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Report Abuse Form

Name.com works hard to ensure that all domains registered through us are complying with our Registration Agreement. In order to quickly and efficiently investigate this complaint, please fill out the form below. Please note that while we are happy to review any claim that a domain is violating our Registration Agreement, we do reserve the right to judge the appropriate response in our sole discretion.

First Name:

Last Name:

Email Address:

Infringing Domain:

Type of Infringement:

Additional Information:

I agree that the statements made above are accurate and truthful to the best of my knowledge

I agree that if Name.com is not the Registrar or hosting provider, it may not be able to respond to this allegation. Please take steps to ensure that you are contacting the appropriate party in regards to this complaint. You can find information on the domain in question by performing a Whois query at name.com/whois-lookup. If this complaint is applicable to Name.com, expect a reply shortly. We strive to answer all abuse complaints in a timely and efficient manner.

Do any of these articles about refunds help resolve your issue?

Refund not showing up on bank statement
Once Name.com process a refund for a customer, it can take a few business days for your bank or credit card provider to process the funds and return them to you... more

Name.com's refund policy
We understand that sometimes things happen and a product you bought might not be exactly what you need. We always want you to be happy... more

Refund Request Form

REQUIRED

Account Username: * Required

Email Address: * Required

Domain Name/Product Name: * Required

ADDITIONAL INFO

Providing this information will help us review and process your refund request faster.

First Name:

Last Name:

Order ID #:

Item Type:

Other Notes or Details:

Please specify which domains/products you would like refunded. If your order contains multiple domains/products, please specify which (if any) you would like to keep.

In order to process this refund, we have to delete the domain or product and all of its content from our database. We will ask you to respond to an email to the administrative email address associated with your account, and confirm that it is okay to delete all the information from our database.

Once you have confirmed, we will delete the domain or product and issue your refund if the order is still eligible. We cannot cancel if it is has been more than the maximum refund period allowed (Go to refund policy).

Please note that once a domain is deleted it can be restored back to your account for a period of 30 days. We would however require a restoration fee in the amount of $120 plus the renewal fee. This includes a year's renewal for the domain.

I agree to the refund policy terms and conditions

Still need help? Contact our support team now.