing that I do to foster that collaboration is provide space, time and tools.

Katrina: I look to three key ingredients: culture, tools and time. Culture is seeing the “we” and “our” in everything. These are our students, not my students. Tools like Google give us a starting point — a place for collaboration. The last piece is time: giving teachers the dedicated time to work together every day is essential.

Molly: We know that we’re better together. We’ve created an amazing network of teachers and specialists that share ideas and best practices, and know the lessons we have learned can really help other schools in the area. We share ideas at local conferences, present and attend the Summits featuring Google for Education, and participate in our Twin Cities Google Educators Group — all of which create an amazing network.

Mike: How do you help teachers support each other? 

Mark: In my district we offer year-long training for educators to become technology leaders in their schools. Molly Schroeder actually created and teaches the program, and it’s made a big impact. Participating teachers get 10 semester credits, and the school district pays part of their course fees. After this year, one in 10 teachers in White Bear Lake will have completed the program.

Ben: One great channel for teamwork is the Google Apps Hive, an interdistrict professional development program. The Hive connects pockets of innovation in schools throughout the region and brings together teachers in Google Apps for Education districts to share their best ideas, workflows, lessons and strategies. The goal of the Hive is to increase the quality of professional development and spread the word about good technology integration practices.

Mike: Which educator are you thankful for, and why? 

Sean: My dear friend Andrew Rummel, a former English teacher who’s now teaching English education at St. Cloud State University. We share a sense of the possible and the potential in education. He challenges and encourages me to remain dedicated to learning about the hard stuff. How do we do better for all kids? How can we use teaching to improve the world for our own children, and the children of people we'll never meet?

Katrina: I am profoundly thankful for our middle school media directors: Karen Qualey, Tara Oldfield and Christina Lindstrom. They get stuff done with a can-do attitude — they’re focused on students and learning and they’re willing to experiment, fail, learn and iterate. Because of their leadership, Bloomington Public Schools smoothly introduced 2,500 Chromebooks for all of our middle school students, a process that would have certainly been less successful and more painful without them.

Molly: My mom. She was a kindergarten teacher for 36 years, and touched the lives of so many people in our community. When I became a teacher, I knew that I wanted to know the students I taught as well as my mom knew her students. She showed me that being in education didn't just mean teaching the students, but really knowing them and their families. To this day, former students stop my mom and tell her what a great teacher she was, because she cared about them.

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As an IT manager, we realize you spend a lot of time managing devices, applications and security settings for everyone at your organization. To make your job a bit easier, today we’re announcing new security tools to help Google Apps users take more control of their security online.

A new Devices and Activity dashboard gives your users additional insight over the devices accessing their Google account. The page shows a comprehensive view of all devices that have been active on an account in the last 28 days, or are currently signed in. And in case any suspicious activity is noticed, there’s a setting to immediately take steps to secure an account and change a password.
We are also launching the security wizard for Google for Work accounts. The security wizard guides users through steps they can take to turn on or adjust security features, like providing contact info for account recovery (if the domain security policy allows it), or reviewing recent account activity and account permissions. Plus, it only takes minutes for users to update their settings. This tool prioritizes all administrator settings for security features that end users are permitted to turn on. Access the wizard at g.co/accountcheckup.
Security in the cloud is a shared responsibility and keeping your company information secure is at the core of what we do everyday. By making users more aware of their security settings and the activity on their devices, we can work together to stay a step ahead of any bad guys.

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(Cross-posted on the Google for Education blog.)

Editor's note: The New York City Department of Education Division of Instructional and Informational Technology recently approved Google Apps for Education as a supported tool for their schools. For the first post in our EdTech leadership series we interviewed the Chief Information Officer, Hal Friedlander. We’re inspired by his approach to understand schools’ needs, so asked him to share more about his team’s work and their decision to authorize Google Apps for Education & Chromebooks..

Part of what makes New York City unique is its diversity. Each of the five boroughs has a rich mix of people and cultures, which is reflected across the more than 1 million students at over 1,800 schools. While some see this variety and scale as a challenge in offering technology for schools, I see it as a benefit. In NYC, we have more schools innovating, more schools piloting technology and more schools leading the charge in finding the right tools for teachers and students.

