Qualtrics

@Qualtrics

Qualtrics is the world's leading enterprise survey platform that powers customer, market, and employee insights.

USA
Joined January 2009

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  1. How to double customer insights with :

  2. The Next-Level Educator and Student Experience: Partners with

  3. How Medical School streamlined newsletters with :

  4. Consider the potential effect respondent fatigue is having on your :

  5. 4 more online resources for gathering market :

  6. "Believe in yourself & back yourself to come out on top."

  7. Inspire Your Team To Collaborate: 7 actions that inspire collaboration ():

  8. The rewards of giving your customers a voice:

  9. Implementing both & employee feedback channels can work wonders:

  10. RT : The average cost of a in the U.S. is $29k. Yikes!

  11. 4 more online resources for gathering market :

  12. How Medical School streamlined newsletters with :

  13. Integrate with to unlock your 's potential:

  14. How To Hire Like Silicon Valley?: Hiring people who align with your culture ():

  15. It’s common knowledge – & common sense – customers want to do business w people they know, like & trust.

  16. Having employee/customer isn't ‘nice to have’ – it's absolutely essential:

  17. 5 must do’s for courting the customer:

  18. 4 more online resources for gathering market insights:

  19. Put emotion in your CX:Instead of trying to understand the averages of many, understand the depths of a few. Bruce Temkin,

  20. . discusses infusing emotion into your at 3pm ET:

  21. "End-to-end customer journeys, not individual touchpoints, are the unit to measure." - Alex Rawson, & Company

  22. How Audi redefined their customer experience -

  23. "Mind and care for the micro" "treat everyone well by not treating them the same"

  24. Danny Cox of JetBlue is next! Learn to empower your organization with finesse:

  25. Join us for the final day of . First up @ 11am ET is Mark Ramsey of Audi. Watch here:

  26. Little wows—moments of WOWs—add up when you light up customers with little delights.

  27. Lessons from The Mouse on how to deliver world-class , by ! Watch at 3pm ET >>

  28. 80% of tweets come from with 80% reduction in cost to resolve

  29. Up next, Twitter's explains how to use the site to amass results (2pm ET):

  30. continues! Next, "Creating a Customer-Centric Learning Culture" w/ Adam Rothschild:

  31. How to have the best customer service ever? Have the happiest staff ever. -Zappos

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