Guardian help
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Am I a reader, supporter or subscriber?You can experience the Guardian in a number of ways: as a reader, as a supporter or as a subscriber. Find out which group you fall into and then find more detailed information about what you can expect from your subscription, or ways to stay in touch as a supporter. -
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Ask for help with the GuardianEach week we receive hundreds of emails from users around the world. Here are our answers to your most common queries, see below for more specific help
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Signing in
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For Guardian readersIf you are reading on our desktop or mobile sites, or in the app and would like to leave a comment or recommend another reader’s comment, you will need to be signed in. Signing in also means you can edit your profile, and your email preferences.
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For Guardian supportersSign in help for Guardian supporters
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For Guardian subscribersIf you are reading on our desktop or mobile sites or in the app and would like to leave a comment or recommend another reader’s comment, you will need to be signed in
Guardian account
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Account FAQsHelp with signing in and registering to use services on the Guardian
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How to delete Guardian accountHow to delete Guardian account
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Problems with your email subscriptions?If so, you should be able to find the answer here
Payments
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Help for supporters, partners and patronsGuardian supporters, partners and patrons are readers who choose to support the Guardian’s independent journalism financially, keeping it open for all, by making regular, ongoing contributions, or one-off payments
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Help for print subscribersHelp with payments for print subscribers
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Help for digital subscribersA two-week free trial is available to all new iPad, Android and Kindle Fire users and after this time you will need to subscribe to continue to access issues.
Contributing to our journalism
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Freelance contributorsIf you want to offer the Guardian, Observer or Guardian.co.uk a contribution, you should consider which section of our newspapers and websites is most likely to be interested. Contact the commissioning editor for this section - ideally by phone or email - and briefly outline your idea.
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More info on contributingLatest Supplying content to Guardian News & Media news, comment and analysis from the Guardian, the world's leading liberal voice
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Responding to our journalism
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Contact the Guardian and ObserverContact details for people and departments at the Guardian, Observer and the Guardian website. The switchboard number is 020 3353 2000
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Make a complaint about our contentFind out about our Guardian and Observer Readers’ editors, how to complain about a piece that appeared online or in print and how the process works
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The Guardian's Editorial CodeFind out what rules Guardian journalists must adhere to and read the Guardian’s code of conduct for journalists
Print subscriptions
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Updating your contact or delivery detailsIt is not currently possible for print subscribers to update their details online, although we are working on making this change in the future
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Going on holiday?If you are going away, you can take a holiday from your subscription. Here’s how.
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Help with vouchersWhen you subscribe to the Guardian and/or Observer newspapers, we send you a book of individually-dated vouchers, one for each newspaper included in your subscription
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Help with deliveryIf you are a Guardian subscriber within the M25, and you pay us to organise delivery of your daily paper, you’ll find troubleshooting information below
Commenting
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Comments and Moderation FAQs
Everything you've ever wanted to know about community on the Guardian website
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Community standards and participation guidelines10 guidelines which we expect all participants in the Guardian’s community areas to abide by
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Reporting commentsCommunity FAQs: Reporting Comments
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Commenting account FAQsCommunity FAQs: Commenting Accounts
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