Careers
At Cloudinary we are building the world’s best platform for end-to-end image and video management. We enable our customers to easily upload images to the cloud, perform smart image manipulations and have their media files delivered lightning fast to their website and mobile app users. Cloudinary offers comprehensive APIs, SDK for all development frameworks and extensive administration capabilities.
We believe that interacting and working with great, creative, passionate, fun and smart PEOPLE leads to creating amazing products! We are offering you to join this unique working environment in addition to competitive salary and full benefits.
Want to learn more about us? About the position? About our technology? The vibe in the office? You are welcome to contact us directly!
To apply, please contact us at [email protected].
Israeli Office
California, US Office
All Open Positions
Senior Backend Developer (Israel)
Cloudinary helps thousands of websites and mobile applications to manage billions of images. We are looking for a brilliant, creative and motivated backend developer to join us and work on unique challenges of scale and complex functionality while keeping the product fast and simple to use.
Responsibilities
- Build the next generations of Cloudinary's image and video management service.
- Scale a fast growing platform that serves billions of images.
- Join a team of industry veterans and help architect and build the next version of our service.
- Get deeply involved with all aspects of running a successful SaaS startup. From customer focused product definition, to implementation and scalable deployment.
- Tackle some of the most challenging problems in online image management today.
Requirements
- 10+ years experience of application design and development.
- Strong understanding and hands-on experience of web technologies and architecture.
- Hands-on experience with web dev platforms (e.g., Ruby on Rails, Node.js).
- Ability to carry requirements from early phase to full implementation.
- Great communication skills with tech and non-tech alike.
- Fluent in English, both written and verbal.
Bonus
- Experience in Ruby on Rails development.
- Working with high scale, distributed cloud-based architectures and AWS specifically.
- Experience working in an early-stage startup company.
- Experience with image processing and manipulation.
Or contact Noa Menache to learn more about the position.
SDK Developer (Israel)
We are looking for a brilliant developer to join our development team and develop a product that thousands of customers already depend on.
Responsibilities
- Develop SDKs for a variety of client environments for client, server and mobile applications.
- Identify and adopt new development environments quickly.
- Collaborate with contributors from around the world to further enhance the SDKs.
- Enrich the existing SDKs across multiple technologies & multiple environments.
Requirements
- 5+ years experience of software development.
- Strong understanding of web technologies and architecture.
- Working knoweldge RESTfull API.
- Deep, hands-on experience with at least two web development platforms such as Ruby on Rails, Django, Node.js, J2EE and .NET.
- Desire and ability to dive-in and quickly and independently learn new technologies.
- Ability to carry requirements from early phase to full implementation.
- Great communication skills with tech and non-tech alike.
- Fluent in English, both written and verbal.
Bonus
- Experience in multiple development frameworks and programming languages such as Ruby, PHP, Python, .Net, Java, Scala, Javascript, jQuery, AngularJS, NodeJS, ioJS, ReactJS etc'.
- Deep experience and understanding in multiple mobile frameworks such as Android, iOS, Tizen, and Cordova.
- Experience designing and implementing APIs or SDKs.
- Experience with development, build and integration tools, such as TravisCI, git, Maven, Gradle and grunt.
- Experience in contributing to, maintaining and releasing open source libraries.
- Experience working in an early-stage startup company.
- B.Sc. in Computer Science.
Or contact Noa Menache to learn more about the position.
Senior Front-end Developer (Israel)
We are looking for a brilliant, creative and motivated front-end developer who is passionate about delivering an amazing user experience. We build a product that thousands of customers already depend on. If you want to be a part of a fast paced startup, join our team as a Senior Front-end Developer.
Responsibilities
- Build the next generation of Cloudinary's management console, upload and presentation widgets, and other modern web & mobile user interface components.
- Join a team of industry veterans and help architect and build the next version of our service.
- Get deeply involved with all aspects of running a successful SaaS startup. From customer focused product definition, to implementation and scalable deployment.
- Tackle some of the most challenging problems in online image management today.
Requirements
- 7+ years experience of application design and development.
- Strong understanding and hands-on experience of web technologies and architecture with emphasis on front-end development.
- Deep, hands-on experience with web dev platforms (e.g., Ruby on Rails, Node.js) and modern client side frameworks (e.g., AngularJS).
- Passion for building useful and neat graphical user interfaces.
