SKRILL (FORMELY MONEYBOOKERS) - AN ONLINE PAYMENT SYSTEM WITH TERRIBLE CUSTOMER SERVICE
Online payment systems allow translation companies to do business worldwide with customers they have never met before. PayPal is the world leader and we have used it for many years but recently we had a new translator that only used Skrill – Moneybookers .
Simply trying to load the Skrill - Moneybookers account with $110.00 has turned into an ordeal requiring six emails in which these clowns made an escalating set of demands about documentation, each time granting only 48 hours to reply before closing the case. Here’s the last email on a Sunday morning.
from: Skrill Help <
[email protected]>
to: "
[email protected]"<
[email protected]>
date: Sun, Jun 5, 2016 at 3:52 AM
subject: We have not heard back from you (Case # 04588906)
Dear Mark Pisoni,
We had requested additional information to resolve your inquiry.
As we have not received feedback from you in the past 48 hours, we are closing this case.
If you have any updates or want to add information, please submit a new inquiry via our Contact Us page or reply to this message.
You can check the progress or status of all your recent inquiries at My Cases.
Kind Regards,
The Skrill Team
Skrill USA Inc.; 61 Broadway; New York; NY 10006 Skrill USA Inc. is registered with the U.S. Department of Treasury’s Financial Crimes Enforcement Network (FinCEN) as a money services business and holds money transmitter licenses in various U.S. states.
#skrill #Moneybookers #customerservice