At their core, schools are learning organizations. Teachers learn something new then help their kids learn it; they’re professional learners. And they know what they need much better than I do as an administrator. The Division of Instructional and Informational Technology (DIIT) team at the Department of Education listens to what educators want, understands what drives these asks, and then translates their needs into technology requirements and an IT strategy that helps students learn.

We take the same approach here in NYC as I did in my years working in the private sector — we use the customer engagement model. We treat schools as customers and engage them as advocates of the technology. The educators who live in the community and teach students every day have the best ideas about what they need in technology, not a guy like me who works at the 30,000-foot view. The job of my team is to support technology choices that will help the schools.

Over the last year, we saw more and more schools using Google Apps for Education. After evaluating it centrally we decided to add Google Apps to our list of approved and supported tools for NYC schools this year. A number of factors drove this decision. First, a number of schools were already using Google Apps for Education. Second, since Google Apps doesn’t require special technical skills, schools were able to customize the tools to meet their specific needs. This included everything from fostering parent engagement, to managing classrooms, to creating and sharing online curricula. Administrators told us they liked Google Apps because they could be as open or restrictive as they wanted in terms of how much communication they allowed beyond the school domain.

From a central office perspective, we authorized Google Apps because it integrates easily with our existing systems and we find it very easy to manage. This means tasks like setting up student sign-on for identity management are straightforward, and we don’t have to spend a lot of resources to manage domains. The tools are intuitive, so we haven’t had to offer much training. We created a NYC DoE Google Apps for Education Resource Center to help people get off and running.

We take the same approach to evaluating devices as we do to evaluating other tools. We saw that many schools wanted to use Chromebooks, and in our assessments, found them to be an affordable, manageable option for learning. So we worked with the OEMs to ensure Chromebooks met all our specifications, and added them to our list of approved school devices. We want the schools to have choices — whether it is a laptop or a tablet or both — across price range and functionality.

People say that things can’t move quickly in the public sector, but I don’t believe that. If you’re committed to listening to the schools, finding out what they need and setting goals against getting it done, you’ll make things happen.

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Email and scheduling are two of the most commonly used tools at work. And Gmail and Google Calendar have been core to helping our Apps customers get things done. As phones have become one of our main devices at work, school and home—whether you’re checking your schedule on the move between meetings, reading your email in the taxi on your way to the airport, or responding to a customer request while at your daughter’s basketball game—we need mobile apps that help us get things done.

Today, we’re introducing the brand new Google Calendar app on Android—built to save you time and help you make the most of every day—and the new Gmail app on Android that has a more modern style, sleeker transitions and supports other email providers.

Assists in Calendar: suggestions that save you time
When creating a calendar event, we often have to piece together phone numbers, addresses and attendees from lots of different sources, then add them to our calendars manually. With Assists, Calendar can suggest titles, people and places as you type, as well as adapt to your preferences over time. For example, if you often have lunch with your mentor Kelly, Calendar can quickly suggest this when you type ‘l-u-n.’
Schedule View in Calendar: easy to scan and lovely to look at
Your calendar is more than just a list of dates and times—it’s your life! So Calendar’s new Schedule view includes photos and maps of the places you’re going, cityscapes of travel destinations, and illustrations of everyday events like dinner, drinks and yoga. These images will bring a little extra beauty to your day, and make it easy to see what’s going on at a glance—perfect for when you’re checking in from your phone or tablet.
The new Google Calendar will work on all Android 4.1+ devices. It’s available today on all devices running Android 5.0 Lollipop, and you’ll be able to download the update from Google Play in the coming weeks. (And yes, we’re also working on a version for iPhone!) Learn more on our website.

A more modern Gmail app for Android
Today, the Gmail app for Android is getting updated with a more modern style, sleeker transitions, and a few other handy improvements.

As part of the new design, there’s now a convenient reply button at the bottom of every message, making it quick and easy to continue a conversation when you’re on the go. And if you access the app on your Android tablet, you’ll notice it’s easier to switch between accounts and the different inbox categories.



