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Log outBusiness challenge
Integrate to conquer complexity
What is integration?
Integration is the connection of different software applications, services, application programming interfaces (APIs), data, and devices to automate business processes and deliver timely, accurate information to users and customers.
Information overload is real
You’re swimming (or sinking) in a sea of applications, platforms, and data. The water rises with each app you build, each dataset you migrate, and each technology you add. And you’re adding new resources all the time because your customers, users, and partners demand them.
Growth brings complexity, and only an enterprise-level integration strategy will help you manage it. 59% of IT professionals say their organizations are unprepared to meet the digital age.(*)
(*), (**) Gartner Newsroom, IT Organizations Unprepared for Digital Business: Gartner, July 2016Customer demands
Building the future, managing the past
Thoughtful integration is the bridge between your IT as it is—proprietary, earthbound, reactive—and as it could be: open source, cloud-native, and contributing to revenue.
Consistent customer experiences across channels
APD needed a scalable, flexible e-commerce solution to serve customers across platforms and industries.
Data integration that feeds innovation
SIA needed to replace legacy systems with data integration software that freed developers to build new apps
Real-time, low-cost communication
Atos needed a strategy to take United Kingdom Government communications into the cloud.
Getting started
4 ways integration can order your environment
Track every touchpoint for your customers by connecting systems, apps, and data from different channels and devices. Reduce duplication and respond faster with real-time metrics.
Resource:
Make the most of your cloud infrastructure and applications. Create, organize, and transform APIs, apps, data, and processes, and explore DevOps.
Resource:
Quickly share data and services with customers and partners. Use analytics, monitoring, and management tools to measure and share results. Monetize services and apps.
Resource:
Link Software-as-a-Service (SaaS) apps across your enterprise with flexible, scalable architectures. Deploy and update quickly to keep your growing app and service portfolio current. Securely manage APIs in repeatable ways.
Resource:
Acuity brings big data insights to the federal government
Overcoming challenges
Close your IT gaps: Integrate data, devices, and apps
There are plenty of barriers between you and a well-integrated ecosystem: legacy technologies with locked-in vendors, disparate data sources, and customer touchpoints scattered across physical and virtual spaces. Clearing those obstacles isn’t impossible.
Challenge
How do I move on from my legacy enterprise service bus (ESB)?
Solution
Shift to an API-based architecture that seamlessly connects across environments and supports containers.
Challenge
How do I coordinate SaaS apps and services across environments?
Solution
Deploy lightweight, modular middleware technologies that support rapid deployment and updates.
Challenge
How do I use APIs to build stronger bonds with customers, partners, and vendors?
Solution
Use an API management platform that provides the security and analytics you need to share, measure, and monetize your APIs.
Challenge
How do I get a complete view of my customers’ experiences across channels?
Solution
Adopt standards-based technologies that easily transform data, coordinate app and process connections, and support DevOps.
Doing things differently
Consider what you could connect
Integration is needed across your environments, and it should become part of your usual practices. Where can you start to build consistency?
Infrastructure
Your IT infrastructure is a collection of different, disparate server, storage, and network resources. How can you integrate across environments? Begin with Software-, Infrastructure-, and Platform-as-a-service solutions
Devops
DevOps is an approach to platform, automation, and business culture that emphasizes rapid, iterative work. How can you help your business move faster? Build data-driven applications, and apply DevOps principles to the Internet of Things.
Internet of Things
The Internet of Things (IoT) is where the physical and digital worlds meet. How can you manage the flow of data across devices? Build an intelligent system solution, and launch an API strategy.