Support & Community

We hope that you will find Perch and Perch Runway easy to install and use. If you need any help, then support is free and included with your license. Just head on over to our forum and we’ll help you out.

In addition to the forum there is always lots going on around the Perch Community. We’ve tried to gather some of that activity together on this page. Take a look and join in!

Perch Support Forum

Staffed by Perch Official Support plus get help from our friendly Perchers and Registered Developers. Support in the forum is free and unlimited whether you are just getting started or have a more complex query.

Visit the forum

Join the Chat

We’ve set up a Slack team for Perch community chat. It’s a place for Perchers to talk, share ideas and get help from one another.

Start chatting

Documentation

You will find everything you need from installation to creating complex templates over in the Perch documentation.

To the docs!

Video Tutorials

You don't need to pay to learn Perch. We have videos ranging from a fully worked tutorial based on the Swift Demo Site, through to technique videos showing the specifics of the template language. We're adding to these all the time.

Solutions

Our tutorial style solutions knowledgebase for some of the things we see asked in the forum. The Solutions content is on GitHub and solutions are added by community members as well as Perch Staff. Send us a Pull Request if you have a solution to add.

Latest release news

  1. 29th December Perch Update 2.8.34
  2. 27th December Perch Update 2.8.33
  3. 9th October Perch Update 2.8.32

You can find all the latest releases of Perch and the First Party Addons over on our News Page.

The Perch Newsletter

Tips and tricks, special offers and news of Perch updates are received by 9000 Perchers subscribed to our newsletter. Why not join them? No spam and plenty of useful content.

Signup here!

The Perch Podcast

Join Drew and Rachel as we discuss the latest Perch releases and a topic of interest to Perchers. We also answer your questions. It's a fun way to keep up to date with what is happening in Perch.

Episode 57: Review of 2016

Contact Us

For pre-sales queries or more information about Perch or Perch Runway get in touch via email.

Ask us for more details

Registered Developers

Our Registered Developers are great friends of Perch. They get an optional listing on our site, a sneak peek at things we are working on, a discount on licenses and you can spot them in the forum by their feather icon.

If you need some help with a Perch project from someone with experience, take a look at the listing of Registered Developers. If you'd like to join, see all the details and sign up here.

Find a developer

Private Support

A Perch license will always give you unlimited, free and official support. That won’t change. However for mission critical sites you or your client sometimes need the reassurance of a support contract with private, ticketed support. Contact us to find out more.

Ask us for more details