For customers who purchased a plan prior to 9/10/15, see previous Tech Support details.
Geek Squad® 24/7 Support
Technical expertise. Personal service.
From answering simple questions all the way to removing stubborn viruses, we're here to help you online, on the phone, and at more than 1,100 Best Buy stores.
What do you get with your plan?
24/7 Support for up to 3 Devices
If you need help, we're standing by.
- Have trouble setting up your device? We'll help.
- Have a virus? We'll remove it.
- Device running slow? We'll fix it.
- To keep your device running its best, we'll tune it up.
Complete Features
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Agents Available Around the Clock
Your questions and tech problems are in great hands. This plan gives you unlimited access to online, phone and in-store service from expertly trained Agents for up to 3 devices.
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Premium Internet Security Software at No Extra Charge
Block viruses and spyware, and identify unsafe links and search results.
- Unlimited Virus Removals
- Unlimited Computer Tune-Ups
- Device Setup and Connection to Existing Home Network
- Operating System, Software and Hardware Installation
Excludes Marketplace items. You should receive information about your plan by e-mail within a few minutes of your purchase. See complete terms and conditions.
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Choose Your 24/7 Support
Internet Security software is included at no extra charge.
Monthly Plans
A monthly plan is available for $9.99/month (plus $99.00 initial setup).
Sign Up NowYou should receive information about your plan by e-mail after your purchase
Annual Plans
You should receive information about your plan by e-mail within a few minutes of your purchase.
Save $100 on Geek Squad® 24/7 Support
when you buy a laptop, desktop or tablet.
Excludes Apple® and packages. Terms and conditions apply.
Shop this services offer ›
Strength in Numbers
You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to help.
More Than Just Computers
Geek Squad also sets up, installs, protects and repairs everything from major appliances to cell phones.
See all Geek Squad services ›
Product Replacement
Get replacement coverage for your printer and other computer accessories.
Learn more ›See complete 24/7 Support terms and conditions.
