Become a driver

Safe rides, safer cities
Going the distance for everyone on the road

Safety For All
Our commitment to riders and drivers

Uber is dedicated to keeping people safe on the road. Our technology enables us to focus on rider and driver safety before, during, and after every trip.

End-to-end insurance

Code of conduct

From pickup to dropoff, every trip around the world is insured—protecting riders, drivers, and everyone else on the road.

People matter most to the Uber experience. And it’s a two-way street between riders and drivers. We created our Code of Conduct so that everyone in the vehicle has a shared standard for respect, accountability, and common courtesy.

Safer streets
Incident response teams
Substitute phone numbers

In almost every city that we operate, our rush hour is when bars close. By providing a reliable ride at the tap of a button, we’re empowering people to leave the keys at home and make the safe choice at the end of the night.

Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.

In many locations around the world, Uber uses technology that anonymizes phone numbers to keep contact details confidential. So when riders and drivers need to call or text each other, personal information stays private.

“I work events late at night, and with Uber, I feel safer knowing I don’t have to go wait outside and hope I can flag down a ride.”
Brittany,
Rider from Portland

Rider Safety
A ride you can always trust

Safe pickups

Anonymous feedback

Driver profiles

The Uber app automatically finds your location to provide door-to-door service. That means you stay safe and comfortable wherever you are until your driver arrives.

After every trip, you can rate the driver and provide anonymous feedback about your ride. Our goal is to make every ride a great experience.

When you’re matched with a driver, you’ll see their name, license plate number, photo, and rating—so you know who’s picking you up ahead of time. And even after the trip, you’re able to contact your driver if you left something behind.

Driver screening
Share your ETA

All drivers in the US must provide their license and vehicle documentation before being able to drive with Uber. They’re also required to go through a pre-screening process that includes a review of their motor vehicle records and a search through criminal records at the county, state, and federal levels.*

Once your driver has picked you up, share your ETA with your friends and family so they can follow your route and know when to expect you.

* Uber's screening process does not require fingerprints, Live Scan, or the DOJ/FBI databases. For more details on our screening process, read our safety blog post. In New York City, DMV and criminal background checks are conducted by the Taxi and Limousine Commission (TLC) according to their licensing standards.
“I like the two-way rating system. It’s the ultimate accountability and a good protective measure for the drivers and riders alike”
Glen,
Driver from Ottawa

Driver Safety
Keeping you safe behind the wheel

Cashless transactions

Driver feedback

No random pickups

Fares are automatically charged to the rider’s credit card, so partner-drivers in most cities can avoid the risk and hassle of carrying cash and making change.

You rate your rider after every trip. We use those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Uber.

Rides can only be requested through the app. And every rider has an Uber account with their personal and payment information—so you always know who you’re picking up ahead of time.

Data Security
Your information is protected

We appreciate the trust that riders and drivers put in us. And we respect that trust by keeping all personal and financial information private and secure.

Our data policy