- Ability to carry requirements from early phase to full implementation.
- Great communication skills with tech and non-tech alike.
- Fluent in English, both written and verbal.
Bonus
- Experience in Ruby on Rails development.
- Experience in building responsive client-side web applications (e.g., Bootstrap, AngularJS).
- Working with high scale, distributed cloud-based architectures and AWS specifically.
- Experience working in an early-stage startup company.
Or contact Noa Menache to learn more about the position.
QA Automation Lead (Israel)
We are looking for a devil.
The devil is the one that looks for our service's weak spots and gloats.
She (or he) is looking for our defects manually and automatically.
He (or she) is out of the box thinker, looking beyond the obvious, for the edge cases, for the small details in the UI and whatever might fail our service.
If you’re all of the above, you might be our first QA engineer. Yes, first!
This means that we are looking for the one that can lead and own our amazing service quality to an "out of this world" quality.
Responsibilities:
- Take full ownership over the service quality assurance.
- Generate STP based on product specifications and dev’ input.
- Create, execute and maintain manual test cases.
- Create, execute and maintain automated tests - UI and API integration tests.
- Ability to initiate and execute tests without having a detailed test case
- Bugs reporting & verification
Requirements:
- At least 5 years of experience with software testing
- At least 3 years of experience with automation testing
- Experience in automated tests development - UI & Integration (API)
- Experience in GUI testing - the devil is in the details…(you probably know that)
- Experience in development, execution and maintenance of manual tests cases
- STP development experience
- High level of articulation and writing in English
- Ability to work independently.
- Ability to switch tasks regularly.
- Experience in creation and installation of test environments on Windows/Mac OS/Mobile devices (for our SDKs)
- BSC in computer science - huge advantage
Or contact Noa Menache to learn more about the position.
DevOps Engineer (Israel)
Join our Operation team as a DevOps Engineer. Define and create operations tools and processes for a massively scalable system, backing 10,000’s of the world’s busiest websites and apps, which will hopefully grow to become the media backbone for the whole Internet.
You will sometimes wake up at night to make sure the production system is working properly, but you will be doing it in a fun and supportive environment in which you will constantly learn and evolve, and where your ideas will be embraced and pursued.
Responsibilities
- Manage live production environments. Handle ongoing monitoring and troubleshoot failures.
- Provide architectural solutions for complex data and processing requirements involving large-scale systems and rapid growth.
- Manage live environment from server infrastructure all the way to applicative image management layers.
- Define and manage automated production processes.
- Implement system monitoring procedures.
- Design & implement our system’s network topology.
Requirements
- 5+ years experience with production systems.
- Experience working with dozens of servers online.
- Experience working with a 24/7/365 high-traffic web service.
- Must have experience with: Linux, AWS, MySQL, Cassandra or other NoSQL, Elasticsearch or other search engines, Web development: Ruby-on-Rails/Node.js/Django/JEE, Shell scripting, Networking, Firewalls, Monitoring systems, System security.
- Would be awesome if has experience with: Chef/Puppet/Ansible/Saltstack, ELK stack, Continuous Deployment/Integration tools.
Or contact Noa Menache to learn more about the position.
DevOps Manager (Israel)
Join our R&D group to lead the Production / System Engineering Technical Operations team.
Manage, define and run a massively scalable system, backing 10,000’s of the world’s busiest websites and apps, which aims to grow to become the media backbone for every website.
We’re looking for a cloud-native engineer & team leader, that deploys and runs complex software on hundreds of 8xlarge machines with no effort, and hasn’t given a pet name to a server since the cloud was invented.
This is a great opportunity to manage a large-scale infrastructure that is servicing huge amounts of data and traffic, work with an outstanding engineering team, and employ state-of-the-art tools and techniques.
You will be doing it in a fun and supportive environment in which you will constantly learn and evolve, and where your ideas will be embraced and pursued.
Responsibilities
Ownership of: Uptime, Scalability, Performance, Software delivery & Security.
The full version:
- Lead the production team.
- Provide architectural solutions for complex data and processing requirements involving large-scale systems and rapid growth.
- Manage live environment from server infrastructure all the way to applicative image management layers.
- Define and manage automated deployment and maintenance processes.
- Implement system monitoring procedures.
- Design & implement our system’s network topology.
- Information security company-wide
Requirements
- 3+ years in management.
