TweetDeck FAQs

How do I set up TweetDeck access for my team?

TweetDeck lets you delegate access to your team members without the need to share passwords. Read more about how to set up and manage your team here.

Why aren't my columns loading?

If your columns aren’t loading, we recommend signing out of TweetDeck. If you sign back in and your columns still aren’t loading, try deleting and then re-adding the column. If this doesn’t help, update your browser to the latest version.

How do I change my email address?

You can change your email address by following instructions in this article.

How do I change my password?

Read about how to change or recover a lost or forgotten password in this article.

How do I delete my account?

IRead about how to deactivate your Twitter account here.

How do I schedule a Direct Message?

TweetDeck does not support scheduled Direct Messages.

Why am I seeing Tweets from an account I blocked in search results?

Blocking an account on Twitter or TweetDeck does not remove the account or their Tweets from public search results. You can, however, mute an account so that you don't see any of their content while logged into TweetDeck.

To mute:

1. Click on the gear icon  in navigation menu, and select Settings.
2. In the Settings window, click on the Mute tab.
3. From the drop-down menu select User, then type in the username of the account you wish to mute.
4. Click Mute to complete.

Having trouble?

Check out our troubleshooting article for a list of current known issues and solutions to common issues.