Lastly, we know some of you have email addresses that aren’t Gmail (it’s okay to admit it). The updated Gmail app now supports all email providers, which means you can now set up a separate inbox for, say, your Yahoo Mail or Outlook.com addresses using POP/IMAP.

The updated Gmail app will support all Android 4.0+ devices, so look for it in Google Play over the next few days.

We hope the new Gmail and Calendar Apps on Android help save you time when working on the go.

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Posted by Saurabh Gupta, Product Manager,

(Cross-posted on the Google Drive blog.)

Google Forms is a free and simple way to collect information--from quickly polling your friends about who'll be attending your trip to the haunted hayride, to getting thousands of responses to an awareness survey for work.

Over the last few months, Forms has been getting a bunch of updates to help you make good looking surveys, like new theme choices and the ability to create your own personalized themes.

To give you even more flexibility and options, we’re introducing add-ons for Forms—new tools, created by developer partners, that deliver even more features to your surveys (just like add-ons for Docs and Sheets).

Add-ons bring handy extras to your survey building experience, like setting a survey end date, sending custom emails based on responses, storing lists of choices that you frequently add to questions, and more.

You can access add-ons from the “Add-ons” menu in Forms, or by directly visiting the Forms add-on store.
Here are just a few of the growing list of add-ons that you can use today with Google Forms:
  • formLimiter: Close your survey automatically, after a maximum number of responses is reached, or at a date and time of your choosing. 
  • Ultradox Trigger: Create custom emails, reports, invoices, newsletters, etc., based on information that people enter into your form. 
  • Form Values: Store and pull from lists that you use regularly in Forms, like a list of staff, students, rooms, resources or anything you want. 
We hope these new tools make your Forms creation process even easier and more helpful--and stay tuned for more--our developer partners will be launching even more add-ons in the coming weeks.

PS: If you’re a developer with ideas for creating your own add-on for Forms, here’s some documentation to get you started.

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Your local hardware store offers something for everyone, just like the Google Apps Marketplace, which features hundreds of third-party apps that complement the suite of tools in Google Apps for Work.

Starting today, employees can install these apps without involving their administrator. Previously, only administrators could install these apps within an organization. So if you work at an organization that uses Google Apps for Work, Google Apps for Education or Google Apps for Government, you now have greater access to apps that help you work faster, more efficiently and collaboratively.

To find and add third-party apps for Google Apps, click the app launcher icon, click More, and click More from Apps Marketplace.

Administrators can adjust the settings that filter and show which third-party apps are available to their organizations from the Admin console (learn more). By default, any user can now install apps from the Google Apps Marketplace—excluding K-12 EDU domains that are defaulted off.

The Google Apps Marketplace has a wide-variety of options, no matter your taste, including Smartsheet for online project management, Freshbooks for accounting, Zoho for customer support, GQueues for to-do lists and more. To find a solution that fits your needs, visit the Google Apps Marketplace. For additional information regarding end user installations, visit our Help Center.

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Today at the Google for Entrepreneurs Global Partner Summit, Urs Hölzle, Senior Vice President, Technical Infrastructure & Google Fellow announced Google Cloud Platform for Startups. This new program will help eligible early-stage startups take advantage of the cloud and get resources to quickly launch and scale their idea by receiving $100,000 in Cloud Platform credit, 24/7 support, and access to our technical solutions team.

This offer is available to startups around the world through top incubators, accelerators and investors. We are currently working with over 50 global partners to provide this offer to startups who have less than $5 million dollars in funding and have less than $500,000 in annual revenue. In addition, we will continue to add more partners over time.

This offer supports our core Google Cloud Platform philosophy: we want developers to focus on code; not worry about managing infrastructure. Starting today, startups can take advantage of this offer and begin using the same infrastructure platform we use at Google. For example, Headspace is helping millions of people keep their minds healthier and happier using Google Cloud Platform for Startups.

Thousands of startups have built successful applications on Google Cloud Platform and those applications have grown to serve tens of millions of users. It has been amazing to watch Snapchat send over 700 million photos and videos a day and Khan Academy teach millions of students. We look forward to helping the next generation of startups launch great products.

 For more information on Google Cloud Platform for Startups, visit http://cloud.google.com/startups.