- 5+ years working in high scale production environment .
- Experience working with a 24/7/365 high-traffic web service.
- Must have experience with web development environments: Ruby-on-Rails/Node.js/Django/JEE.
- Must have extensive experience with: Linux, AWS, MySQL, Cassandra or other NoSQL, Elasticsearch or other search engines, Shell scripting, Networking, Firewalls, Monitoring systems, System security.
- Would be awesome if has experience with: Chef/Puppet/Ansible/Saltstack, ELK stack, Continuous Deployment/Integration tools.
Or contact Noa Menache to learn more about the position.
Senior Product Manager (Israel)
Cloudinary is looking for a talented Product Manager to join as a key member of the Product team and work on defining the next generations of Cloudinary's comprehensive media management solution.
Responsibilities
- Help defining the next generations of Cloudinary's service that will broaden the presence in the image and video management world.
- Create detailed product requirements of new features, API capabilities, UI components, and framework integrations.
- Define and maintain product roadmap together with the CPO and in coordination with the company's executive team.
- Prioritize product development efforts by balancing feature requests, reported issues, customer requirements and business constraints.
- Perform ongoing analysis and research of customer requests, competitor capabilities and industry trends in order to define the next versions of Cloudinary's cloud-based SaaS.
- Define and analyse metrics that inform the success of products and features.
- Work closely with external and internal R&D, Technical writing, UI design, Customer Success, Support and Marketing teams.
Requirements
- 4+ years experience as a Product Manager responsible for a SaaS product.
- 2+ years experience as a Software Engineer.
- Bachelor’s degree in computer science. MBA or advanced degree – a plus.
- Tech-savvy with strong understanding and hands-on experience of the latest web technologies and complex architectures.
- Strong understanding of all aspects of the product development lifecycle, including product strategy building, requirements definition, UX / UI, engineering, QA and release.
- Strategic thinking skills, design skills and user-experience orientation.
- Great communication skills with tech and non-tech people alike.
- Team player. Ability to thrive in a fast-paced, startup environment
- Fluent in English, both written and verbal.
Or contact Noa Menache to learn more about the position.
Developer Support Engineer (Israel)
We're looking for a talented and dedicated Developer Support Engineer to assist our technical customers with using our API cloud-based product in a variety of Web and Mobile development frameworks.
You would be part of our Customer Success team and would be focused helping our customers streamline technical integration efforts.
The ideal candidate would have software development background and be comfortable in a customer-facing position.
Responsibilities
- Respond to customers' technical support requests and feature-related questions.
- Debug customer issues and create reproducible test cases for engineers to resolve.
- Handle code-related queries. Write code samples in multiple development frameworks.
- Maintain ownership of support cases until resolution.
- Monitor and answer on different support channels: ticketing system, public forums, online chat, social networks and more.
- Help enhance documentation to minimize repeating support issues.
- Coordinate with the different teams: dev team, customer support, product management.
- Help the dev team review new features and client libraries.
- Become a subject matter expert in Cloudinary’s technology.
Requirements
- Bachelor degree in Computer Science or equivalent. Brilliant students, last semester may apply as well.
- Quick learner with desire to learn new development languages and tools.
- Excellent analytical and troubleshooting skills.
- Perfect English skills (verbal and written) with outstanding interpersonal skills.
- Support occasional high priority questions outside regular working hours.Fluent in English, both written and verbal.
Or contact Noa Menache to learn more about the position.
Customer Success Manager (Israel)
We are searching for a talented, tech-oriented and experienced Customer Success Manager to help our customers make the most out of Cloudinary. You would be part of our Customer Success team and would be focused on increasing adoption of Cloudinary's solutions with our customers.
The ideal candidate would have a strong interest in both business and technology, and must be comfortable in a customer-facing position. You will be the customer's go-to person for everything Cloudinary-related, and should be comfortable with discussing product capabilities and communicating the customer's voice internally.
Responsibilities:
- Oversee the on-boarding of new accounts and ensure a successful conclusion.
- Be the focal point for the customer’s every need and become a trusted advisor with customers by deeply understanding their business and aligning their needs with our solutions.
- Nurture the relationship with the customer through ongoing communication and periodic meetings.
- Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance.
- Track & monitor customer status and identify both areas of concern and growth opportunities.
Requirements:
- Technical background that includes the web and mobile world.
