Help & Frequently Asked QuestionsGeneral AssistanceNeed help with the website that you can't find here? Want to report an error or have a suggestion about the website? Contact the web team via email at [email protected] or over the phone: 301-209-3337 Online Accounts & ServicesLogging in - Current AAPT Members By default, your username is your AAPT Member ID (see below for assistance identifying your member ID) New Users & Non-members Create an online user account and your username and password will be emailed to you. Once you have created an account with us, you can login to change or reset your password anytime. I've forgotten my password (or username) or wish to change it! Updating your account/contact infoYou can update your contact and other information about yourself by visiting the account profile page and clicking edit. If there is anything you are unable to update (for example - deleting an old address), please contact our Membership Department directly via [email protected] or 301-209-3333. What is my Member ID number? Where do I find it?Your 5 digit member ID is located on the mailing label of your AAPT journals, directly above your name. It is also printed on all paper renewals. The Physics StoreFor help and frequently asked questions pertaining to AAPT's Physics Store, please see the Physics Store Help/FAQ page. Common TroubleshootingI'm not a current AAPT member, but would like to join or renew and receive the discounted rate for a meeting registration immediately.If you place an order for an AAPT membership and meeting registration in the same cart before completing your order, the member rate appropriate for your member type will be applied to the meeting registration. Follow these simple steps:
If you have any trouble or would like help registering, please feel free to contact [email protected] or 301-209-3340. For help with membership contact [email protected] or 301-209-3333. Why am I having trouble viewing the AAPT website on my computer?We recommend that you use the latest version of Firefox or Internet Explorer browser, with cookies, Java, and JavaScript enabled. Also, if your browser’s pop-up blocker is enabled, it must be set to allow pop-up windows from aapt.org. To check pop-up settings in:
I am having issues logging in or using an online service. What are the first steps I should take?
|