Get Help
There are lots of different ways to get help using OpenShift Online. Please review the below options and choose the one that is right for you.
Technical Support
If you are subscribed to a Dedicated Node or Silver plan you can open a support case with Red Hat's Award Winning Global Support Services (GSS).
Open or Track a Technical Support CaseBilling
All billing issues are handled by our Customer Service department. Please click the below link to find the correct contact information for your region.
Contact the Billing DepartmentCommunity Support
Leverage the collective intelligence of the OpenShift Online Community to help you resolve common (and not so common) coding and configuration issues. Community members include OpenShift Origin Contributors, Evangelists, Accelerators, Red Hat Developers, Engineers, and System Administrators from all over the world.
Stack Overflow is a question and answer site for professional and enthusiast programmers. It's built and run by you as part of the Stack Exchange network of Q&A sites. With your help, we're working together to build a library of detailed answers to every question about programming.
Ask a Programming QuestionChat on IRC
Want to chat with other OpenShift Online users in real time? Check out the #openshift channel on freenode and get crowdsourced answers from those that have been there and done that (some even got t-shirts).
Join the ConversationCommunity Mailing List
Not all questions are purely technical or meet the Stack Overflow on-topic guidelines. For such questions we've created a mailing list where you can easily share your thoughts or questions. You can also subscribe to get updates on other users' issues or join the community and share your expertise!
Go to the Mailing ListNeed a faster resolution?
Need some one-on-one help with an issue you are having? Upgrade to the Silver plan. Please review the Scope of Coverage to see what is officially supported.
Upgrade to the Silver planContact Us
Have a pre-sales question about OpenShift Online that you can't find the answer to? Have a technical issue and just need a nudge in the right direction? Use the below link to submit a request and we will do what we can to help you.
Submit a Request