Company | Dialpad

Who we are

At Dialpad, we think of work as a thing you do, not a place you go. You won't find cubicles or desk phones in our San Francisco headquarters, just an open room full of energetic, extraordinary people with big ideas and determination to make the business phone relevant to the way we work today. Through smart engineering, beautiful design, awesome customer support, and high energy sales and marketing teams, Dialpad Communications brings simplicity to the professional phone experience with features that make us most productive, when and where we work best.

A Dialpad History

2011

April

Firespotter Labs launches as a product accelerator, building web and mobile apps to bring innovation to large, antiquated industries.

July

Firespotter releases its first product, Nosh–an app that allows users to rate and review individual restaurant dishes.

$3 million Google Ventures raised for Series A funding.

"While he's excited about Nosh, Walker says that Firespotter has more in the pipeline—he hopes that once the team is running at full speed, they'll be shipping three or four new products a year."

Jason Kincaid, TechCrunch

August

Time Magazine names the Nosh 404 page "The Best 404 Page in Internet History."

November

We move our headquarters from Pleasanton, CA to the Financial District in San Francisco.

December

Firespotter introduces its second app, Jotly, as a parody. It lets users "rate everything," and ends up making the front page of The Wall Street Journal.

2012

February

Firespotter creates NoshList, an iPad waitlist app for restaurants. Built to replace paper waitlists. NoshList sat one million diners in its first 75 days of operation.

"With UberConference, the company introduced an alternative to the huge pain in the ass that is audio conferencing today"

Sarah Perez, TechCrunch

May

The fourth Firespotter product, UberConference, launches at TechCrunch Disrupt in New York, taking home 1st place in the Startup Battlefield competition.

2013

January

International access numbers in over 40 countries added to UberConference for free international conference calls.

December

UberConference releases V2 with a new, redesigned UX, and no more PIN numbers.

"This is what the great serial entrepreneurs do: They see how something could be better and take action. And Walker has no plans of slowing down as he guides UberConference in its development."

Ondi Timoner, Huffington Post

2014

February

The UberConference integration for Google Hangouts launches, allowing anyone to dial into a Hangouts meeting with an UberConference phone number.

"Deployed correctly, UberConference and tools like it could breathe new life into an old business artifact."

Suhas Sreedhar, Forbes

April

Screen Sharing added to UberConference

Screen Sharng is added to UberConference

September

UberConference expands to Canada

October

Dialpad launches in Beta and Firespotter Labs becomes Dialpad, focusing on voice products–Dialpad and UberConference.

"If Walker and the team at Dialpad have anything to say about it, your work calls are about to get a whole lot better."

Sarah Perez, TechCrunch

2015

January

Dialpad comes out of Beta, offering the service publicly with several new features including international calling and porting.

April

$35 million raised in Series C funding from Amasia, Felicis, Softbank, Work-Bench, and original investors, Google Ventures and Andreessen Horowitz.

2016

April

Dialpad opens a Japanese office

JOIN OUR TEAM!

Meet the team

The team behind Dialpad is what makes it a great place to work. We run ramen noodle restaurants, dance Argentine tango, grow award-winning bonsai trees, direct musicals, and whatever else we can do to keep creativity flowing, because we believe some of the best ideas emerge from the most open of minds. We’re a group of people hungry to do more, with mentalities that are inspired and ambitious. Our work is our biggest passion.

Portuguese, Tagalog, Japanese, Russian, Hindi, Mandarin, German, Dutch, Italian, Spanish, French, and Arabic are some of the many languages you will hear around the office.

Our San Francisco office has one 1972 Volkswagen company bus; 3 team flags; one sound booth; 25 (real) plants; 14 bottles of Tapatio hot sauce; 17 different company t-shirt designs; and one viral video that made it on the Ellen Show.

If you like music, our team has a member of the San Francisco Symphony chorus as well as a Filipino pop star... they may serenade you.

Meet our executives

Craig Walker

Craig is the Founder and CEO at Dialpad. Previously, he was Founder and CEO of GrandCentral Communications (now Google Voice) and prior to that, ran Yahoo! Voice as the Senior Director of VoIP at Yahoo!

John Rector

John is a co-founder and the VP of Telephony at Dialpad. Previously he worked at Google as a Senior Software Engineer, building the telephony backend for Google Voice.

Brian Peterson

Brian is a co-founder and the VP of Engineering at Dialpad. Previously he was a Senior Software Engineer at Google, building the front end of Google Voice.

