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Corelis provides world-class
technical support and regular updates to its industry leading
boundary-scan applications through its subscription-based
Corelis Support Services.
Why subscribe to Corelis Support Services?
Corelis Support Services are a
cost-effective way to ensure that your developers and test
engineers maximize their productivity with your investment in
Corelis tools to reduce time to market and improve product
quality. Here are some common benefits our customers experience
with Corelis Support Services:
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Real-time help setting up and
installing Corelis tools. (Our user manuals are great but
sometimes it helps to have someone to talk to).
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Technical assistance to quickly resolve tricky test generation
issues while integrating test vectors with units under test (UUT).
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Assistance to resolve board problems found by boundary scan
tools.
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Easy access to BSDL, DEV, MIF, CIF, and LIB libraries as well
as access to specialized test files (JAM, STAPL, flash data, etc.).
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Prompt assistance in the analysis and possible repair of faulty BSDL files.
What other
benefits do you receive from Corelis Support Services?
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Access to the latest Corelis software updates.
At various points throughout the year Corelis updates its
existing software products to incorporate new features, improve
functionality and enhance product reliability. As a subscriber
to Corelis Support Services you will have access to these
valuable updates through the secure Corelis Support Services web
site. These updates further enhance the ability of our customers
to shorten development cycles and reduce their time to market.
All software releases are subjected to rigorous regression
testing to ensure complete compatibility with prior software
releases. Subscribers are also provided no-charge access to our
growing archive of boundary-scan test development files
including BSDL, MIF and DEV files. This makes dollars and sense
to our customers who are choosing to invest in Corelis tools.
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World-class technical support via telephone and e-mail
No company in our industry provides better customer support than
Corelis. Our technical support team is responsive and
professional in resolving technical issues and helping you keep
your development and test efforts on schedule. Recent customer
surveys cited "superior customer service" and technical support
that goes "above and beyond" expectations as reasons why
customers purchase tools from Corelis and subscribe to Corelis
Support Services. There is no question too big or too small for
our experienced and dedicated Customer Support staff to handle.
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Access to the latest technical information about Corelis
products
We are constantly helping customers integrate Corelis tools into
their development and test environments. Along the way we
encounter many unique circumstances and requirements that could
apply to many other customers. We think it is important to share
our experience with all of our customers. This technical
information, as well as detailed application notes, is
continuously updated on the Corelis Support Services website and
is available for no extra charge to Corelis Support Services
subscribers.
How can
you subscribe to Corelis Support Services?
Corelis offers a variety of subscription options for Support
Services ranging from single-user subscriptions to site
licenses. To learn more information about Corelis Support
Services and to receive a quote for your subscription, please
contact Corelis Sales at
[email protected]. |
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Support Links
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Corelis' expertise assures your
company that the benefit of Boundary-Scan test is maximized with
our assistance throughout your design, development, production
testing and in-system programming. |
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