Qualtrics
@Qualtrics
Qualtrics is the world's leading enterprise survey platform that powers customer, market, and employee insights.
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Discover the best in
#CX practices from JetBlue and many others. Sign up for free: http://bit.ly/1RP6sWn#CXweekpic.twitter.com/UsfIKU0PzA
8:57 AM - 9 May 2016 · Details6 retweets 6 likes -
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Tomorrow we're joined by experts from Audi, JetBlue & more for the final day of
#CXweek. Don't miss it! http://bit.ly/1RP6sWn#CX2:30 PM - 18 May 2016 · Details0 retweets 2 likes
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Little wows—moments of WOWs—add up when you light up customers with little
#CX delights.#CXweek —@DennisSnow#micromoments3 retweets 3 likes -
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sunshine Retweeted Qualtrics
This was a great session! thanks so much
#CXWeekhttps://twitter.com/Qualtrics/status/733005740735115265 …sunshine added,
Qualtrics @QualtricsLessons from The Mouse on how to deliver world-class#CX, by@DennisSnow! Watch at 3pm ET >> http://bit.ly/1RP6sWn pic.twitter.com/DADvU3AHKE1 retweet 0 likes -
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Today's final webinar: "How to Change Your Culture", by Ben Granger Ph.D. >> http://bit.ly/1RP6sWn
#CXweek#CX12:48 PM - 18 May 2016 · Details0 retweets 0 likes
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Lessons from The Mouse on how to deliver world-class
#CX, by@DennisSnow! Watch at 3pm ET >> http://bit.ly/1RP6sWn pic.twitter.com/DADvU3AHKE
11:46 AM - 18 May 2016 · Details0 retweets 2 likes -
80% of
#social#customerservice tweets come from@twitter with 80% reduction in cost to resolve#CXWeek#customerexperience3 retweets 3 likes -
Up next, Twitter's
@jefflesser explains how to use the site to amass#CX results (2pm ET): http://bit.ly/1RP6sWn pic.twitter.com/j8aQDCW3ln
10:50 AM - 18 May 2016 · Details0 retweets 0 likes -
just don't innovate to
#innovate - innovate with#purpose@Qualtrics#cxweek@ANSinsights#ansinsights@AdaminChappaqua2 retweets 2 likes -
#CXweek continues! Next, "Creating a Customer-Centric Learning Culture" w/ Adam Rothschild: http://bit.ly/1RP6sWn pic.twitter.com/XOYeOkothh
9:50 AM - 18 May 2016 · Details0 retweets 3 likes -
How to have the best customer service ever? Have the happiest staff ever. -Zappos
#CXweek2 retweets 6 likes -
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Learn to combine UX research, marketing research & web analytics with
@AgenovZappos --- next up at 12pm ET: http://bit.ly/1RP6sWn#CXweek8:50 AM - 18 May 2016 · Details1 retweet 6 likes
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Ben Babcock of http://Jet.com explains democratizing
#CX in today's first webinar (11am ET): http://bit.ly/1RP6sWn#CXweek7:45 AM - 18 May 2016 · Details1 retweet 0 likes
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Experts from Twitter, Zappos & more give us their best
#CX tips during today's#CXweek sessions! Sign up for free:http://bit.ly/1RP6sWn7:08 AM - 18 May 2016 · Details1 retweet 3 likes
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Today's final webinar (5pm ET) >> "How to Execute Your
#CX Vision" by our own Jamie Morningstar: http://bit.ly/1RP6sWn#CXweek1:45 PM - 17 May 2016 · Details0 retweets 1 like
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#CXweek || And we're back with@McKinsey on transforming#custexp w/ process improvement#digital#cx@Qualtricshttp://cxweek.com12:59 PM - 17 May 2016 · Details1 retweet 1 like
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McKinsey & Company returns with "Using Rapid Process Improvement to Transform
#CX" ... Watch at 4pm ET: http://bit.ly/1RP6sWn#CXweek12:50 PM - 17 May 2016 · Details1 retweet 1 like
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We're excited to hear from Ben Stewart of Patagonia! Stream his webinar at 3pm ET: http://bit.ly/1RP6sWn
#CXweekpic.twitter.com/qCkiDu5EPM
11:50 AM - 17 May 2016 · Details0 retweets 1 like -
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Learn to monetize mobile & improve
#CX in our next webinar by Mark Schofield of Bain & Company. 2pm ET: http://bit.ly/1RP6sWn#CXweek10:50 AM - 17 May 2016 · Details2 retweets 0 likes
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Great information from Kerri Nelson. CX is a team effort and can't be done by one person.
#CXweek2 retweets 4 likes -
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Kerri Nelson of
@CustomersFirstN presents "Integrating Customer Analytics Into Your Business" at 1pm ET: http://bit.ly/1RP6sWn#CXweek9:50 AM - 17 May 2016 · Details0 retweets 1 like
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“Your customers will only love your company as much as your employees do.” – Ted Coine
#CXWeek5 retweets 6 likes -
Research shows that 25% of customers will defect after just one bad experience.
