Genesys

@Genesys

Powering the world’s best customer experiences, across every channel, on-premise and in the cloud.

Daly City, CA USA
Gått med mars 2009

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  1. Fastnålad Tweet
    30 jan.

    Sometimes just a moment of humanity can make all the difference. It’s these moments when agents become true heroes. Nominate an agent like Kate today:

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  2. för 14 timmar sedan

    Genesys shares how you can use as a competitive differentiator via

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  3. Retweetade
    12 feb.

    Check out the article on creating a workplace people will love!

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  4. för 18 timmar sedan

    Use employees’ view of tools as first metric for AI success. Read more from Genesys Cameron Smith in

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  5. Retweetade
    9 feb.

    Join us in beautiful ☀️ for the must-attend enterprise communications and collaboration event of the year, . Use code GENESYS for $500 off a conference pass or get a FREE Expo Plus Pass. 🎟️ 🗓️ March 18-21

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  6. 12 feb.

    . highlight Genesys as a strong vendor for Business .

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  7. 12 feb.

    Learn how sales and can increase website conversions with and and reduce shopping cart abandonment. Read the blog.

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  8. 12 feb.

    Genesys Chief People Officer shares her philosophy on creating a great place to work in .👇

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  9. 12 feb.

    By reducing overflow calls with , saved $50,000:

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  10. 12 feb.

    and teams, looking to increase conversions? and can help. Join us Feb. 14 🗓️ to learn how. Register: 🎙️:

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  11. Retweetade
    12 feb.

    [] Join us and experts from for a morning of AI-focused talks, panels and Q&A sessions with the Indiana Office of Technology & on how they improved their customer experience through modernization on 2/21:

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  12. 11 feb.

    Improve Your Market Reputation With . Read the blog to learn about cloud-based solutions for your contact center.

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  13. 11 feb.

    Cognitive technology is an emerging area that integrates data mining, pattern recognition and natural language processing to mimic the way the human brain works. Read the contact center blog post.

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  14. 11 feb.

    5 Ways to Cut Through the Noise and Online Distractions and Reduce Cart Abandonment. Read the blog.

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  15. 11 feb.

    Read the next blog in the Genesys AI Ethics series for the contact center industry. Learn about the future of contact center employees and artificial intelligence. .

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  16. 11 feb.

    . says key to improving is to stop asking customers to repeat themselves, names Genesys as a top platform

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  17. 11 feb.

    Join us, and a guest from the on Feb. 21 🗓️ for Breakfast Briefing covering: 🔘 The future of modernization 🔘 Why is focusing on 🔘 Overcoming barriers to implementing new Register: 📍

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  18. 11 feb.

    Join us for this webinar to learn how leading companies are using blended to drive customer intimacy and revenue .📈 Register: 🗓️ Feb. 20th

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  19. 10 feb.

    Our Developer site has relaunched with a new look and new features including a “Get Started” guide, tutorials, and list of common use cases.

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  20. 9 feb.

    A single conversation can be so powerful. Kate is an inspirational agent who makes a real difference in people’s lives, all because of a single conversation. Watch her story.

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  21. 9 feb.

    Join us in beautiful ☀️ for the must-attend enterprise communications and collaboration event of the year, . Use code GENESYS for $500 off a conference pass or get a FREE Expo Plus Pass. 🎟️ 🗓️ March 18-21

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