What to do if you receive an alert that an employee’s Airbnb for Work email address is unconfirmed

When an employee leaves your company, the work email address associated with their Airbnb account may no longer accept incoming emails. If we receive a bounced email from one of your travelers, we’ll notify you. You can then review any reservations they've charged to your company and take action where necessary.

Sometimes there are situations where an employee’s email address might change due to a marital name change, branding changes, etc. In this case, they may still be a valid member of your Airbnb for Work program, so double-check before removing them from your dashboard.

Review employees whose work email addresses are unconfirmed

How to cancel a former employee’s trip or remove them from the program

Find out how to cancel a former employee’s trip or remove a former employee from your Airbnb for Work program.