#CXWeek3 retweets 3 likes -
#CX experts from McKinsey & Company return today at 12pm & 4pm ET. Stream for free: http://bit.ly/1RP6sWn#CXweekpic.twitter.com/heBdZsv5DC
8:45 AM - 17 May 2016 · Details1 retweet 3 likes -
Lesson of the day
#cxweek comes from Bruce Paul: 'Culture eats strategy for lunch'.6 retweets 5 likes -
#CXweek begins this morning @ 11am ET w/ insights from Universal Orlando. Watch online: http://bit.ly/1RP6sWn#CXpic.twitter.com/3bl6U78kHl
7:38 AM - 17 May 2016 · Details2 retweets 3 likes -
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#CXweek returns tomorrow! Hear from#CX experts at Universal Orlando, Bain & Company & more! http://bit.ly/1RP6sWn pic.twitter.com/P7IBw2DAAy
3:02 PM - 16 May 2016 · Details1 retweet 4 likes -
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Join us for today's final webinar, "How to Build a
#CX Vision", at 5pm ET. Stream online: http://bit.ly/1RP6sWn#CXweek1:50 PM - 16 May 2016 · Details1 retweet 0 likes
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@kerrybodine presents "10 Steps to Mapping Your Customer Journey" at 4pm ET: http://bit.ly/1RP6sWn#CXweek#CXpic.twitter.com/HC3nm93CXa
12:50 PM - 16 May 2016 · Details0 retweets 0 likes -
Drew Schildwächter Retweeted Qualtrics
I was able to sit for one of these sessions today. Worth checking out.https://twitter.com/Qualtrics/status/729701799385391105 …
Drew Schildwächter added,
Qualtrics @QualtricsDiscover the best in#CX practices from JetBlue and many others. Sign up for free: http://bit.ly/1RP6sWn#CXweek pic.twitter.com/UsfIKU0PzA1 retweet 1 like -
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Luke Williams of AECOM presents "Winning the Battle for Share of Wallet" at 3pm ET. Watch online: http://bit.ly/1RP6sWn
#CXweek11:50 AM - 16 May 2016 · Details1 retweet 2 likes
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Conducting open-ended qualitative research that explores unmet needs at a defined cadence = important CX habit
#CXWeek2 retweets 1 like -
Anyone of my Twitter friends tuning into
#CXWeek this week? http://cxweek.com/ Great line up. FREE.pic.twitter.com/kucWZysxVL
11:12 AM - 16 May 2016 · Details1 retweet 0 likes -
Qualtrics followed C.V.Ramana hyd, Olugbenga ADEBAYO, Genevieve Adam-Smith and 153 others
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@cvrhydFreelance Trainer from Hyderabad. Managerial & Soft Skills Trainings to employees of Corporates & NGO s. Employability Training to students & grads.
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@CEOOJADEBAYOManagement Consultant | Project Manager | CSR-SD Expert | Sport Business | Destination Management Consultant. President / CEO, GADESHIRE INTERNATIONAL GROUP
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Learning to create a customer experience vision from
#CXWeek and@McKinsey Great points and info on strategy!@Qualtrics1 retweet 0 likes -
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Where are you on the path to
#CX management maturity? Catch the next#CXweek webinar at 2pm ET, presented by@mbcxp:http://bit.ly/1RP6sWn10:50 AM - 16 May 2016 · Details0 retweets 0 likes
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The employee journey is just as important as customer journey to provide great end to end
#CX. via@McKinsey#cxweek@Qualtrics2 retweets 3 likes -
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#CXWeek ||@McKinsey Decision to focus on#CX pulls us out of#silos & company politics@Qualtrics#custexp#visionhttp://cxweek.com9:45 AM - 16 May 2016 · Details1 retweet 0 likes
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define aspiration. align leadership. cascade vision. vision becomes behavior.
#corporateculture#cxweek@McKinsey@Qualtrics@ANSinsights3 retweets 3 likes -
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#CXWeek ||@Porsche's 5#CX Principles: Detail, Appreciation, Personalization, Exclusivity, Relevance#CX@Qualtricshttp://cxweek.com8:02 AM - 16 May 2016 · Details1 retweet 0 likes
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@Porsche to begin placing#GoPro cameras in their vehicles to capture customers reactions on test drives!#cxweek@Qualtrics1 retweet 2 likes -
Thought provoking research from
@Dropbox re: how work is changing; fragmentation can be a good thing#CXWeekpic.twitter.com/ohsKyksBWi
10:21 AM - 16 May 2016 · Details1 retweet 1 like -
Next at 1pm ET,
@lwaldal of Dropbox presents "The Future of the Work Experience" http://bit.ly/1RP6sWn#CXweekpic.twitter.com/uQdQNadLnD
9:50 AM - 16 May 2016 · Details1 retweet 1 like -
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"Wow moments matter." -Ron Ritter
@McKinsey#CXweekhttp://bit.ly/1RP6sWn9:30 AM - 16 May 2016 · Details3 retweets 1 like
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So many new ideas just from the first session by
@Porsche. The vehicle delivery app is a nice touch
@Qualtrics#CXweek#CX2 retweets 3 likes
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