Deactivating or deleting your account
We’d hate to see you go, but if you’ve decided to leave Airbnb, you have a couple of options. You can temporarily deactivate your account, which allows you to reactivate it later, or you can permanently delete it.
What happens when you deactivate your account
If you're a host, you also have the option to deactivate a listing without deactivating your entire account. You can reactivate your listing whenever you’re ready.
Still thinking about deactivating your account? Here’s what happens:
- Your profile will be hidden
- Your listings will be hidden if you’re a host
- Some information, like your reviews, may remain visible to others
- Airbnb will retain your account data so you can reactive in the future
To reactivate your account, contact us.
To deactivate your account
Deactivate your account on desktop
- Click Profile > Account > Login & security
- Under Account, click Deactivate
- Choose a reason for deactivating your account, then click Continue
- Click Deactivate account
Deactivate your account in the Airbnb app
- Go to Profile
and then tap Account
- Under Settings, tap Login & security
- Under Account, tap Deactivate
- Choose a reason for deactivating your account, then tap Continue
- Tap Deactivate account
Deactivate your account in the Airbnb app
- Go to Profile
and then tap Account
- Under Settings, tap Login & security
- Under Account, tap Deactivate
- Choose a reason for deactivating your account, then tap Continue
- Tap Deactivate account
Deactivate your account on mobile browser
- Tap Profile > Account > Login & security
- Under Account, tap Deactivate
- Choose a reason for deactivating your account, then tap Continue
- Tap Deactivate account
How account deletion works
When you permanently close and delete your account:
- We’ll verify your identity for security purposes before accepting the request
- Once your request is processed, your personal information will be permanently deleted, except for certain information that we’re legally required or permitted to retain, as outlined in our Privacy Policy.
Once your account is deleted, you can’t reactivate it, recover any data, or regain access. You'll need to set up a new account if you want to use Airbnb again. Learn more about exercising your data subject rights.
To delete your account
Delete your account on desktop
- Click Profile > Account > Privacy & sharing
- Under Manage your account data, click Delete your account
- Choose which country you reside in
- Choose a reason why you deactivated your account
- Click Next
- Click Delete account
Delete your account in the Airbnb app
- Go to Profile
- Under Settings, tap Privacy and sharing
- Tap Delete your account
- Choose which country you reside in
- Choose a reason for deleting your account
- Tap Delete account
- To confirm, tap Delete account
Delete your account in the Airbnb app
- Go to Profile
- Under Settings, tap Privacy and sharing
- Tap Delete your account
- Choose which country you reside in
- Choose a reason for deleting your account
- Tap Delete account
- To confirm, tap Delete account
Delete your account on mobile browser
- Tap Profile > Account > Privacy & sharing
- Under Manage your account data, tap Delete your account
- Choose which country you reside in
- Choose a reason why you deactivated your account
- Tap Next
- Tap Delete account
Alternatively, you can delete your account by visiting Manage your data.
Note: Different policies and procedures apply to users in mainland China. You can contact us for more info.
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