- Programming experience.
- Bachelor degree in Computer Science or equivalent.
- 3+ years experience in customer relationship management.
- Perfect English, both written and verbal.
- Excellent written and verbal communication skills.
- Strong individual contributor who drives results.
- Enjoys working closely with customers to ensure complete satisfaction.
- Ability to travel up to 20% (as required).
Or contact Noa Menache to learn more about the position.
Sales Development Representative (SDR) (Israel)
Our sales team engages in a consultative selling approach, learns the individual needs of each customer and delivers custom solutions. We focus on creating a positive customer experience in order to build long standing relationships. If you are motivated, understand how to sell technical products and appreciate the importance of partnering closely with the customer, we want to talk with you.
We are looking for high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our Sales Development organisation. In this role, you will require experience interacting with clients of all levels, in a variety of industries and across a broad geographical area. Ideal candidates should be eager to advance through a clearly defined learning and earning path. Cloudinary offers a fast-paced, innovative environment where you will be provided the tools, resources and outstanding leadership to sell a unique media management solution and take your career to the next level!
Responsibilities:
- Generate interest in Cloudinary using creative outbound initiatives
- Create a great first impression to our prospects and customers by providing them with a world class experience
- Partner with our Account Executives to help fill their pipeline
- Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Cloudinary
- Achieve monthly quotas of sourced qualified opportunities and closed business
Requirements:
- 1-3 Years of professional experience (Software sales is a plus)
- Excellent written/verbal communication skills in English (additional languages is a plus)
- Proven track record of exceeding targets and quota
- Experience with working with SalesForce.com or another CRM- an advantage
- High energy, positive attitude
- Strong desire to be in technology sales
- Ability to multi-task, prioritise, and manage time effective
Or contact Noa Menache to learn more about the position.
Marketing Operations Manager (California, US)
Cloudinary is looking for a seasoned Marketing Operations Manager to own the marketing infrastructure and metrics reporting for Cloudinary. As the leader in cloud-based image and video management for both web and mobile applications, Cloudinary is the natural choice for companies wanting to upload, store, manipulate, optimize and deliver images and video.
The Marketing Operations Manager will report to the VP of Marketing. The ideal candidate will own the the marketing technology stack and be responsible for maintaining and optimizing the existing systems as well as drive campaign enablement and performance reporting. This is a key role that will be at the center of our team’s success. It will use data to spot trends, make significant improvements and create reports to measure results.
Responsibilities
- Oversee and manage the marketing technology stack, including Marketo, Kiss Metrics, Google Analytics and Infer
- Report on lead KPIs as they relate to the pipeline, revenue and cost of customer acquisition
- Establish and maintain the processes needed to measure lead qualification and SQL/MQL ratio.
- Build and manage a multi-touch attribution model. Provide reporting on marketing channel contribution to the pipeline, CAC and ROI.
- Use Marketo to build and execute marketing campaigns—activities include, but not limited to, campaign flow builds, email creation, outbound landing page creation, form creation, webinars, etc.
- Manage and maintain the the connection between SFDC and Marketo – ensuring high data quality, expedited lead flow, and campaign tracking
- Provide visibility and analysis of results. Provide analyses and interpretations of campaign data and market insights to identify key drivers for improvement. Reconcile marketing program spend to the planned budget
- Drive adoption of standard marketing processes, systems, and tools
Requirements
- 3-5+ years of experience in marketing operations role
- Extensive experience in B2B Marketing in the technology space
- Intermediate to advanced proficiency with Marketo; Marketo Certification preferred
- Intermediate to advanced proficiency with Salesforce
- Proven track record in a fast paced environment and organizational skills to manage multiple projects with flawless execution
- Possess a high degree of initiative, self-motivation and resourcefulness
- Excellent written and verbal communication skills
- SaaS experience required
- B.A or B.S. degree required
Or contact Noa Menache to learn more about the position.
Director of HR (California, US)
We believe that interacting and working with great, creative, passionate, fun, smart PEOPLE leads to creating amazing products! We are offering you to join this unique working environment in addition to competitive salary and full benefits.
We are looking for a talented and experienced Human Resources Director to join our team in the San Francisco bay area, to lead Cloudinary’s US site HR efforts.
The Director of HR should have practical knowledge of all functional disciplines of Human Resources Management - Employee Relations, Recruitment, Compensation & Benefits (including onboarding, training and employee development; performance management; HRIS; immigration and more).