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No matter how you slice it, mobile and cloud are essential for future business growth and productivity. This is driving increases in security spending as organizations wrestle with threats and regulatory compliance — according to Gartner, the computer security industry will reach $71 billion this year, which is a 7.9 percent increase over 2013.

To help organizations spend their money wisely, it’s essential that cloud companies are transparent about their security capabilities. Since we see transparency as a crucial way to earn and maintain our customers’ confidence, we ask independent auditors to examine the controls in our systems and operations on a regular basis. The audits are rigorous, and customers can use these reports to make sure Google meets their compliance and data protection needs.

We’re proud to announce we have received an updated ISO 27001 certificate and SOC 2 and SOC 3 Type II audit report, which are the most widely recognized, internationally accepted independent security compliance reports. These audits refresh our coverage for Google Apps for Business and Education, as well Google Cloud Platform, and we’ve expanded the scope to include Google+ and Hangouts. To make it easier for everyone to verify our security, we’re now publishing our updated ISO 27001 certificate and new SOC3 audit report for the first time, on our Google Enterprise security page.

Keeping your data safe is at the core of what we do. That’s why we hire the world’s foremost experts in security—the team is now comprised of over 450 full-time engineers—to keep customers’ data secure from imminent and evolving threats. These certifications, along with our existing offerings of FISMA for Google Apps for Government, support for FERPA and COPPA compliance in Google Apps for Education, model contract clauses for Google Apps customers who operate within Europe, and HIPAA business associate agreements for organizations with protected health information, help assure our customers and their regulators that we’re committed to keeping their data and that of their users secure, private and compliant.

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People want tools that are both powerful and easy to use. For employees, that means they should be able to access their work wherever they are, on their favorite device or share their work securely with their colleagues, even if they’re in different offices, cities or countries. For IT managers, that means never worrying about storage quotas again, or being able to track access and sharing across users and files. We realize how important this is, so earlier this summer we introduced Google Drive for Work, a package that wraps all of this together for just $10 per user per month. Here’s a look at what’s been brewing with Drive for Work over the past two months.

Helping employees collaborate on the go

Before we introduced Drive for Work, businesses like retailer Chico’s and aerospace and defense company Rockwell Collins were using Drive to increase collaboration across distributed teams. Travis Perkins relies on Google Drive to store and share more than 1.3 million documents across thousands of physical locations, to help reduce employee travel and save time. OVS uses Google Drive to streamline its supply chain by sharing and syncing their files across desktops, tablets and smartphones so people have the information they need, no matter where they are or what device they’re using.

Today more than 1,800 businesses sign up for Drive for Work each week. Customers like WeddingWire are taking advantage of the full capabilities of Drive for Work to help provide their employees with the collaboration and file sharing tools they need on any device, whether they’re in the office or on the road.

Extending the Drive ecosystem

Drive for Work includes everything you need to keep all your work safe, easy to share and available anywhere. A growing number of partners are building tools on top of the Drive platform to meet the particular needs of our customers. In addition to the new Audit view built into the admin console, Drive for Work also includes an Audit API that partners have used to build advanced insight and security extensions like Data Loss Prevention (DLP). Other partners have built tools to help move business content into Drive from any location, including old file servers, local hard drives or other cloud storage products.

Keeping your work safe and available

To help keep your work safe, all files uploaded to Google Drive will be encrypted, not only from your device to Google and in transit between Google data centers, but also at rest on Google servers. Our reliability engineers monitor Google’s systems 24x7 in order to quickly identify and address any issues that might arise. Last year, Google Drive achieved 99.985% availability, which averages to less than 90 minutes of disruption per year (our SLA guarantees 99.9%). If there’s ever an issue, you can read up-to-date status information on the Status Dashboard, and if you ever need to speak to someone, help is just a call away in over a dozen languages across 50 countries.

If you’d like to join the more than 190 million people actively using Drive, you can learn more about Drive for Work online or contact us for more information. If you’re already a Google Apps customer, you can upgrade with just a couple of clicks in the Admin console.

Collaborating should be easy. Let technology do the hard work and help you get back to what’s most important — your business.