Storify Help

@Storifyhelp

We're here to help with anything related to (recently acquired by ). Need to talk to Support directly? Just email support[at]storify[dot]com

storify.com
Joined October 2011
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  1. 8 Nov 2016

    Getting a lot of notifications about your stories (woo hoo!) & as a reminder, support[at]storify[dot]com is here to help with any issues!

    3 replies
  2. 21 Oct 2016

    Status can be followed here:

    We are continuing to mitigate a DDoS against our Managed DNS network. For more information visit our status page.
    2 replies
  3. 21 Oct 2016

    We’ll keep you posted on when things are looking clear. We appreciate your patience and understanding in the meantime.

    1 reply
  4. 21 Oct 2016

    Because this is such a widespread issue, we have no ETA for when these problems will be resolved, but we have our engineers on deck to help!

    1 reply
  5. 21 Oct 2016

    Currently, the majority of the web is experiencing outages due to an ongoing DDoS attack on Dyn, a major DNS server.

    2 replies
  6. 3 Jun 2016

    One of our support staff, , is LOVING this story so much! What a cute Friday treat!

    It's Friday, you're clearly not working, so why not check out the latest additions to the leviathan?
    1 reply
  7. 1 Jun 2016

    Twitter search is back up and running as normal again! If you continue to experience issues, please E-mail us at support[at]storify[dot]com

  8. 1 Jun 2016

    We're aware of the current issue with Twitter search & are working with Twitter to get everything sorted out! Thanks for your patience!

    1 reply 1 retweet 2 likes
  9. 23 May 2016

    Twitter search issues resolved & it’s working as expected again. Thanks for your patience & understanding!

    5 replies
  10. 23 May 2016

    We are aware of & currently working toward a fix for the issue of not being able to search Twitter. Thanks for your patience!

  11. 2 Mar 2016

    Keep your readers hooked until the very last word. is the answer.

    5 retweets 17 likes
  12. 1 Mar 2016

    . has rebuilt with large newsrooms in mind so they can live blog easier.

    Livefyre’s Storify gets an upgrade so large newsrooms can publish real-time stories
    2 replies 35 retweets 19 likes
  13. 1 Mar 2016

    The best storytelling platform just got better. Introducing Storify 2.

    5 replies 44 retweets 80 likes
  14. 26 Feb 2016

    You'll never tell stories the same way again. Learn more on March 1st.

    2 replies 16 retweets 18 likes
  15. 28 Jan 2016

    Guess what - you were right and saves the day once again! Thanks for your help, you’re both perfect. Never change.

    1 reply
  16. In reply to
    11 Sep 2015

    Hi , would you mind, if you haven’t already, sending an email to support[at]storify with your Storify username so we can dig in?

    1 reply 1 like
  17. 13 Oct 2014

    Update: The “Reorder” function has been restored in Storify's story editor. Thanks for your patience while the team worked on a fix!

    2 replies 1 like
  18. 10 Oct 2014

    Trying the “Reorder” button? We’ve temporarily disabled it and added this tooltip to explain. Fixing asap - sorry!

    4 replies
  19. 9 Sep 2013

    We're thrilled to announce that Storify has been acquired by :

    1 reply 2 likes
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