This individual will drive human resource programs to nurture a high-functioning, cohesive culture and positively impact our growth. She/he will work closely with employees and senior management, and will report to the VP of HR (located in Israel).
Responsibilities
- Working with employees of all levels to help drive collaboration, engagement and great peer relations.
- Lead hiring process - leverage employee referral program; collaborate with local headhunters and recruitment firms to find the best candidates. Interviewing and presenting salary offers.
- Provide employee support in complex and sensitive HR-related situations requiring independent judgment.
- Assisting in the development of compensation and benefit policies and programs, ensuring the company is competitive and fiscally responsible.
- Continually strives to improve all HR processes and identify new ones (career development, employee benefits and more..)
- Ensures company is in compliance with applicable HR laws and regulations
Requirements
- A minimum of 3-4 years' experience as an HR director. Tech industry, preferred startups’ (prior experience with Internet or software development organizations preferred).
- Track record of success in an informal, "smart" environment providing effective, contemporary and practical advice.
- Great communication and listening skills.
- Strong working knowledge of all HR functional areas.
- Great at influencing through strong relationships and expertise.
- Comfortable rolling up your sleeves to get things done.
- Strong knowledge of existing legislation, anticipating legislation, enforcing adherence to requirements, and advising management on needed actions.
- Bachelor’s degree in human resources or related area.
Full time / part time (80%) position. Flexible hours.
Or contact Noa Menache to learn more about the position.
Customer Success Manager (California, US)
We are searching for a talented, tech-oriented and experienced Customer Success Manager to help our customers make the most out of Cloudinary. You would be part of our Customer Success team and would be focused on increasing adoption of Cloudinary's solutions with our customers. The ideal candidate would have a strong interest in both business and technology, and must be comfortable in a customer-facing position. You will be the customer's go-to person for everything Cloudinary-related, and should be comfortable with discussing product capabilities and communicating the customer's voice internally.
Responsibilities:
- Oversee the onboarding of new accounts and ensure a successful conclusion.
- Be the focal point for the customer’s every need and become a trusted advisor with customers by deeply understanding their business and aligning their needs with our solutions.
- Nurture the relationship with the customer through ongoing communication and periodic meetings.
- Act as customer advocate internally while effectively collaborating with internal teams including product management, customer support, engineering, sales and finance.
- Track & monitor customer status and identify both areas of concern and growth opportunities.
Qualifications:
- Technical background that includes the web and mobile world. Programming experience - an advantage.
- 3+ years experience in customer relationship management.
- Bachelor degree in Computer Science or equivalent
- Excellent written and verbal communication skills.
- Strong individual contributor who drives results.
- Enjoys working closely with customers to ensure complete satisfaction.
- Ability to travel up to 20% (as required).
- Perfect English, both written and verbal.
Or contact Noa Menache to learn more about the position.
Developer Support Engineer (California, US)
We're looking for a talented and dedicated Developer Support Engineer to assist our technical customers with using our API cloud-based product in a variety of Web and Mobile development frameworks. You would be part of our Customer Success team and would be focused helping our customers streamline technical integration efforts. The ideal candidate would have software development background and be comfortable in a customer-facing position.
Responsibilities
- Respond to customers' technical support requests and feature-related questions.
- Debug customer issues and create reproducible test cases for engineers to resolve.
- Handle code-related queries. Write code samples in multiple development frameworks.
- Maintain ownership of support cases until resolution.
- Monitor and answer on different support channels: ticketing system, public forums, online chat, social networks and more.
- Help enhance documentation to minimize repeating support issues.
- Coordinate with the different teams: dev team, customer support, product management.
- Help the dev team review new features and client libraries.
- Become a subject matter expert in Cloudinary’s technology.
Requirements
- Bachelor degree in Computer Science or equivalent (Brilliant students, last semester may apply as well).
- Quick learner with desire to learn new development languages and tools.
- Excellent analytical and troubleshooting skills.
- Perfect English skills (verbal and written) with outstanding interpersonal skills.
- Support occasional high priority questions outside regular working hours.
Or contact Noa Menache to learn more about the position.
We are hiring
Are you a fun, talented and experienced individual? Do you have an entrepreneurial spirit and passion for cutting-edge technologies? if so, come join us! Check out our job openings.