How-to
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Host
How reservation changes affect your payout
How reservation changes affect your payout
When a guest submits a change request, it’s treated as a new booking, and the price is calculated at your current nightly rate. If you've adjusted your listing’s nightly rate since the original booking was made, your payout will be calculated based on this new rate.
If the rate is now higher, you could offer the original rate by making a special offer. Your guest will appreciate it.
To send a special offer
Send a special offer on desktop
- Click Messages and open the message from your guest
- Click Special offer
- Under the Subtotal, enter the price you’d like to offer for the entire stay
- Click Send special offer
Send a special offer in the Airbnb app
- Tap Messages
and open the message from your guest - Tap Special offer
- Under the Subtotal, enter the price you’d like to offer for the entire stay
- Tap Send special offer
Send a special offer in the Airbnb app
- Tap Messages and open the message from your guest
- Tap Special offer
- Under the Subtotal, enter the price you’d like to offer for the entire stay
- Tap Send special offer
Send a special offer on mobile browser
- Tap Messages and open the message from your guest
- Tap Special offer
- Under the Subtotal, enter the price you’d like to offer for the entire stay
- Tap Send special offer
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