Posted October 7th, 2016 at 11:10 AM
Filed in: General Announcements
Our hearts go out to all those affected by Hurricane Matthew. Due to the impact of the storm, communication, power, and transportation lines may be disrupted across parts of Florida, South Carolina, North Carolina, and Georgia. If you are involved in an eBay transaction with a buyer or seller in this region, please note that […]
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Tagged: delays, seller performance, Seller Protections, Sellers, Severe weather, shipping
Posted September 26th, 2016 at 11:00 AM
Filed in: General Announcements
eBay is built on the strength of our seller community. So we’re giving sellers the opportunity to help make sure the right products reach the right buyers every time. Effective immediately, if you see an item that doesn’t belong on an eBay product page, you can flag it to be reviewed and possibly removed. First, […]
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Tagged: eBay sellers, Listing, listing integrity, product pages, seller community, Selling, selling best practices, structured data
Posted September 8th, 2016 at 3:24 PM
Filed in: General Announcements
On September 7, 2016, PayPal experienced an issue which made it appear that some buyers who paid for an item hadn’t paid. The issue has been identified and addressed by PayPal, however it may take up to 48 hours for previous payments to be processed. For more information, please contact PayPal at 1-888-221-1161. Sellers: If […]
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Tagged: delays, PayPal, seller performance, Seller Protections, Sellers, shipping
Posted September 2nd, 2016 at 1:49 PM
Filed in: General Announcements
Our hearts go out to the more than 200,000 people who have been impacted by Hurricane Hermine in Florida and southern Georgia. Communication, power, and transportation lines may be disrupted throughout this area, and sellers’ ability to communicate or complete transactions may be delayed due to these severe conditions. If you are purchasing items from a […]
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Tagged: delays, seller performance, Seller Protections, Sellers, Severe weather, shipping
Posted August 31st, 2016 at 9:05 AM
Filed in: General Announcements
We know that one of the most important drivers of buyer confidence is that their purchases arrive when expected. For this reason, we measure seller on-time shipping performance using both seller handling time and the carrier’s delivery timeframe. We work closely with our carrier partners to reflect their delivery promise. Ahead of the holidays and […]
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Tagged: handling time, Holiday, On-time shipping, seller performance, seller standards, shipping, USPS
Posted August 30th, 2016 at 4:56 AM
Filed in: General Announcements
Last year, we announced changes that would make selling on eBay easier, clearer, and more rewarding for you. Now, we’re delivering on that commitment with important updates to seller tools, the returns process, the below standards experience, structured data, and more. Find out more in our 2016 Fall Seller Update. Highlights: Structured Data—Extending the data benefits […]
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Tagged: 2016 Fall Seller Update, seller news, Seller Update, Sellers
Posted August 30th, 2016 at 4:50 AM
Filed in: General Announcements
To drive more effective use of listing formats, a pricing update affecting optional features will take effect later this year. On October 1, the feature fee for reserve price will increase to the greater of $3 or 4% of the reserve price (minimum price that must be met for your item to sell), with a […]
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Tagged: 2016 Fall Seller Update, Fees, Pricing, seller news, Seller Update, Sellers