Vincent Paquet

Vincent is the VP of Product at Dialpad. Previously, He was PM for Google Voice, co-founder and COO of GrandCentral, and Director of Business Development at Yahoo!.

Steven Love

Steven is the Chief Financial Officer (CFO) at Dialpad. Previously he served as the CFO at Mblox and also held senior leadership roles at Evolv, Affymax, Connetics, Informatica, Portal Software, and Ernst & Young.

Steve Milner

Steve is the Vice President of Sales at Dialpad. Prior to joining Dialpad, Steve led Enterprise sales organizations at Rackspace, Level 3 Communications and TATA Communications for over 15 years.

Morgan Norman

Morgan is the VP of Marketing at Dialpad. He was SVP of Marketing at NetSuite, and SVP of Marketing and Chief Creative Officer at Zuora. Prior to that, he held marketing leadership roles at Microsoft, WorkSimple, WageWorks, and Ixia Communications.

Steve LaCommare

Steve is the VP of Finance at Dialpad. Previously he ran Finance for security software start-up Nok Nok Labs, and prior to that was Senior Director of Financial Planning & Analysis for Saba Software during their IPO and growth phase.

Erik Lagerway

Erik is the VP of Client Solutions at Dialpad. He is a serial entrepreneur with more than 20 years of expertise in building Real Time Communications software companies, including Hookflash, Gaboogie, Shift Networks, CounterPath and more. Erik is also founder and former Chair of the W3C ORTC Community Group & former co-chair on the W3C WebRTC Working Group.

Khaled Saffouri

Khaled Saffouri is the VP of Commercial Sales at Dialpad. Khaled is an established sales leader, having spent 14 years building and running SMB, Mid-Market, Cloud & Enterprise US Sales at Rackspace prior to joining Dialpad.

Moses Sison

Moses is the Head of People Ops and Talent Acquisition at Dialpad. He has spent his career finding talented people for Google, Adobe and Silver Spring Networks.

Marlo Go Stroud

Marlo is the General Counsel at Dialpad. Prior to joining Dialpad, Marlo practiced regulatory and telecom law with Goodin, MacBride, Squeri & Day, LLP, as well as served in the general counsel's office of CTIA-The Wireless Association.

Investors

Rich Miner

Rich is a Director at Google focused on education-related technology. He has spent more than 30 years building and investing in innovative startups. Previously, he was a General Partner at Google Ventures and a co-founder of Android.

Marc Andreessen

Marc is an entrepreneur, investor, and software engineer. He is the co-author of Mosaic, a co-founder of Netscape, and a General Partner at Andreessen Horowitz. He currently sits on the board of directors of Facebook, eBay, Hewlett Packard Enterprise, among others.

John Kim

John is a Managing Partner at Amasia. Previously, he served as Senior Vice President at Mercuria Energy Group, Executive Director at Goldman Sachs, and Portfolio Manager at Korean National Investments.

Wesley Chan

Wesley is a Managing Director at Felicis Ventures. He was a Founder of Google Analytics and Google Voice, and a General Partner at Google Ventures. Prior to that, he held technical positions at HP Labs and Microsoft.

Jon Lehr

John Lehr is a co-founder and General Partner at Work-Bench where he invests in enterprise technology startups. Previously, he worked at Morgan Stanley in the Office of the CIO.

Teddy Himler

Teddy is an associate at Comcast Ventures. Previously, he was Vice President at SoftBank and held positions at Goldman Sachs and the U.S. House of Representatives.

Work with us!

At Dialpad, there is no idea too crazy and no task too small -- we work together to build products we’re proud of. If you're interested in joining us, check out our job openings below and send us a note.

"Working at Dialpad is awesome. Having the room to experiment and find that balance between function and aesthetic is what being a designer is all about."

Carey, Designer

"I love working with smart developers on a product that people want and need because it will make a difference to their business."

Mike, Engineer- Telephony

"I love being surrounded by smart, hardworking people who drive me to stay at the top of my game. The collaborative work environment makes work enjoyable, and we constantly test marketing ideas to ensure decisions are based on facts, not opinions."

Ciaran, Marketing

"I love the immense responsibility product managers have at Dialpad. PMs are responsible for the overall success of the product and smooth team operations. We have a deep understanding on how the product is being used, help drive the vision, and use data to make informed decisions."

Sara, Product Manager

Customer Support

Design

Engineering

Finance

Client Solutions

Marketing

People Operations

Product

Sales

Awards

Dialpad 2014 Internet Telephony Product of the Year

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